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“I look forward to using Stratos Jet in the future”

Randy Schuette answered all of my questions and kept me up to date even with the early arrival of my flight which kept my trip on time.  The flight was smooth with a great landing by pilot Mariah Fever!Thank you,Karen W.

“It is well-organized, efficient, "above and beyond" if necessary (the”

This was our 6th trip with Stratos/Simon Christian. We will do this again w/ you next summer. I've sold you to friends i believe who also will be booking with you/Simon Christian. thank you for everything..

“Great plane and crew - Everything was though of and”

Another great experience with Joel & his team. From rental car arrangements to being ready for three small children Stratos handled everything. The equipment was beautiful and the crews were very kind! I never can say enough praise for Stratos!

“Chartered a plane to transport my elderly parents from Maine”

At last minute's notice I needed to find a private plane to get my elderly parents from Bangor, Maine to Atlanta. I googled charter companies and Stratos Charters was first to pop up. I called immediately and Joel (founder and president of company) answered. He could not have been more gracious and helpful. He was the perfect combination of professional and personable. Our charter was arranged and the trip went through seamlessly. Stratos Charter and Joel made a stressful situation into a very pleasant one for us. I highly recommend their services and will definitely use them in the future. Thank you to them! Read More

“Excellent Customer Service and Flight!”

Good morning, Joel.  I have been in the customer service business for 30 years as a realtor and previously customer service manager for a performing arts hall.  I am very critical when it comes to customer service as so many companies who pride themselves being excellent fall short.  I feel when it excels, it should be pointed out to their superior. Falling short is certainly not the case with Kyle Jones and Leslie Jackson.  This is my first experience with chartering a private plane.  My 94 year old father and 92 year old mother are going to their favorite place in the world, the Beau Rivage hotel in Biloxi MS at Christmas time.  A charter flight works so much better than the hassle of traveling commercial today. Kyle was on top of everything for me and when I would send him a question via email the response was rapid fire.  The same goes for Leslie.  I don’t think it was more than 5 minutes before a response came back.  Their friendliness, professionalism and knowledge is above par and you are extremely lucky to have them on the Stratos team. My father insists he will be going again next year and I hope he is correct.  I will contact Stratos for their traveling needs and hopefully work with both the wonderful Kyle and Leslie again. Merry Christmas to you and your family and a happy New Year. Laura Read More

“Flight from HPN to Ocean Reef”

Glenn was great - very responsive. Would have given our experience 5 stars had the airport we intended to land (Ocean Reef) been secured when I paid the monies, instead of 3 days before our scheduled departure from HPN.

“Entire experience was very smooth”

We had a great experience, particularly with Steve and the booking process, as well as with flight, which was fantastic. We would highly recommend Stratos. Thanks again!

“Great customer service!”

Joel was extraordinary in helping me with options when a connecting flight was cancelled and I had to scramble to get to my destination on time. He was available late into the evening to help me and ultimately I made my appointment.

Ricky was wonderful to work with and answered all our many questions!

“Seamless”

I got quotes from several companies. Glenn at Stratos was the only one who took a personal interest, understood our needs, and kept in regular contact. The jets selected were perfect and were competitively priced.

“Good crew and nice plane.”

Yes, I would highly recommend Stratos Jet to a friend and Joel was great as always.

“Nothing to improve! Great all the way!”

Ditto!

“Very Impressed!”

Stratos helped find the perfect jet for our group's needs. Everything was on time and went smoothly. The communication was excellent, I always knew what was going on.

Your company really cares about it's customer and made us feel so comfortable and confident. I would recommend your service to others.

Our VP's had a wonderful trip and great experience. Your staff is professional, welcoming, easy to work with and I look forward to working with them again. Thank you!

“Quick Trip”

Glenn and team were responsive and kept me apprised of the status of our flight, despite dynamic weather. Pilots were experienced and jet was on time and flight was smooth.

“Operator feedback”

It is always a pleasure working with the Stratos Jets team. Communication is always prompt and neatly organized. Thank you for your business. We look forward to our next trip together. Regards, Kelly Ferrese Executive Airlink, Inc,

awesome

“Top notch service”

Outstanding service throughout entire process. Able to meet requirements quickly Professional service provided while maintaining a personal touch

“Valued partnership”

Thank you for using Business Jet Access, we appreciate your business and it was a pleasure working with the Stratos team. Information was provided in a timely manner and communication was clear. Thanks again and we look forward to future trips.

“Awesome Experience. Anthony and his team did a great job”

Cannot recommend Stratos strongly enough. Our pilots were superb. They dropped us into 07FA onto a wet runway that a lot of pilots would have diverted for but the new grooved runway and pilot skill had us safely on the ground and taxiing after using way less than half the runway. The Citation Sovereign was in tip top condition. We will definitely use Stratos again. Read More

“Nice aircraft & a wonderful flight crew.”

Our experience with Stratos was very good - going & coming back: easy booking (our rep was always available), very helpful Flight Support team, clean aircraft, very pleasant crews, easy communications & fair pricing. We’ll definitely use Stratos again!

“Good”

Katie was great on very short notice. Here is were the 5th star was lost: No on board bathroom and I was not told about it. I specifically asked about quality of safety and maintenance by operator and got incorrect information initially; although there was no apparent problem . Read More

Joel I do not use google sign in re survey Let me simply say Ms Hill was outstanding every step of the way as was the service at Dolphin Sun night Thank you Jim W. Charter flight Omaha to Sarasota Mar 12

“President / Owner Jet Access Aviation”

You guys are great! Keep em coming

“Exceptional Service”

As always, Stratos Jets provided exceptional service. They handled every detail seamlessly from securing the perfect aircraft to arranging catering and a rental car, making the entire experience, effortless and enjoyable. We highly recommend FlightGuard insurance. On this trip, we were grateful to have it in place. The original aircraft experienced an electronics issue, and thanks to Joel, we were quickly rebooked on an excellent replacement. FlightGuard made what would have been a stressful situation, smooth and worry-free. Read More

“We love working with Stratos Jets!”

We truly value our relationship with Stratos Jets and appreciate their business. They are organized and communicate well making sure all of the trips we do together happen seamlessly. We look forward to a long lasting relationship, thank you again for selecting our team and aircraft for your clients! Read More

“excellent”

efficient, professional, on time , clean jet , capable and friendly pilots and superb agent

We have used another broker and they too have been very good. I have enjoyed the two trips that I have booked with you and I have booked a third next month

“The Only Way To Go!”

We thoroughly enjoyed or experience. The pilot was very experienced and had a great personality as well. Equipment was in great shape. I have to admit, flying with Stratos taking care of the details is the only way to go! Thanks, Joel and the whole trip team. Read More

“Best travel experience, although for only 2 hours.”

Everything was done in super fashion. Anthony the scheduler, Anthony and Terry the pilots were fantastic!

I do not think there is anything else that could have been done to make our flight enjoyable. The crew, Vincent Jordan and Nicholas Gambino, were very professional, extremely courteous and if we were to charter another flight in the future we would love having them as our crew. Read More

“Amazing experience”

Everyone was great, from Steve who got us started, to the flight support team, and to the crew. Everything went smoothly and I'd highly recommend Stratos to anyone looking to charter a flight.

“A couple of last minute adjustments were handled with good”

Easy to book with a lot of options regarding the type of aircraft needed

“Pilots were awesome!”

Victoria and Mark were wonderful definitely made our trip special!

“Nice aircraft, great crew, beautiful stewardess”

Yes

“Good trip”

Good flight. Thanks for the trip.

“Feedback for Stratos”

Since day one, Joel and his team have been providing us with great customer service and always meet or exceed our needs. They are impeccable in their constant communication, which includes everything from quotes to flight status, and all in between. They are very accommodating to all requests, even the last minute ones. Sarah with trip support has carefully and flawlessly helped with all requested travel arrangements, from car rental to car service. It is hard to find a company these days that is genuine and understands the importance of truly great customer service, and this company and all members of the team, have this! It is very refreshing. I would recommend this company to anyone who has ever thought about trying Jet Charters or has done so for years, it will be a change for the best! Read More

“Love the Stratos team”

I love the team and especially working with Kerry. Always a pleasure

“As a flight coordinator for Air Trek, Inc. I found”

We actually flew the flight in one of our jets for Stratos Jets customer. Joel was great at providing us passenger information and returning the paper work in a timely fashion.

“Transparant, smooth, easy working with the entire team”

Transparant, smooth, easy working with the entire team

“The jet ride was very enjoyable and the pilots Jen”

We were very disappointed in the catering service. The lobster was undercooked and the sevruga caviar we ordered turned out to be lumpfish. Which we did not eat. We intended to take all the food to our home with the lobster, which we were going to cook to make it suitable to eat, but when we arrived home discovered that our food had not been unloaded from the plane. The only thing we ate on the plane was a small piece of the lobster. Read More

“Excellent service”

Yes, will highly recommend and will use your service again. The captain and co pilot were friendly and helpful. They did an excellent job getting us to Chicago and back to Virginia home safely. Frank did an excellent job answering all my questions and kept me up dated on everything. Thank you again, Kathleen L. Read More

“Lovely trip”

I was helped at every step along the way. Any question was quickly answered.

“Thank you Glenn!”

Glenn made my first experience with Stratos easy and enjoyable. He went above and beyond to make sure I was completely satisfied and had all the information needed. I appreciated the attention to detail and the follow-up. Thank you

“Great trip”

Superb service.

“Zach on the spot!!!”

I called with pretty much an immediate need. With in two hours trip was covered. Great service

“Owner/Chief Pilot”

I thought Stratos was professional and easy to work with. We didn't have any problems or communication issues whatsoever. It's really nice when we don't have to deal with 10 different people to coordinate a trip.

“Flight Control Management”

This is from an Operator standpoint--Stratos Jets as a broker is consistently professional and profitable to work with in their demand for quality and efficiency--great company top to bottom, their personnel being one of their best assets!

“Colorado Travel”

Easy Trip. Beautiful Airplane. Pilots were very Knowledgeable & Professional