Our Review Policy
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
Team, We have always enjoyed working with your professional staff. Requests and communication regarding trips are always timely. We hope that we can continue working together to provide a great experience.
The folks at Stratos are among the most client oriented firms I work with. They are prompt, polite and always do their best to accommodate me and my guests. Keep it up!
Dear Joel We had an excellent flight, start to finish! Glad you told me how good that choice would be. Pilot quite impressively; flew at 40,000 feet all the way, zero turbulence. Best plane I have charted. Happy Thanksgiving to you and family, Al
I like the live itinerary feature
Once again the whole experience was great from start to finish. I felt well taken care of.
Hiccup because delayed positioning the plane to YYZ to morning.
Probably to save on hotels for crew (Wisconsin would be cheaper than Toronto). Weather did not cooperate so cost us half an hour. Not the end of the world, but still an annoyance that could have been avoided.
Not a passenger but communication was exceptional
Although I was not a traveler for this trip, I organized the flight and was the point of contact. The communication and details from our agent made this first time use of Stratos Jet Charters very pleasant. I was able to reach out directly to Steve and he was very patient and helpful with all the questions I had from booking to payment. The memorable moment was with a delay in the departure. Steve sent emails to all but also made a phone call to be sure I was aware. This was so appreciated so I could reach out immediately to the travelers. THANK YOU STEVE AND STRATOS JET CHARTERS.
Awesome Experience. Anthony and his team did a great job for us.
Cannot recommend Stratos strongly enough. Our pilots were superb. They dropped us into 07FA onto a wet runway that a lot of pilots would have diverted for but the new grooved runway and pilot skill had us safely on the ground and taxiing after using way less than half the runway. The Citation Sovereign was in tip top condition. We will definitely use Stratos again.
Another perfect flight
Everything was as expected.
Danny was great to work with. Answered all my questions and made sure the process was smooth and experience was great.
Once again the whole experience was great. I was informed every step of the way. There were concerns from a big storm that was coming in. The Stratos team went above and beyond to make sure everything went as smoothly as possible and got me home safe. Anthony Angelini is the best.
The Only Way To Go!
We thoroughly enjoyed or experience. The pilot was very experienced and had a great personality as well. Equipment was in great shape. I have to admit, flying with Stratos taking care of the details is the only way to go! Thanks, Joel and the whole trip team.
Terrific Customer Service
I spent 5 hours waiting for my Delta flight at the Nantucket airport Sunday afternoon. They ended up canceling my flight at 6:30pm. The Delta agent informed me that the earliest flight I could get would be sometime on Tuesday. I had a dinner Monday night and an extremely important meeting on Tuesday in Indianapolis. I could not miss either the dinner or the meeting. I texted Anthony at 6:30pm on Sunday night asking if he could help me get to Indy by 5pm the next day. He and his team went into action and we secured a flight at a decent price that night. Everything went well and I was able to make my dinner and meeting.
Great communication, everything on time and accurate, highly recommended
lovely private flight
The lounge in Ft Lauderdale was very professional, comfortable, and accommodating. Pilot was a real gem who charmed my first time flyer guests who started out nervous but hugged him on the way out! Would not hesitate to recommend for charter needs.
Daniel is professional and engaged throughout the entire trip. From booking to wheels down.
Glenn is the man
Glenn is always so helpful and understanding of our needs. He communicates everything so well. The provider downgraded the aircraft the night before which threw us off a little. Glenn handled things really well.
Nothing to improve! Great all the way!
Another good one
I love Kerry and the Stratos team. Easy to work with from top to bottom. Even on a Sunday!
Working with the Stratos team is a pleasure!
Daniel is knowledgeable, responsive and professional. Great job!