The Opera House Cup is named after the Opera House Restaurant in Nantucket. The establishment was a favorite gathering place for the sailing community, and as a way to honor it (and it’s owner Gwen Gaillard), they proposed a sailing race for wooden boats. The rest is history. This event attracts some of the finest vessels and skilled mariners to be found anywhere, including former America’s Cup:
Weatherly
Columbia
Intrepid
There are 10 primary awards up for grabs at the Opera House Cup, including the Cruising Division, Day Racing Division, Panerai Best Performance, First to Finish, Vintage Grand Classic, Vintage Corinthian Yacht, Vintage Day Racer, Grand Prix Yacht, 12-meter Class and Alerion Class.
And when the racing is over, crews and spectators celebrate at the OHC Awards Party, which is regarded as the marquee social event of the season on Nantucket. This event draws 500 attendees and features great food and drinks, a slideshow and awards presentation and live music.
We frequently get requests for charter flights to Nantucket during the summer months, but there’s one particular event on the social calendar that garners extra attention: the Opera House Cup Regatta. Held on the third Sunday of every August, this prestigious event has been a favorite of the yachting community for more than 50 years. Hosted by Nantucket Community Sailing, the 52ndOpera House Cup gets underway on August 18, 2024. It holds the distinction as being the first all-wooden, single-hulled classic boat regatta on the East Coast.
In addition to being the finale of Nantucket Race Week (the two-day Nantucket Regatta is held on Friday and Saturday), the Opera House Cup is part of the Panerai Classic Yachts Challenge. It is the largest international circuit of regattas reserved for classic yachts. Panerai regattas are held internationally in the countries of France, Italy, and the United Kingdom. There are also a handful of regattas on the east coast, including:
Recommended private jets for your charter flight to Nantucket
With access to a vast fleet of private jet aircraft, as well as hundreds of airports across the United States, Stratos Jet Charters is a convenient option for anyone looking to avoid the rigors of commercial air travel.
Nantucket Memorial Airport (KACK) features a 6,300-foot asphalt runway capable of accepting heavy jet charters such as the Embraer ERJ-145. It is centrally located on the island, and is just 10 minutes from the town of Nantucket.
By booking your charter flights to Nantucket with us, you’ll no longer have to:
Arrive hours in advance of your scheduled flight
Spend eternity in airport lineups
Endure intrusive security procedures
And, when you arrive, our Trip Support Team is on hand to help coordinate travel to and from the Opera House Cup Regatta and anything else you might need.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.9 out of 5) Based on 769 reviews from our trusted Jet Charter reviews
Joel M.
51510/18/2012
Since it was my first charter I have no comparisons
Kelly Ferrese
51504/02/2018
It is always a pleasure working with the Stratos Jets team. Communication is always prompt and neatly organized. Thank you for your business. We look forward to our next trip together.
Regards,
Kelly Ferrese
Executive Airlink, Inc,
Neal R.
51506/23/2021
Great setbicr
Sage L.
51509/04/2023
Once again the whole experience was great. I was informed every step of the way. There were concerns from a big storm that was coming in. The Stratos team went above and beyond to make sure everything went as smoothly as possible and got me home safe. Anthony Angelini is the best.
Gail K.
51507/31/2023
Eastern Air Services (crew and plane) were wonderful. Stratos micro obsession with baggage and weights was beyond logical and anything that I had ever experienced in prior charters. Turned out there was PLENTY of room in cargo for additional baggage and that my guests were no where near any weight limitation. The only reason I tolerated the craziness was the price differential. Next time, if they are not the best price I am going back to my regular charter companies.
------------------------------------------------------------------------------------------
Good Morning Gail,
Thank you for taking the time to raise the issue of our team's insistence on passenger and baggage weight. I share in the blame as I am a pilot (I fly a Pilatus PC12 and Beechcraft Bonanza for my family). Understanding the performance limitations of an older King Air, the relatively short runway of 5000' at Wildwood and warm summer temperatures, we like to air on the side of caution. Please know that I have developed processes at Stratos to ensure that every flight we organize is arranged exactly as I would for my own family's travels. Safety First.
I hope that while these requests were a bit cumbersome, you see that it was done with the best intentions for the safety of your flight and I certainly hope that going forward, Stratos can earn the opportunity to serve you based on our commitment to excellence rather than a cost comparison.
Flight great.. flown Stratos about 10 years... better than what I hear + have experienced thru friends. Professional & responsive. Book it!
Michael M.
51503/09/2023
Everything was great. Prompt and clear comms about flight / craft options. Kept us informed about key status. Nice account website and live-links for details. And, just friendly and pleasant people to work with.
One big thing was that our original operator's plane cancelled due to mechanical the day before our departure. We know that happens sometimes and not Stratos' fault. What was great was how quickly the Stratos team got us viable alternatives. Within probably an hour we had an alternate operator confirmed. We were very pleased how well Stratos reacted. And, the replacement craft and crew were top-notch as well.
Matt S.
51505/31/2022
amazing experience.
Dan F.
51501/01/2022
Great customer service!
Kim V. N.
51512/21/2021
From the ease of booking the flights and actual flights, it was effortless. I would definitely recommend Stratos to friends and use you again. Kyle was wonderful to work with, very helpful, and communicative. Both our flights were lovely. Staff was professional and courteous. All in all a great experience.
Yolanda Sandoval
51501/27/2019
Stratos Jets has always been Organized and on point through the booking process. Their clear communication has always made it possible to execute each trip smoothly and as planned. This consistency has made them a trusted and pleasant company for us to work with. True honest business people! Thank you!
Jaime D.
51505/17/2020
Plane was not clean. One pilot claimed to have a mask but never wore it, despite being told to. My booking with Stratos was clear and should have been obvious even if I hadn’t specifically asked for a clean plane and a masked crew. My wife and I neither ate (to not remove our masks) nor used the bathroom ( the unmasked pilot had to use the bathroom shortly after departure). By far our most uncomfortable air travel made worse by the fact that it was private.
________________
Thank you for bringing this to our attention. I appreciate the feedback and opportunity for me to address this with the air carrier. I have contacted them and shared your experience with them. Your health and safety is of the utmost importance to us. While operating in this COVID-19 environment brings new challenges; sharing your experience, has allowed Stratos to identify opportunities to improve the customer experience by implementing several pro-active steps as well as additional QA requirements on the day of flight. We sincerely appreciate our relationship with you and your willingness to help us get better every day!
Soar Higher - Joel A. Thomas / CEO
Colin C.
51508/02/2021
Anthony took care of us from the get go and then checked with us throughout the process. Within minutes of requesting info I got a call. Great customer service, great jets, and great value. Go with Stratos you won't be disappointed!
MJ
51503/30/2022
I feel very confident that Kerry Hill and her team will take excellent care of the trip that we plan. It was a great experience everyone was pleased with the outcome. I would recommend Stratos to anyone looking for Charter service
William B.
51512/21/2021
The level of service provided by Stratos is very high. Glenn and team continue to listen and understand our needs and organize excellent service. The latest provider was the best so far. Thank you team.
Rich P.
51505/14/2021
Everything went very smoothly and we were pleased with everything on the trip.
Matteo G.
51503/01/2019
The flight was excellent, 24 hours prior Sarah helped us with a departure window and the crew and FBO were really accommodating as we were running behind. Really nice Hawker 900XP nice pilots and smooth flight. Cant give enough praise to the Stratos process and ease.
Katherine C.
51504/13/2017
I would like to be able to track aircraft on internet.
Bonnie Myers
51512/21/2021
Yes, as always, you are right there on top of everything. you actually do "your job", and we always hope that we do our job to your liking.
Scott J.
51507/18/2019
Yes I enjoyed it they was very easy to work with and did what they said they were going to. I would recommend to other people
Elissa G.
51507/02/2026
Unfortunately I needed to change my flight quickly and return home. Kerry took care of everything for me and let me deal with my other matters at hand. She's great.
Matteo G.
51506/21/2021
Fantastic experience as always with Stratos! Joel and his team found us a great flight with a brand new airplane that accommodated all of our family and our schedule. The value can’t be over stated Joel always places us with the right equipment for the right trip
Daniel S.
51509/13/2013
None that I can think of. Very Satisfied.
Jan M.
51509/17/2025
That sums it up.
Jay S.
51503/11/2021
Glenn made my first experience with Stratos easy and enjoyable. He went above and beyond to make sure I was completely satisfied and had all the information needed. I appreciated the attention to detail and the follow-up. Thank you
Jon Martin
51505/02/2024
Easy to book, easy to work with. Smooth trip overall.
Francis L.
51505/15/2013
Garett is the best!
Eric Sanchez
51507/31/2023
I love Kerry and the Stratos team. Easy to work with from top to bottom. Even on a Sunday!
Judith P.
51503/02/2017
Everything was first class even though we not only left one of our bags on the plane but lost a wallet on the return trip (not on the plane), Matt Machokas was very helpful in assisting us in helping to resolve our problems. All pilots were great. Matt also arranged a flight for us because of a date issue I made with the return flight. He assisted in finding another plane to be sent so that we did not have to wait another day.
Megan G.
51502/28/2024
Anthony is great to work with and always extremely responsive which is key when we have an AOG and need a charter quickly!
Liz T.
51509/30/2014
Professionalism and attention to detail come to mind when working with Stratos Jet Charters, Inc. From initial engagement to the jets to take off - they didn't miss a beat. My Employer is extremely concerned with privacy and professionalism and Stratos Jet Charters did not disappoint.
Brian C.
51512/21/2021
We had a large family gathering in Santa Barbara to which Frank with Stratos was able to arrange the flight. The plane and pilots were fantastic as was the service leading up to and throughout. I would recommend them to anyone that needs private travel arrangements.
Joe F.
51505/17/2021
Yes, would recommend Stratos to anyone looking for a charter!
Jeff Moneypenny
51506/14/2021
We felt everything went well. However, at the beginning of the process we kept asking your Team to reach out to everyone on the e-mail thread and that took a little bit to get that aspect corrected ! However, once that took place it seemed like everything was smooth from that point forward. Joel and Glenn, Thank you both of you and your Team for the business ! We truly appreciate !
Barry L.
51509/28/2025
Will recommend to friends
Lisa R.
51510/23/2025
We had a fantastic experience… It was very easy every single step of the way.
Edward L.
51505/04/2020
We were very disappointed in the catering service. The lobster was undercooked and the sevruga caviar we ordered turned out to be lumpfish. Which we did not eat. We intended to take all the food to our home with the lobster, which we were going to cook to make it suitable to eat, but when we arrived home discovered that our food had not been unloaded from the plane. The only thing we ate on the plane was a small piece of the lobster.
Kim V. N.
51507/03/2022
Always a great experience. Amazing communication and expert service
Mike C.
51504/02/2026
Very well done in all respects.
I Keith G.
51503/30/2020
7
Grayson Verhoven
51511/18/2025
Thank you for using us for your clients, unfortunately due to airspace saturation and the FAA we did have an 2 hour EDCT last night. we did our best to get your passengers to their destination in a timely matter even with this delay. We hope you will use us in the future for more trips. Thank you!
Debbie D.
51506/29/2023
Came through for me in the clutch! Sanity saving charter ;-)
Starlight Music
51503/05/2018
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
David M.
51507/17/2014
Your service was very professional as was the a/c and crew.
Peter E.
51509/18/2017
ABSOLUTELY PERFECT
Dan C.
51505/09/2012
couldn't get better than this, amazingly efficient and helpful
Paula M.
51512/22/2020
I am very pleased with the level of client servicing from the Stratos team from quote initiation, information about all the plane options, flight booking and trip management. Very impressive !!! Thank you all.
Max C.
51504/03/2018
Everything worked out great. Working with Stratos was seamless. When the Trump TFR foiled our plans on both the outbound and inbound legs, Stratos was proactive in finding the best solution for us and minimized the disruption to the timing of our itinerary while also remaining flexible to our schedule as well. Joel could not have been easier to work with, finding us the best options at the best prices.
Guy L.
51505/04/2026
Will recommend it to friends
Michael R.
51505/22/2021
Zach Rankin is the best jet broker I have ever met! Total first class experience. Super responsive & passionate & customer service oriented. I’m in real estate hospitality....hotels & apartments etc. So I understand how hard it is to execute flawless high-end customer service like Zach.
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 478-7286 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Joel M.
Since it was my first charter I have no comparisons
Kelly Ferrese
It is always a pleasure working with the Stratos Jets team. Communication is always prompt and neatly organized. Thank you for your business. We look forward to our next trip together.
Regards, Kelly Ferrese Executive Airlink, Inc,Neal R.
Great setbicr
Sage L.
Once again the whole experience was great. I was informed every step of the way. There were concerns from a big storm that was coming in. The Stratos team went above and beyond to make sure everything went as smoothly as possible and got me home safe. Anthony Angelini is the best.
Gail K.
Eastern Air Services (crew and plane) were wonderful. Stratos micro obsession with baggage and weights was beyond logical and anything that I had ever experienced in prior charters. Turned out there was PLENTY of room in cargo for additional baggage and that my guests were no where near any weight limitation. The only reason I tolerated the craziness was the price differential. Next time, if they are not the best price I am going back to my regular charter companies. ------------------------------------------------------------------------------------------
Charlie D.
Michael M.
Everything was great. Prompt and clear comms about flight / craft options. Kept us informed about key status. Nice account website and live-links for details. And, just friendly and pleasant people to work with. One big thing was that our original operator's plane cancelled due to mechanical the day before our departure. We know that happens sometimes and not Stratos' fault. What was great was how quickly the Stratos team got us viable alternatives. Within probably an hour we had an alternate operator confirmed. We were very pleased how well Stratos reacted. And, the replacement craft and crew were top-notch as well.
Matt S.
amazing experience.
Dan F.
Great customer service!
Kim V. N.
From the ease of booking the flights and actual flights, it was effortless. I would definitely recommend Stratos to friends and use you again. Kyle was wonderful to work with, very helpful, and communicative. Both our flights were lovely. Staff was professional and courteous. All in all a great experience.
Yolanda Sandoval
Stratos Jets has always been Organized and on point through the booking process. Their clear communication has always made it possible to execute each trip smoothly and as planned. This consistency has made them a trusted and pleasant company for us to work with. True honest business people! Thank you!
Jaime D.
Plane was not clean. One pilot claimed to have a mask but never wore it, despite being told to. My booking with Stratos was clear and should have been obvious even if I hadn’t specifically asked for a clean plane and a masked crew. My wife and I neither ate (to not remove our masks) nor used the bathroom ( the unmasked pilot had to use the bathroom shortly after departure). By far our most uncomfortable air travel made worse by the fact that it was private.
________________
Thank you for bringing this to our attention. I appreciate the feedback and opportunity for me to address this with the air carrier. I have contacted them and shared your experience with them. Your health and safety is of the utmost importance to us. While operating in this COVID-19 environment brings new challenges; sharing your experience, has allowed Stratos to identify opportunities to improve the customer experience by implementing several pro-active steps as well as additional QA requirements on the day of flight. We sincerely appreciate our relationship with you and your willingness to help us get better every day!
Soar Higher - Joel A. Thomas / CEO
Colin C.
Anthony took care of us from the get go and then checked with us throughout the process. Within minutes of requesting info I got a call. Great customer service, great jets, and great value. Go with Stratos you won't be disappointed!
MJ
I feel very confident that Kerry Hill and her team will take excellent care of the trip that we plan. It was a great experience everyone was pleased with the outcome. I would recommend Stratos to anyone looking for Charter service
William B.
The level of service provided by Stratos is very high. Glenn and team continue to listen and understand our needs and organize excellent service. The latest provider was the best so far. Thank you team.
Rich P.
Everything went very smoothly and we were pleased with everything on the trip.
Matteo G.
The flight was excellent, 24 hours prior Sarah helped us with a departure window and the crew and FBO were really accommodating as we were running behind. Really nice Hawker 900XP nice pilots and smooth flight. Cant give enough praise to the Stratos process and ease.
Katherine C.
I would like to be able to track aircraft on internet.
Bonnie Myers
Yes, as always, you are right there on top of everything. you actually do "your job", and we always hope that we do our job to your liking.
Scott J.
Yes I enjoyed it they was very easy to work with and did what they said they were going to. I would recommend to other people
Elissa G.
Unfortunately I needed to change my flight quickly and return home. Kerry took care of everything for me and let me deal with my other matters at hand. She's great.
Matteo G.
Fantastic experience as always with Stratos! Joel and his team found us a great flight with a brand new airplane that accommodated all of our family and our schedule. The value can’t be over stated Joel always places us with the right equipment for the right trip
Daniel S.
None that I can think of. Very Satisfied.
Jan M.
That sums it up.
Jay S.
Glenn made my first experience with Stratos easy and enjoyable. He went above and beyond to make sure I was completely satisfied and had all the information needed. I appreciated the attention to detail and the follow-up. Thank you
Jon Martin
Easy to book, easy to work with. Smooth trip overall.
Francis L.
Garett is the best!
Eric Sanchez
I love Kerry and the Stratos team. Easy to work with from top to bottom. Even on a Sunday!
Judith P.
Everything was first class even though we not only left one of our bags on the plane but lost a wallet on the return trip (not on the plane), Matt Machokas was very helpful in assisting us in helping to resolve our problems. All pilots were great. Matt also arranged a flight for us because of a date issue I made with the return flight. He assisted in finding another plane to be sent so that we did not have to wait another day.
Megan G.
Anthony is great to work with and always extremely responsive which is key when we have an AOG and need a charter quickly!
Liz T.
Professionalism and attention to detail come to mind when working with Stratos Jet Charters, Inc. From initial engagement to the jets to take off - they didn't miss a beat. My Employer is extremely concerned with privacy and professionalism and Stratos Jet Charters did not disappoint.
Brian C.
We had a large family gathering in Santa Barbara to which Frank with Stratos was able to arrange the flight. The plane and pilots were fantastic as was the service leading up to and throughout. I would recommend them to anyone that needs private travel arrangements.
Joe F.
Yes, would recommend Stratos to anyone looking for a charter!
Jeff Moneypenny
We felt everything went well. However, at the beginning of the process we kept asking your Team to reach out to everyone on the e-mail thread and that took a little bit to get that aspect corrected ! However, once that took place it seemed like everything was smooth from that point forward. Joel and Glenn, Thank you both of you and your Team for the business ! We truly appreciate !
Barry L.
Will recommend to friends
Lisa R.
We had a fantastic experience… It was very easy every single step of the way.
Edward L.
We were very disappointed in the catering service. The lobster was undercooked and the sevruga caviar we ordered turned out to be lumpfish. Which we did not eat. We intended to take all the food to our home with the lobster, which we were going to cook to make it suitable to eat, but when we arrived home discovered that our food had not been unloaded from the plane. The only thing we ate on the plane was a small piece of the lobster.
Kim V. N.
Always a great experience. Amazing communication and expert service
Mike C.
Very well done in all respects.
I Keith G.
7
Grayson Verhoven
Thank you for using us for your clients, unfortunately due to airspace saturation and the FAA we did have an 2 hour EDCT last night. we did our best to get your passengers to their destination in a timely matter even with this delay. We hope you will use us in the future for more trips. Thank you!
Debbie D.
Came through for me in the clutch! Sanity saving charter ;-)
Starlight Music
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
David M.
Your service was very professional as was the a/c and crew.
Peter E.
ABSOLUTELY PERFECT
Dan C.
couldn't get better than this, amazingly efficient and helpful
Paula M.
Max C.
Everything worked out great. Working with Stratos was seamless. When the Trump TFR foiled our plans on both the outbound and inbound legs, Stratos was proactive in finding the best solution for us and minimized the disruption to the timing of our itinerary while also remaining flexible to our schedule as well. Joel could not have been easier to work with, finding us the best options at the best prices.
Guy L.
Will recommend it to friends
Michael R.
Zach Rankin is the best jet broker I have ever met! Total first class experience. Super responsive & passionate & customer service oriented. I’m in real estate hospitality....hotels & apartments etc. So I understand how hard it is to execute flawless high-end customer service like Zach.