Every charter flight review on this page has been submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
Great customer service!
Joel was extraordinary in helping me with options when a connecting flight was cancelled and I had to scramble to get to my destination on time. He was available late into the evening to help me and ultimately I made my appointment.
Stratos arranged a private jet to Toronto for me last minute. Everything went well and the Challenger 300 was very nice. Thank you
Great all around experience
I travel regularly for business and have booked charter flights through a number of different private jet companies. At the beginning of the year, I was referred to Joel at Stratos. Since then, I have booked a number of flights through Stratos. His team does a great job ensuring we have a seamless travel experience. I would definitely recommend Stratos to others.
I arrived early. The plane was ready. We left early & arrived early.
My family has flown with you dozens of times. Everything, from booking, to the flights, to the follow-up shows that you care about your customers. I would definitely recommend Stratos & have already done so.
Everything went well
Yes i will recommend it
Very efficient and professional
Stratos was so easy to work with. Kerri was so understanding of a couple itinerary changes we had to make to ensure a safe, smooth flight. As our charter ops director, I sincerely appreciate when our customers realize that our decisions are in their best interest. Though not always ideal, we always provide our best option given uncontrollable variables such as weather, winds, etc. Thank you so much for doing such an awesome job.Any feedback you have would be greatly appreciated in return!
Everything worked out great. Working with Stratos was seamless. When the Trump TFR foiled our plans on both the outbound and inbound legs, Stratos was proactive in finding the best solution for us and minimized the disruption to the timing of our itinerary while also remaining flexible to our schedule as well. Joel could not have been easier to work with, finding us the best options at the best prices.
It is always a pleasure working with the Stratos Jets team. Communication is always prompt and neatly organized. Thank you for your business. We look forward to our next trip together.Regards,Kelly FerreseExecutive Airlink, Inc,
Do not look anywhere else
Competitive pricing and unbelievable customer service, from inquiry to post flight. They make it happen and make it easy. I will not competitive shop again because I have found the best price and service with Stratos.
We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else.
How do I best applaud your Fabulous service?
Loved everything about our flight, thanks to the unbelievable service from Kerry and Sarah. We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else.Kerry is a super rock star of customer service. Wow!
As always, Joel and his team made this a seamless trip. We enjoyed every moment from booking to take off and landing and everything in between. Thank you!
We were very pleased with every aspect of our Stratos experience. Booking, follow-up, communication, and of course the flight itself.
Always easy dealing with Joel and Stratos
Yes. Good. Good. Yes
Another perfect flight
With our family of 8 we we flew with speed and comfort from a blizzard ridden north to Florida. Commercial airports were still dealing with cancelled flights and major delays...we felt very fortunate.
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
Guy who wrote the check
Wonderful! Plan to do it again. My wife and I had no idea that such a level of GREAT service was available.
Working with Stratos was a great experience!
Joel was great to arrange a flight for us last minute. He kept me updated through the process/flights. We would love to work with Stratos again.
Complete professionalism and competence on a last minute trip
I had the pleasure to work with Joel on a last minute trip needed to transport several professional athletes to an event. Joel was fast-acting and completely professional every step of the way. He sent constant updates to make sure our trip needs were met every step of the way. I would recommend Joel and Stratos to anybody looking to book private jets who also values professionalism and accountability.