Private Jet Safety is Paramount
Routinely organizing over a thousand charter flights a year requires a robust safety program and reliable processes. Stratos has organized its workflows to incorporate air charter safety checks at every step.
Our in-house safety program begins with a full investigation into the air carrier’s legal authority to operate private jets for charter flights. We then review their DO-85 to validate which aircraft they have authority to operate and verify that the aircraft maintains adequate levels of insurance.
We also run an ARGUS CHEQ report to ensure that there are no accidents or incidents requiring enforcement. All this happens before we even present our customers with a quote. Once an aircraft is selected and a private flight is booked, we ensure the aircraft and crew assigned meet our exceptionally-high standards.
Learn more about our proactive approach to mitigating air charter risk.
Business Jet Charter
There is a reason why Stratos Jets is trusted by numerous Fortune 500 companies to provide supplemental lift for their business travel needs. Countless entrepreneurs who depend on business aviation to grow their companies and get them to important business meetings also trust Stratos Jet Charters, Inc. to get the job done.
We developed our business model to meet broad travel demands of business executives with the most stringent, detailed scheduling needs. To ensure we always meet the challenge, we designed and developed a proprietary, real-time trip management platform.
Our mission is to raise the bar for service and safety in the jet charter industry. In fact, we’re confident we can provide a better jet charter service than you’re currently receiving. Place your trip in our hands, and we’ll reward you with outstanding service, safety, choice, and peace of mind.
A Truly Personal Private Jet Service
For the better part of two decades, the strength of our company has been found in the personal relationships we’ve formed with our customers. Each customer that books a private jet charter with Stratos Jet Charters, Inc. has a dedicated private flight advisor who manages their trip from inquiry to arrival at their destination.
A single point of contact who is intimately involved in your travel plans leads to a consistently positive customer experience. For Stratos, it means that roughly 80% of all our charter flights are booked for repeat clients and their referrals. Call us today. We look forward to getting to know you.
Joshua B.
Easy to book with and were very accommodating with a last minute booking.
Jacob I.
Anthony should get a Raise
Eric Sanchez
Great experience as always!
Kyle B.
This service was unmatched and couldn’t have been better!
Sage L.
Once again the whole experience was great from start to finish. I felt well taken care of.
Jan Ansley
Stratos was so easy to work with. Kerri was so understanding of a couple itinerary changes we had to make to ensure a safe, smooth flight. As our charter ops director, I sincerely appreciate when our customers realize that our decisions are in their best interest. Though not always ideal, we always provide our best option given uncontrollable variables such as weather, winds, etc. Thank you so much for doing such an awesome job. Any feedback you have would be greatly appreciated in return!
Matteo G.
From the quoting and booking process to wheels up and down, things could not be better with STRATOS. Joel and his team are amazing and accommodated a last minute return schedule change. They only contract with great companies who have great equipment and outstanding crew. If you are considering Private jet travel I cannot recommend them enough!
Rick Haviland
This is from an Operator standpoint--Stratos Jets as a broker is consistently professional and profitable to work with in their demand for quality and efficiency--great company top to bottom, their personnel being one of their best assets!
Frank B.
Excellent
Thomas W.
Stratos was great and we for sure will recommend our broker to our friends
Steven G.
I do not think there is anything else that could have been done to make our flight enjoyable. The crew, Vincent Jordan and Nicholas Gambino, were very professional, extremely courteous and if we were to charter another flight in the future we would love having them as our crew.
Stefanie B.
My boss recently travelled to Europe for the entire month of August. During that time his jet had mechanical issues and could no longer fly where he wanted. He had about 12 flights left in his trip around Europe and Stratos Jet Charters, especially Heather Latch, saved our lives. They were able to accommodate 90% of the trips he wanted at the time he wanted. She really was a life saver for myself and my boss. I will definitely use Stratos Jets again and work with Heather any day of the week! They are magnificent!!
Caron P.
From start to finish, our experience with Stratos was totally professional, made very simple and the ultimate in how charter travel should be booked/enjoyed! We know it takes an entire team behind the scenes but all credit to Joel for his 'personal' touch and for making our return trip to New York a very memorable one indeed!!! We have used several charter companies worldwide over the years but Joel and his team beat them all!!!
Rick H.
Easy to book with a lot of options regarding the type of aircraft needed
Joel M.
Since it was my first charter I have no comparisons
I Keith G.
7
Leonid S.
Perfect experience.
Sarah B.
We truly value our relationship with Stratos Jets and appreciate their business. They are organized and communicate well making sure all of the trips we do together happen seamlessly. We look forward to a long lasting relationship, thank you again for selecting our team and aircraft for your clients!
Sue P.
The service was impeccable
Matteo G.
The team and the total Stratos experience consistently impresses me on every trip! The immediate feedback, the technology platform which enables an immediate view of flight and aircraft availability, and of course the wonderful and accommodating communication with the whole team; Stratos is always amazing! They always go the extra mile and are always being preventative and proactive long before wheels up and down. As Stratos clients, we don’t feel any of the industry's current supply crunch. Whatever we have tasked Stratos with they have met and exceeded our needs and we could not ask for more or be happier. The experience, year-over-year is that Stratos has only added more options, more operators and we have only great experiences.
Jack G.
Your company really cares about it's customer and made us feel so comfortable and confident. I would recommend your service to others.
Angie M.
Garrett is fantastic to work with. He is kind, responsive and you can tell he really cares about his customers. I worked with a different company on our way to our destination because Garrett could not find a plane. The agent at that company did not compare favorably to Garrett. I would highly recommend Garrett.
Andy S.
I have already recommended your firm to a friend and will continue to do so assuming, of course, my future travels with you remain consistent with my inaugural experience
Gary L.
Yes very
Tyler Grady
I work on the operator side of this business. Joel and his team (Christina, Simon, Kerry, and more) are all incredibly wonderful to work with. They are always responsive in a timely manner and deliver accurate information consistently. They bring a very positive attitude and outlook to this industry. Hopeful to book many more trips with them in the future.
Tonio B
We recently flew on an International flight to the Bahamas with Stratos and the whole experience was top notch. From the flight support & customer service to the pilots and overall flight experience, our trip through Stratos was absolutely seamless. We highly recommend them!
David R.
Michael D.
Stratos arranged a private jet to Toronto for me last minute. Everything went well and the Challenger 300 was very nice. Thank you
Kim V. N.
Always a great experience. Amazing communication and expert service
Sara Nemser
Stratos is very professional, great communication, easy to work with
John D.
Great rep!
Robert A.
Yes, Excellent, Excellent, Yes
Shaundra G.
Great experience overall. Communication is always great and solving any unforeseen issues has always been a breeze.
Craig O.
We are very happy with Stratos and will contact again when we return to our summer home next May. The fuel stop in Charleston was not scheduled but we understand that depends on the winds. Burlington Vermont to Fort Myers Florida is near the range list of a 400XP
Roxann S.
Flight was for an elderly person and the tail number was provided a long time before the flight and I made sure the person flying had all the info written down by someone who could hear and got everything correct. Flyer had that until day before when tail number changed. I had to find someone who could hear me well and right down the correct info for the person traveling so he got it straight in his head and for driver.
Gary C.
Joel and his staff made a family loss so much easier to deal with. They are like family and they have my business whenever I need it and they’re available.
Michael Turkal
Always great working with you guys!
Debbie Parker
Steve was a joy to work with he was very helpful and insightful. We look forward to doing more business with your company
Virginia D.
As always, the booking went well, the trip was on time, the crew great: another perfect flight. Thanks.
Joe M.
It was all great. The only problem even though the rental car was right there waiting for us, it had a terrible stale cigarette odor which was most uncomfortable for our journey home. That's not your fault but I would never rent from Hertz again.
Dayne W.
Last minute decision to fly private. Daniel was incredible to work with on my travel. Would highly recommend Stratos!!
Paula D.
I have not arranged or travelled by private jet except to Lanai in Hawaii. My husband and i usually fly first or business so to ensure a good service and safety i contacted 4 brokers to ask for quotes, Randy Schuette provided more than a quote, he explained the whole process and his reassuring knowledge and attention to detail was the reason i used Stratos. The trip advisory team were then very informative, and responsive. The plane was beautiful and the pilots were very friendly. I would definitely recommend Stratos and look forward to using your services again.
Eric Sanchez
Always great teamwork
Hannah B.
Arthur W.
Can't think of a thing!
Keith G.
Excellent experience with booking, the flights, ground services, etc.
Caroline L.
This was our first experience chartering a jet, and it was wonderful! I reached out to 40 private jet companies. We chose Stratos because Daniel went above and beyond from day one. He was incredibly responsive and knowledgeable about the aircraft. We weren't even sure what we were asking for in the beginning. We just had a checklist we were looking for. Daniel took this and helped us find the perfect aircraft for the trip. Daniel over-communicated and helped all along the way. The trip was so smooth. I can't recommend Stratos (and Daniel) enough. Thank you for such a wonderful and stress-free experience!
Joseph M.
Ditto!
Henry N.
WE were told to go to First Aviation Services terminal at Teterboro but our plane was at another terminal so we wasted over 45 minutes trying to find our aircraft and our agent was not at all helpful. In fact he told us someone was coming to pick us up and they never came and we had to find someone to help us get to the terminal our plane was located at. The agent asked us for our rental car info but when we landed in Naples the rental car was not at the terminal and we had to find a ride over to the other side of the air field to get our rental car. The flight was great but the handling of the pre and post flight were below normal and not what I am used to when I fly private.
George L.
Great service! Anne and I will contact you, probably in mid-January about our next trip to Florida. Thanks and have a good evening.