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Top notch customer service from the initial contact through the end of trip, incredibly quick turn-around-time for a quote, very detail oriented itinerary. I highly recommend Stratos for any of your charter needs!

“You are the best!!”

Please accept my apology for not writing sooner, but some personal issues took a great deal of time. I want to thank you and your team for absolutely flawless handling of a very difficult position. Your ability to handle the need for a new plane , after ours was unable to fly, the same day was in and of its own spectacularly. However, your arrangements for lunch and transportation for our time necessary to wait for the new plane was wonderful. Separately, the crews of both planes were very helpful and polite with all of us in what can be a difficult situation. We all got home late but in fine spirts and safely with everyone complimenting crew and your efforts. We have travelled with you a number of times and I can only say it is for good reason, you are the best!! Read More

“Thanks for the trip!”

Always a pleasure. Happy Thanksgiving.

“Client Review”

Great!

“You guys are always great to work with.”

Yes, as always, you are right there on top of everything. you actually do "your job", and we always hope that we do our job to your liking.

“Amazing experience”

Everyone was great, from Steve who got us started, to the flight support team, and to the crew. Everything went smoothly and I'd highly recommend Stratos to anyone looking to charter a flight.

“Lovely trip”

I was helped at every step along the way. Any question was quickly answered.

“Quick, accomodating, and professional service”

Despite the client having numerous questions and changing requests, from departure date, time, and arrival FBO, Steve was helpful, informative, and made the appropriate arrangements to satisfy the client 100%.

Our VP's had a wonderful trip and great experience. Your staff is professional, welcoming, easy to work with and I look forward to working with them again. Thank you!

“First Class private jet service”

The flight was great. Kyle was easy to work with and very professional. The plane was very comfortable and our pilots were terrific! Great experience all around!

“President / Owner Jet Access Aviation”

You guys are great! Keep em coming

“Part 2: Anthony Angelini”

Great rep!

“Great Job!”

Very good communication and timely responses for flight details. We work with alot of brokers and your level of expertise and communication is a breath of fresh air from what we typically see. Thank you again for your business and we hope to continue our relationship with your organization! JR Read More

“Excellent trip. Excellent service.”

Everything was above and beyond. Thank you!

“Supplemental Lift”

As always, the folks at Stratos Jet Charters did an outstanding job responding to a short-notice requirement for supplemental lift for our flight department. Their staff is always focused on the customer needs and preferences. Through their proven performance, they have become my "go-to" solution when the need arises. Read More

“Excellent safe service”

Prompt excellent cost saving service. Many choices. Always working to meet my needs.

“Hassle free travel! Everyone is helpful and kind.”

Hassle free travel! Everyone is helpful an kind.

“Booking process was seamless.”

All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.

“Back to Florida for Christmas Eve”

As always the flight and booking process was handled with ease and professionalism. Our pilots were very personable and the aircraft was exactly what we were looking for.

“I cannot thank you enough for all your help. ”

Eric Bold and Stratos Jets came to the rescue this week whilst I was trying to evacuate friends and families from Puerto Rico during the aftermath of Hurricane Maria.  Eric was beyond helpful and always courteous.  He was quick to find an aircraft within my budget and stayed in contact with me at every point during our transaction to update me on all matters concerning our trip.  I would highly recommend Stratos Jets to anyone and I look forward to working with them on our next trip. Thanks again for everything! Read More

“Fantastic representative”

I needed a plane on very short notice. Anthony was more than 5 star. Very difficult to find aircraft due to very busy weekend and US military restricting air space. Anthony researched multiple sources and secured a plane in only a few minutes. Then, he texted mid-flight to say TEB said it required $940 because of short notice and overly busy. Anthony found alternate airport quickly. Read More

“Great job as always”

Thank you for making our jobs easier! Great passengers and your team is always a pleasure to work with! Kind regards, Kim Krum

“First Class all the way!!”

I made all of the arrangements for the charter flight for my boss and his family. I worked with Joel Thomas personally, who took the time with me to show the jet options available, all the while considering my boss's medical issues and care requirements. He emailed a jet comparison guide with photographs to view side-by-side so that I could make a wise and informed decision, and walked me through them over the phone. He was determined to provide the best possible experience for everyone. Joel made it all so easy, and it was clear after conversations with him that he has a heart for people and genuinely cares about their needs. I ordered in-flight catering, over the phone, which could not have been any easier. The food was plentiful and exceptional! My boss called me the next day asking that I inquire as to who the local caterer was that supplied the food, as he wants to make sure that we use them in the future. They staged all of the food on beautiful white platters that looked classy and elegant, as though it was all prepared for red carpet guests. And every selection was freshly prepared that day and over the top in flavor! The pilot was very nice and personable and clearly cared about the comfort and safety of his passengers. The plane was extremely comfortable and very luxurious. The seating was perfect for the six of them and their cat, Molly! I received a call the next day from my boss's grown daughter, and all she did was rave about how it was first class all the way! She said I always do such a great job. LOL! It was Joel and the Stratos team that did all the work! My part was easy! Ohhh, and Joel also went out of his way to arrange for ground transportation upon their flight's arrival. I can say from personal experience over the years, that flying does not get any better than going first class with Joel Thomas and his team at Stratos Jet Charters. I want to thank them for making me look like the best assistant ever!! Read More

“Emergency trip to leave Anguilla”

Stratos responded to our request for a flight to leave Anguilla before the flights in and out were stopped. We called Thursday night for a flight on Friday (borders closed at midnight Friday). Response was great ! All aspects ...the agent (Glen) kept in constant contact making sure of all the details with constant updates. The pilots ...Brian and Richard were great...real pros and very friendly. Made sure our flight was comfortable and safe. Read More

“Seamless Communication - Highly Recommended”

Joel was all over booking our Jet and catering to our every need. He was easy to reach at all times and made arrangements that you would normally have to ask for, just as part of his routine business. He runs Stratos with elite service and I will be a life long customer! Read More

We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing. Read More

I can't think of anything that wasn't handled perfectly. We'd like to extend a special thanks to the crew who were extremely helpful in loading and unloading the equipment.

“Professional”

Easy booking/cost effective/always takes care of all problems

we are pleased with the pricing and servicing we are getting

Both the pilots were exceptional, professional, and very thoughtful. My father has limited mobility, and alzheimers , so the assistance from the crew was appreciated by all. Wonderful experience, i would do this again.

“Perfect in every way!”

Stratos helped us make an amazing memory … I flew my elderly parents (90+ years old) from SC to PA for the day to spend time with our entire family. Everything from the planning, scheduling and coordination was seamless and went off smooth and in time. The pilots were so kind and gracious with my parents and made the 1.5 hour flight enjoyable. I must say at the heart of this entire experience was Kerry Hill of Stratos, she made it her mission to make this truly special, she went above and beyond… thank you so much Kerry & Stratos! All the best … Billy Read More

“Experienced team, on-time performance - beautiful aircraft”

Working with Christina was an absolute pleasure. Great communication through the entire process. Seamless end to end.

“Joel and the Stratos Jet team are always a pleasure”

It is clear that Stratos Jets is one of best charter brokerage companies in the world. When we get the pleasure to work with Joel and his entire team, we get to see first hand what sets them apart. The knowledge of operations, safety and different charter markets is always spot on. The trips are sent to us complete and executed flawlessly which makes the entire process more effiecient and better served the client. In addition to being one of the top aviation professional, Joel is a role model for many and I am grateful to have him part of my journey as a friend. Read More

“Amazing experience”

Top notch experience, pilot was amazing, plane was great, service was phenomenal. No complaints at all.

“Amazing Trip to Times Square NYC!”

I took a trip to NYC for New Year's Eve with my wife and another couple, the whole Times Square experience was amazing. Danny is a ROCKSTAR, he took care of every detail and stays in constant contact with me ensuring all my trips are seamless and effort-free on my part. This trip had a snag or two with planes and availability. Danny once again handled everything in a truly professional manner and kept me in the loop, even texting and talking to me on Sunday night! I will never go anywhere unless Danny is in my corner. THANK YOU! Read More

“Kyle Jones was really wonderful answering all of my questions”

Kyle Jones was terrific about answering all of my questions PROMPTLY. Stratos gave us the best price and was best about getting all info to us. I wrote to Kyle many times as I was extremely nervous about flying. He was always reassuring. Pilots were friendly and professional. Transport people wore masks and gloves and were kind. Plane was very clean and when I asked for more disinfectant wipes, I got them without being made to feel I was being too cautious. Take-off and landing were a pleasure as was the flight. The thunderstorm was scary but that was out of the pilots control Read More

“Great experience”

It's so easy to book and Anthony is amazing. No hiccups and always informative.

“Excellent flight very accomodating”

The flight was excellent, 24 hours prior Sarah helped us with a departure window and the crew and FBO were really accommodating as we were running behind. Really nice Hawker 900XP nice pilots and smooth flight. Cant give enough praise to the Stratos process and ease. Read More

“It was a great trip on an exceptional aircraft.”

As usual the trip from start to finish was handled professionally

“N244LJ 07JAN2018 TAPA-HPN Trip #12813353”

Always great working with you guys!

“First Class Travel & A Phenomenal Experience”

We recently flew on an International flight to the Bahamas with Stratos and the whole experience was top notch. From the flight support & customer service to the pilots and overall flight experience, our trip through Stratos was absolutely seamless. We highly recommend them! Read More

Great service. Responsive and thorough.

“COD-FOD”

Team was very efficient and communicated in a timely, professional manner. Made it a breeze to work with! Thanks!

“Exceptionally easy trip made possible by Stratos and our personal”

The whole process was easy and went BETTER than planned. Glenn was my agent and he made sure everything was handled completely and we had no worries. The plane left exactly on time and was an upgrade from the originally chosen plane. The car was waiting when we landed at the hanger and only had a few steps from the plan to the car. We made our appointment as planned and my family was so happy. I recommend Stratos highly. Read More

“Great”

Great flight, always professional and nice aircraft!

“Effortless, timely and professional experience centered on safety.”

Very much appreciated the professionalism of Dan my sales rep and CEO Joel. They concentrate on safety and customer satisfaction. My pilots were competent, confidant and friendly. The plane was comfortable and fit our mission perfectly. Highly recommended this service and plan to fly with them again. Read More

Great charter flight with Stratos. They went the extra effort to ensure we had a comfortable jet with the highest safety standard.

“Nantucket”

Great jets, clean, modern and comfortable.

“Easy, fast, professional & efficient”

Would recommend. I gave them a 5 star rating.

“Great crews, refurbished interiors, tight fit.”

Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.