Private Jet Safety is Paramount
Routinely organizing over a thousand charter flights a year requires a robust safety program and reliable processes. Stratos has organized its workflows to incorporate air charter safety checks at every step.
Our in-house safety program begins with a full investigation into the air carrier’s legal authority to operate private jets for charter flights. We then review their DO-85 to validate which aircraft they have authority to operate and verify that the aircraft maintains adequate levels of insurance.
We also run an ARGUS CHEQ report to ensure that there are no accidents or incidents requiring enforcement. All this happens before we even present our customers with a quote. Once an aircraft is selected and a private flight is booked, we ensure the aircraft and crew assigned meet our exceptionally-high standards.
Learn more about our proactive approach to mitigating air charter risk.
Business Jet Charter
There is a reason why Stratos Jets is trusted by numerous Fortune 500 companies to provide supplemental lift for their business travel needs. Countless entrepreneurs who depend on business aviation to grow their companies and get them to important business meetings also trust Stratos Jet Charters, Inc. to get the job done.
We developed our business model to meet broad travel demands of business executives with the most stringent, detailed scheduling needs. To ensure we always meet the challenge, we designed and developed a proprietary, real-time trip management platform.
Our mission is to raise the bar for service and safety in the jet charter industry. In fact, we’re confident we can provide a better jet charter service than you’re currently receiving. Place your trip in our hands, and we’ll reward you with outstanding service, safety, choice, and peace of mind.
A Truly Personal Private Jet Service
For the better part of two decades, the strength of our company has been found in the personal relationships we’ve formed with our customers. Each customer that books a private jet charter with Stratos Jet Charters, Inc. has a dedicated private flight advisor who manages their trip from inquiry to arrival at their destination.
A single point of contact who is intimately involved in your travel plans leads to a consistently positive customer experience. For Stratos, it means that roughly 80% of all our charter flights are booked for repeat clients and their referrals. Call us today. We look forward to getting to know you.
Chris M.
Mostly good. Registration process is painful and there was a little hiccup with confirmed time for departure but we made it work.
Paul P.
our experience was excellent
Lynda K.
Our original plane had maintenance issues and we were upgraded to the only plane available. It was such a beautiful ride, we upgraded for our return trip. Everyone at Stratos is professional, customer oriented and a pleasure to deal with. I will continue to use their service.
Eric Sanchez
Always a pleasure to work with the Stratos Jet crew. You all have great communication with us which makes our life as an operator easier. Great job from Kerry, Sarah, and Trip Support as always.
Scott M.
Great experience on a nice small private jet.
A. A.
We have used Stratos on several occasions for Business and Personal use. The staff and service is superior. We would highly recommend Stratos to or Business Partners, Family and Friends.
Angie M.
Garrett did a great job once again. He ALWAYS responds quickly and you can tell he really wants to please. He tried very hard to get us overflight permission and this time he was not able to but I knew that he tried hard. We had the same flight crew as we had last time and we really like them. They are very professional and very friendly.
Terri M.
I was the Charter Director for MOB and BFM for years and now in Accounting….hands down, your organization is THE BEST in the market. From the aircraft you recommend, to the pilots, accounting, and especially sweet Daryl! All awesome. I am certain you all will be hearing from us soon.
Cole Fraber
Team was very efficient and communicated in a timely, professional manner. Made it a breeze to work with! Thanks!
Gary L.
Yes very
Eric Sanchez
Good flight. Thanks for the trip.
Terry W.
Very Professional! Top notch aircraft and crew. Will certainly be using Stratos in the future!!
Francis L.
Garett is the best!
Peter E.
Excellent service across the board. I will always fly with StratosJets, and will gladly recommend you to my friends.
Carmen Sadek
This flight was well managed with excellent communication with Joel. We had extreme weather conditions in OAK and Joel was open to correspondence past midnight local time to ensure all was not handled and decided morning of flight. We also appreciate Stratos Jets trust and confidence in following the lead of Axis Jet for moving their clients flight to the next day. We are looking forward to having many more successful flights with Stratos Jets.
Shaundra G.
Great experience overall. Communication is always great and solving any unforeseen issues has always been a breeze.
Jim S.
All was good.
Curt C.
Great equipment, a competent/courteous crew and a smooth flight make for a terrific trip!!
Eric Sanchez
I love the team and especially working with Kerry. Always a pleasure
Laura C.
Good morning, Joel. I have been in the customer service business for 30 years as a realtor and previously customer service manager for a performing arts hall. I am very critical when it comes to customer service as so many companies who pride themselves being excellent fall short. I feel when it excels, it should be pointed out to their superior.
Falling short is certainly not the case with Kyle Jones and Leslie Jackson. This is my first experience with chartering a private plane. My 94 year old father and 92 year old mother are going to their favorite place in the world, the Beau Rivage hotel in Biloxi MS at Christmas time. A charter flight works so much better than the hassle of traveling commercial today.
Kyle was on top of everything for me and when I would send him a question via email the response was rapid fire. The same goes for Leslie. I don’t think it was more than 5 minutes before a response came back. Their friendliness, professionalism and knowledge is above par and you are extremely lucky to have them on the Stratos team.
My father insists he will be going again next year and I hope he is correct. I will contact Stratos for their traveling needs and hopefully work with both the wonderful Kyle and Leslie again.
Merry Christmas to you and your family and a happy New Year.
Laura
Matteo G.
Dr J.
Dr and Mrs. J <redacted> were delighted with the recent trip, thank you!
Matteo G.
Joel & His team are incredible! After many charters with Stratos they continue to impress. Joel personally met us at the aircraft, a beautiful Challenger, and ensured everything was perfect. The crew and plane were perfect and it was a perfect way to end our vacation. His crew always keeps our family's concerns first & foremost. Thank you again Stratos!
Garrett E.
Daniel was the most efficient and communicative individual our firm has ever dealt with while in a crunch situation needing to get to Vegas immediately from Salt Lake. He went above and beyond to assess our needs and ensure our timeline was met. If we had a position on our sales team we would offer him a better offer then what you’re paying him and may in the future. Thanks Daniel. Hope to connect soon for our future trips. Garrett
Paula W.
Everything was perfect ! Thanks to Ricky !
Zac Steinberg
Great partnership and always a pleasure working with your team! We are all looking forward to many more.
Stan W.
Everything went well , the plane and it’s crew were excellent. A very favorable experience
Lashonda R.
Always a pleasure to work with Steve!
Jason Bercan
Its always a pleasure working with Stratos Jets. I work with Joel and Kerry a majority of the time and my experiences have been great. The communication is clear and we work through every scenario available to provide the right aircraft for each mission. I look forward to continued growth of our relationship together.
Thomas W.
Stratos was great and we for sure will recommend our broker to our friends
Daniel S.
None, excellent service
Eric Sanchez
I love Kerry and the Stratos team. Easy to work with from top to bottom. Even on a Sunday!
Shirley M.
Apparently the air wasn't working properly and was an uncomfortable flight until we were in the air.
Julieta I.
Gary C.
Joel and his staff made a family loss so much easier to deal with. They are like family and they have my business whenever I need it and they’re available.
Nancy D.
The family loved the flights wow landings terrific pilots planning to repeat in the future
Catie C.
All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.
Dennis R.
My daughter was the passenger and she enjoyed her experience. This trip was vital to make it possible to go to her residence in Germany.
Gabriela Aslan
Working together with Stratosjets felt like working with my own team - very friendly and coorperative employees - loyal and trustworthy team - thanks a lot!
Jack G.
Service and attention was excellant. Little disapointed in the interior room. Very cramped.It would be OK for a very short flight but longer than 1 hour would need more interior room with adquate bathroom facitlies.
Nicole M.
I could not ask for more, I love using Stratos and will never use anyone else!
Jamie Thies
Thank you for using Business Jet Access, we appreciate your business and it was a pleasure working with the Stratos team. Information was provided in a timely manner and communication was clear. Thanks again and we look forward to future trips.
James V.
From start to finish everything was perfect. Steve Stogner was awesome, professional, efficient, great follow up . Our pax’s said “ absolutely loved the experience, great pilots, beautiful aircraft “
Kyle B.
This service was unmatched and couldn’t have been better!
Jerry H.
Great experience
Nancy D.
The flight was extremely, even surprisingly, comfortable. The crew was fantastic--professional and courteous. The agent's support was extremely thorough and professional: explanations, details and assistance with car rental was much appreciated. We will highly recommend these services to others.
Rose D.
It was excellent in every respect
Mathieu C.
Kyle from Stratos Jet was great to deal with... quick responses....great service....great prices....A+ experience
Kathleen L.
Yes, will highly recommend and will use your service again. The captain and co pilot were friendly and helpful. They did an excellent job getting us to Chicago and back to Virginia home safely. Frank did an excellent job answering all my questions and kept me up dated on everything. Thank you again, Kathleen L.
Harry W.
I took a trip to NYC for New Year's Eve with my wife and another couple, the whole Times Square experience was amazing. Danny is a ROCKSTAR, he took care of every detail and stays in constant contact with me ensuring all my trips are seamless and effort-free on my part. This trip had a snag or two with planes and availability. Danny once again handled everything in a truly professional manner and kept me in the loop, even texting and talking to me on Sunday night! I will never go anywhere unless Danny is in my corner. THANK YOU!