Stratos Charter Jets Reviews

Find out what customers of Stratos Jets have been saying about our charter flight service. If you’ve had a great experience chartering a private jet with Stratos, we would love to share your personal testimony and review with everyone!

Stratos Jet Charters, Inc.

Excellent

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Overall rating ( 4.88 ) Based on 640 reviews from our trusted Jet Charter reviews

5star
591
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32
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10
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Our Review Policy

Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.

Overall rating (4.88 out of 5) Based on 640 reviews from our trusted Jet Charter reviews
starstarstarstarstar 5 1 5

Everything worked out well

DEPARTURE DATE 12/30/2020

All items of booking, plane flight, pilots and limo pick up were great Anthony was the best to deal with; lots of communication in every part of process. Will be returning with you in May. Would also recommend to friends and colleagues 

starstarstarstarstar 5 1 5

Great flight and crew

DEPARTURE DATE 12/29/2020

We had another great trip with Stratos. Booking was very helpful and provided us with a beautiful aircraft. The pilots were great and flight attendant was wonderful. We thoroughly enjoyed the trip. Thank you!

starstarstarstarstar 5 1 5

What a fantastic experience!!!!!

DEPARTURE DATE 12/28/2020

I have not arranged or travelled by private jet except to Lanai in Hawaii. My husband and i usually fly first or business so to ensure a good service and safety i contacted 4 brokers to ask for quotes, Randy Schuette provided more than a quote, he explained the whole process and his reassuring knowledge and attention to detail was the reason i used Stratos. The trip advisory team were then very informative, and responsive. The plane was beautiful and the pilots were very friendly. I would definitely recommend Stratos and look forward to using your services again.

starstarstarstarstar 5 1 5

Thank you all so much.

I am very pleased with the level of client servicing from the Stratos team from quote initiation, information about all the plane options, flight booking and trip management. Very impressive !!! Thank you all. 

starstarstarstarstar 5 1 5

Great one way trip with Stratos. We enjoy working with them and their clients. Hope to share many more trips with Stratos

OPERATOR

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starstarstarstarstar 5 1 5

Great flight, great aircraft, average catering.

DEPARTURE DATE 12/17/2020

We had a great flight and would definitely recommend this to a friend. Thanks to Anthony for his attentive, personal service. Rgds, Michael

starstarstarstarstar 5 1 5

Amazing

DEPARTURE DATE 12/13/2020

Anthony was amazing! He was compassionate, detailed, attentive, proactive and so many other things that I could not begin to put into words for our complicated travel situation. The flight crew was amazing for the journey and ground crew and the ops crew saved my family. I can never put into words how much I appreciate Anthony and the Stratos Team. We will never think of using another charter company for any of our needs! Thank you so much!

starstarstarstarstar 5 1 5

Great service, follow up and truly interested in doing the best

DEPARTURE DATE 12/12/2020

The trip was excellent, the aircraft new, clean and confortable. The staff really did the best to make the best possible experience. Will definitely fly again with you

starstarstarstarstar 5 1 5

Couldn't have been better

DEPARTURE DATE 11/27/2020

Everything went as smoothly as it possibility could have. Special kudos to Randy who was perfect in his communication skills. Good equipment, good pilots ...great trip thanks

starstarstarstarstar 5 1 5

Always a smooth trip from door to door; thanks Stratos Team

DEPARTURE DATE 11/25/2020

Stratos made this trip extra special with a gift of cupcakes upon departure for my wife's birthday. Great crews and aircraft and even when flying during some of the busiest times of the year everything was super easy and stress free! Thank you Mark & Sarah for always covering every detail and especially our last minute changes. You guys make every trip fun and special.

starstarstarstarstar 5 1 5

Pleasure to work with -- air carrier feedback

OPERATOR

The entire Stratos Jets support team is always a pleasure to work with. As an operator, we appreciate the exceptional communicativeness of the SJ team; Kyle Jones was excellent as our SJ contact for this trip. Payment for the trip is always prompt. Any and all information we need is provided and day-of support is phenomenal. We are looking forward to working with you again soon! -Flying Zebra Team

starstarstarstarstar 2 1 5

Last minute communication of flight delay which made me late to final destination and nighttime driving in a foreign country.

DEPARTURE DATE 11/1/2020

Glenn and his team at Stratos were amazing. Unfortunately, the operator provided last minute communication of a delay that caused problems on the arriving end of the flight. The operator was aware of the delay the night before and failed to inform Glenn (and in turn, me). The drive from the San Jose, CR airport to my final destination was incredibly dangerous due to my having to drive at night. The stress of travel was significant to begin with. The poor communication and the delay into the final destination caused another whole level of stress which is understood when you travel commercially, but not when you spend $17K on a private jet charter.

starstarstarstarstar 4 1 5

Lovely trip

DEPARTURE DATE 11/2/2020

I was helped at every step along the way. Any question was quickly answered.

starstarstarstarstar 5 1 5

We had a great flight.

No complaints. Thank you for your help. Art

starstarstarstarstar 5 1 5

Outstanding and reliable!

DEPARTURE DATE 10/26/2020

Every aspect was professional, courteous, and reliable.

starstarstarstarstar 5 1 5

Hassle free travel! Everyone is helpful and kind.

DEPARTURE DATE 10/25/2020

Hassle free travel! Everyone is helpful an kind.

starstarstarstarstar 5 1 5

Organization and performance were very good.

DEPARTURE DATE 10/25/2020

Experience with Stratos was fine. Flight crew was both professional and personable. Aircraft was in top shape.

starstarstarstarstar 5 1 5

Very good

DEPARTURE DATE 10/22/2020

Every thing was smoothly handled from booking to the flight

starstarstarstarstar 4 1 5

Did not get what l ordered from your caterer

DEPARTURE DATE 10/19/2020

Yes

starstarstarstarstar 5 1 5

I clicked on your “submit” option but not certain it went. In any event, trip great, pilot charming and helpful and Joel Thomas outstanding in responsiveness, patience and constant availability.
 

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