Our Review Policy
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
Stratos in Orlando is always accommodating and quick to respond.
Joel Thomas is knowledgeable and attentive. We always feel that we are getting the attention we need. The charters he has put together for us have been exactly how we wanted them to be. We have no hesitation in giving him our highest rating.
VNY-YVR for work
Kyle was very nice and helpful, he made sure everything was in order and ready to go from beginning to end, really great costumer service. Aircraft was nice, well kept LearJet 40. Pilots Matthew and Jonathan were total sweethearts and very experienced, landing was beyond smooth. Only thing we weren’t so happy about was the fact that you could see some of the wear and tear of the years on the inside of the plane. Overall great experience!
Smooth and easy
Smooth and easy
We had a great experience thanks to the help of stratos. I will use them again as they were professional and very timely.
Summary of Trip 23102
Hey Joel, First of all, thank you very much for sending this trip our way. We really appreciate your business, especially in these strange times. Both your sales team and trip management team were very responsive and quickly gave us all the info we needed. That ultimately helped us provide the best trip for your passengers. Thanks again, hope to talk soon.
Well done Stratos
In every aspect of my travel experience my trip was perfect. My exchanges with Anthony we're great, the planes we're beautiful and on time
Enjoyed working with the team
Our trip experiences some changes due to weather, which was professionally handled by the team. The trip destination was changed to an alternate airport. Anthony was responsive and helpful. I had a chance to see how Stratos handles things when the plan doesn’t work perfectly, and the team provided exceptional service.
First cabin experience with STRATOS
Beginning to end it was a first tier experience. Great value, great front end service and follow through, trip support, rental cars ready on the apron, super helpful staff. A genuinely wonderful experience.
Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.
Flying with Stratos is the closest you'll get to owning your own plane...
It was a treat to fly private again. Everyone at Stratos and Flying Labz were a joy! If I need to fly private again Stratos is the only company I'd reach out to.
Doesn't get any better
Let me just add K___ and my thanks for a perfect flight. Great crew, great plane and and wonderful flight. Doesn't get any better.
Couldn't have been better!
Anthony, couldn't have been better. Elegant and effortless. Delightful crew and immaculate plane. Thanks for helping us with this and I am sure you will hear from us in the future.
All the best,
A most extraordinary flight.
We felt safe, comfortable and the flight arrived ahead of schedule.
I wanted to thank you for making the arrangements for my trip up north on 7/29/20 & the return flight yesterday with Tyler et all to Orlando. Everyone was very polite, timely, and helpful and we felt completely safe & comfortable traveling with Stratos Jet Charters.
Wishing you well & grateful for a wonderful alternative for traveling.
I look forward to using Stratos Jet in the future
Randy Schuette answered all of my questions and kept me up to date even with the early arrival of my flight which kept my trip on time. The flight was smooth with a great landing by pilot Mariah Fever!
All the Stratos Jet team members were professional and good to work with
The passengers we flew had a great experience and were pleased with the flight. Jim Hensley American Jet Charter, Inc