Our Review Policy
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
We love Stratos Jets
We only ever book with Stratos-- Joel and his team are so professional and helpful, even with last-minute travel needs. They are the best!
Moving with a large Labrador and a LOT of stuff
We just completed a move from California to Hawaii with our dog a lot of our stuff which we would need until our mean shipment of household goods arrives in 10 days. Randy was able to secure the perfect your craft for people pets and stuff. Pilots were great. Aircraft was comfortable and a great easy ride.
Thank you Glenn!
Glenn made my first experience with Stratos easy and enjoyable. He went above and beyond to make sure I was completely satisfied and had all the information needed. I appreciated the attention to detail and the follow-up. Thank you
An outstanding experience
I thought it was very well-organized and information flows were smooth. The broker worked with me to get an excellent option at an attractive pricing point. The flight was smooth and professional. An outstanding experience!
Everyone was great, from Steve who got us started, to the flight support team, and to the crew. Everything went smoothly and I'd highly recommend Stratos to anyone looking to charter a flight.
we will, repeat, refer, and appreciate, thank you.
Easy, fast, professional & efficient
Would recommend. I gave them a 5 star rating.
Smooth, calm,on time and will use it again
Smooth, calm, on time and will use it again
We appreciate working with you and your team. Thank you.
We enjoyed flying with Stratos jet perfect service big thank you to Glenn, very responsive very customer oriented
Everything was flawless from both FBOs to the crew, the plane, and ground service
Stratos was prompt, professional, and competitive. They were also willing to work with me as I was having second thoughts, without being pushy. I had a very enjoyable experience and look forward to using them again.
Great flight, great plane, great crew
Great trip all round. Glenn and the team were terrific. The crew on the day were amazing.
Incredibly responsive, great service, sourced a great plane, would definitely recommend to friends.
One of the more detail oriented, organized brokers and brokerages to work with. Didn't matter who I coordinated with, between broker and trip support personnel, they treated us with respect and professionalism each and every single time. Looking forward to welcoming your clients on board again soon!
Excellent customer service
Very much enjoyed the trip. Glenn was helpful in coordinating every facet of the trip and answering all questions. We greatly appreciated all of the effort.
As always, Kyle Jones was outstanding in assisting in all aspects of the trip. The flight itself was smooth, and the pilot and the co-pilot were professional and friendly.
This was my 3rd trip with Stratosjets and all travel were arranged by Kyle Jones. Everything was efficiently and professionally done, and Kyle and the team were always prompt and responsive. I definitely will recommend the team to friends. Thank you.
Great flight, technical issue solved within 30 mins with new aircraft and almost no delay
We had a great experience, Anthony our contact was in close contact before the flight keeping us updated and the service was excellent on both sides.
Everything worked out well
All items of booking, plane flight, pilots and limo pick up were great Anthony was the best to deal with; lots of communication in every part of process. Will be returning with you in May. Would also recommend to friends and colleagues
Great flight and crew
We had another great trip with Stratos. Booking was very helpful and provided us with a beautiful aircraft. The pilots were great and flight attendant was wonderful. We thoroughly enjoyed the trip. Thank you!
What a fantastic experience!!!!!
I have not arranged or travelled by private jet except to Lanai in Hawaii. My husband and i usually fly first or business so to ensure a good service and safety i contacted 4 brokers to ask for quotes, Randy Schuette provided more than a quote, he explained the whole process and his reassuring knowledge and attention to detail was the reason i used Stratos. The trip advisory team were then very informative, and responsive. The plane was beautiful and the pilots were very friendly. I would definitely recommend Stratos and look forward to using your services again.