-
- Why Stratos?
- Reviews
Stratos Charter Jets Reviews
Find out what customers of Stratos Jets have been saying about our charter flight service. If you’ve had a great experience chartering a private jet with Stratos, we would love to share your personal testimony and review with everyone!
Excellent
Overall rating ( 4.9 ) Based on 762 reviews from our trusted Jet Charter reviews
Our Review Policy
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
Michael D.
07/08/2025
Kyle is exceptional
Kyle is amazing an jumps at a moments notice to make things happen. I would recommend Kyle and Stratos to anyone.
Ed. N.
07/04/2025
Daniel was all the difference
I would definitely recommend Stratos. I had a very involved trip that need the coordination of medical professionals, the local fire department and Stratos. The trip couldn't have gone more smoothly. Daniel did an incredible job.
Alex Y.
06/12/2025
excellent experience
I really enjoy working with Glenn - fantastic customer service and he takes care of things end to end.
Jack S.
06/03/2025
Spectacular experience!!
For as spectacular as our inbound flight was, this topped that. Best ever from the equipment, to the crew, to the amenities in the plane that included an individual tv for each seat. The flight attendant asked if we had any catered food for the flight and we said no as we all had a nice breakfast prior to departing. Not sure this was part of the normal service but she served us cheese and salami, chicken salad and egg salad sandwiches, and even baked us hot chocolate chip cookies. Amazing experience. I would fly them every time! Can't beat the price for what we got. Great job arranging them Anthony! Really appreciate your flight updates on the status of the plane the day of our travel!
Aaron C.
05/27/2025
Unbelievable service and experience
Our experience using Stratos and Joel was phenomenal. From the initial communication to how quickly we got various quotes back for different plane options, to having a discussion with Joel on his recommendation of what fit our needs the best it was five stars across the board. It was so helpful to have someone as knowledgeable as Joel walking us through what to expect each step of the way on our first charter experience. He even took the time to message us letting us know when our planes had hit the ground and were waiting for us and texted us asking how each leg went when we arrived. Overall can’t say enough about what a wonderful experience it was start to finish and we will absolutely be using Stratos and Joel for all of our future chartering needs.
Bill P.
05/14/2025
Great trip
The whole process was great Simon terrific to work with Bill
Richard T.
04/24/2025
Delayed flight.
The plane was nice, but an older model than expected. Very nice crew.
Grant brueggenjohann
04/10/2025
Trip 4314 KCLE-KEGE-KCLE
Being in the sales department, we had clear communication from the start. We enjoy working with your team that understands the aviation industry and we look forward to working with your team in the future.
Jim C.
04/24/2025
Agent Anthony follows up promptly with comprehensive and detailed answers to any and all questions relating to my air travel arrangements
Experience thus far has been extremely positive and seamless. Would highly recommend !
Joel Munson
04/24/2025
Feedback from Stratos
We enjoyed the conversation with the Trip Support e-mail. They were responsive. Also appreciated the updates on ground transportation from Trip Support. E-mails were received on catering when there was nothing ordered which lead to some confusion on our side. Standard stock on the aircraft was Snack, coffee and pop along with newspapers. It was clarified with Trip Support
Paula V.
04/24/2025
Thanks Glenn!
We had a critical event to get to and the weather was not great. Glenn did a great job keeping in contact to make sure everything went smoothly.
Sherri D.
04/24/2025
great flight
Everything went very smoothly, as always. Super professional crew and coordinating team. Thank you.
Richard T.
04/24/2025
Very timely and smooth travel.
The crew was very pleasant, and the plane was nicely reappointed.
Debbie L.
04/24/2025
Great experience
It was great from start to finish. Everyone was very professional and helpful. There were to worries at all. Just what we needed.
Susan R. C.
04/24/2025
Lovely crew and overall experience
Our experience was pitch perfect, with everything exactly what was promised and with no issues or complaints whatsoever.
Susan R.C.
02/26/2025
Pilots were awesome!
Victoria and Mark were wonderful definitely made our trip special!
Elizabeth P.
04/24/2025
Outstanding
When a US government permit didn't come thru for us in a timely fashion, Joel and the excellent carrier he chose were both exemplary in facilitating our trip.
Elizabeth P.
04/24/2025
Outstanding
When a US government permit didn't come thru for us in a timely fashion, Joel and the excellent carrier he chose were both exemplary in facilitating our trip.
Richard T.
04/24/2025
Good crew and nice plane.
Yes, I would highly recommend Stratos Jet to a friend and Joel was great as always.
Eric Sanchez
01/22/2025
Good to be back!
Happy to be back working with the great team at Stratos.
