Atlanta, Georgia Jet Charters

Francis K.

This was a most satisfying experience.

Jerry H.

Great experience

Ahmed A.

Stratos Jets provided excellent customer service! One of the most reliable private jet charters. Glenn was incredibly helpful and professional he made the booking process very easy and kept me updated with trip details daily. Highly recommend Stratos Jet Charters.

Jan Ansley

Stratos was so easy to work with. Kerri was so understanding of a couple itinerary changes we had to make to ensure a safe, smooth flight. As our charter ops director, I sincerely appreciate when our customers realize that our decisions are in their best interest. Though not always ideal, we always provide our best option given uncontrollable variables such as weather, winds, etc. Thank you so much for doing such an awesome job. Any feedback you have would be greatly appreciated in return!

Edelweis Sorianosos

Kim was such a pleasure to work with and always kept in contact with us whenever there was a change or new request. She was professional and courteous, I look forward to working with her in the future if Stratos chooses to book from our fleet again :)

David D.

I travel regularly for business and have booked charter flights through a number of different private jet companies. At the beginning of the year, I was referred to Joel at Stratos. Since then, I have booked a number of flights through Stratos. His team does a great job ensuring we have a seamless travel experience. I would definitely recommend Stratos to others.

Sara P.

Working with Kerry Hill and Joel A. Thomas from Stratos is always a pleasure for us at Regency. There is clear communication from start to finish. Client expectations are laid out, so that we can work our best to execute them. They communicate with us in a timely manner, and of course expect the same from us. Their clients are respectful of our jets and our crews. We definitely enjoy partnering and are looking forward to many more come 2023!

Laura E.

Although I was not a traveler for this trip, I organized the flight and was the point of contact. The communication and details from our agent made this first time use of Stratos Jet Charters very pleasant. I was able to reach out directly to Steve and he was very patient and helpful with all the questions I had from booking to payment. The memorable moment was with a delay in the departure. Steve sent emails to all but also made a phone call to be sure I was aware. This was so appreciated so I could reach out immediately to the travelers. THANK YOU STEVE AND STRATOS JET CHARTERS.

Paula W.

Everything was perfect ! Thanks to Ricky !

Steve B.

There is no way to improve on what Garett did for us in our time of personal tragedy. He responded with excellence, compassion, thoroughness etc. He went over and above for an absolute stranger in tremendous need. I can't say enough about the job he did. God bless Garett!!!

Tonio B.

The Stratos Jet Charter team provides a seamless & top notch experience from beginning to end. They are a forward thinking company that puts the customer first and never disappoints with any trip or itinerary. I recently booked a short flight from Orlando to Boca Raton on a Falcon 2000EX and could not have been happier with the service and attention to detail that was provided for my wife, myself and the rest of our companions. Would absolutely recommend to anyone!

Bill P.

awesome

Daniel W.

From start to finish Glenn was great. He accommodated our various changes and handled everything professionally. The flight was perfect. Pilot and co-pilot were great.

Eric Sanchez

I love the team and especially working with Kerry. Always a pleasure

Thomas W.

Stratos was great and we for sure will recommend our broker to our friends

Terry D.

I wanted to thank you for making the arrangements for my trip up north on 7/29/20 & the return flight yesterday with Tyler et all to Orlando. Everyone was very polite, timely, and helpful and we felt completely safe & comfortable traveling with Stratos Jet Charters.

Wishing you well & grateful for a wonderful alternative for traveling.

Joe M.

It was all great. The only problem even though the rental car was right there waiting for us, it had a terrible stale cigarette odor which was most uncomfortable for our journey home. That's not your fault but I would never rent from Hertz again.

Stefanie B.

My boss recently travelled to Europe for the entire month of August. During that time his jet had mechanical issues and could no longer fly where he wanted. He had about 12 flights left in his trip around Europe and Stratos Jet Charters, especially Heather Latch, saved our lives. They were able to accommodate 90% of the trips he wanted at the time he wanted. She really was a life saver for myself and my boss. I will definitely use Stratos Jets again and work with Heather any day of the week! They are magnificent!!

Joe Stephenson

Always a pleasure to work with you all. Please let me know about the app you've developed. Thanks, Joel. Sincerely, Joe Stephenson Merlin One

David L.

Professional in every way… and, fully enjoyed the experience… especially the flight…great plane and pilots were 1st class in every way.

Alan G.

Beginning to end it was a first tier experience. Great value, great front end service and follow through, trip support, rental cars ready on the apron, super helpful staff. A genuinely wonderful experience.

Craig O.

We are very happy with Stratos and will contact again when we return to our summer home next May. The fuel stop in Charleston was not scheduled but we understand that depends on the winds. Burlington Vermont to Fort Myers Florida is near the range list of a 400XP

Tom K.

Excellent service from end to end. Booking the charter was top level service, and that extended all the way to landing and departure from the terminal.

Cathy L.

Would definitely recommend Statos Jets. Always know Kerry Hill is doing her best for us.

Rick Haviland

This is from an Operator standpoint--Stratos Jets as a broker is consistently professional and profitable to work with in their demand for quality and efficiency--great company top to bottom, their personnel being one of their best assets!

Carol C.

We had a great flight. I greatly appreciated Zach calling to let me know the address of the gate had changed. I did get an email with the update but it didn't show up in my inbox til I was driving to the airport. We had a great flight with no issues. The crew were very helpful when and if we had any questions.

Debbie Parker

Your team was easy to work with and the clients were great. We look forward to working with you again. our trip # was Z0HQZZ

Jaime D.

Plane was not clean. One pilot claimed to have a mask but never wore it, despite being told to. My booking with Stratos was clear and should have been obvious even if I hadn’t specifically asked for a clean plane and a masked crew. My wife and I neither ate (to not remove our masks) nor used the bathroom ( the unmasked pilot had to use the bathroom shortly after departure). By far our most uncomfortable air travel made worse by the fact that it was private.

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Thank you for bringing this to our attention.  I appreciate the feedback and opportunity for me to address this with the air carrier. I have contacted them and shared your experience with them.  Your health and safety is of the utmost importance to us.  While operating in this COVID-19 environment brings new challenges; sharing your experience, has allowed Stratos to identify opportunities to improve the customer experience by implementing several pro-active steps as well as additional QA requirements on the day of flight.  We sincerely appreciate our relationship with you and your willingness to help us get better every day! 

Soar Higher - Joel A. Thomas / CEO

Michelle F.

Chris was SUPERIOR - great customer service on his behalf. Most certainly will contact him directly for next charter flight. Thank you.

Matt S.

amazing experience.

George H.

Everything went as smoothly as it possibility could have. Special kudos to Randy who was perfect in his communication skills. Good equipment, good pilots ...great trip thanks

John F.

Anthony was terrific, good clear quote information, helpful options and overall a very pleasant experience.

Virginia D.

Always a wonderful experience with Stratos: great flight crew, excellent catering menu, comfortable plane.

Dave P.

Passenger stated that the jet's interior was shoddy and showed that the jet wasn't well taken care of. Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same.

Jeremy L.

Our crew on the ground and in the air were excellent to the point that I learned from them. We went in to a 30 knot crosswind and drove all the way down to the runway quickly, no drifting or swaying. The landing was flawless and we all felt very safe. The plane was clean and well maintained. The refreshments were perfect. The process around booking travel was easy and unobtrusive. Thanks!!!

Virginia D.

As always, the booking went well, the trip was on time, the crew great: another perfect flight. Thanks.

Jeff P.

As always, Stratos has the best selection of aircraft and crew. Zach is amazing to work with.

Jerry H.

Everyone was great

Michael M.

Everything was great. Prompt and clear comms about flight / craft options. Kept us informed about key status. Nice account website and live-links for details. And, just friendly and pleasant people to work with. One big thing was that our original operator's plane cancelled due to mechanical the day before our departure. We know that happens sometimes and not Stratos' fault. What was great was how quickly the Stratos team got us viable alternatives. Within probably an hour we had an alternate operator confirmed. We were very pleased how well Stratos reacted. And, the replacement craft and crew were top-notch as well.

Jason T.

I called with pretty much an immediate need. With in two hours trip was covered. Great service

Joe M.

great from start to finish!

Kevin Wargo

We appreciate working with you and your team. Thank you.

Mark L.

Completely satisfied

Brian M.

Glenn and his team at Stratos were amazing. Unfortunately, the operator provided last minute communication of a delay that caused problems on the arriving end of the flight. The operator was aware of the delay the night before and failed to inform Glenn (and in turn, me). The drive from the San Jose, CR airport to my final destination was incredibly dangerous due to my having to drive at night. The stress of travel was significant to begin with. The poor communication and the delay into the final destination caused another whole level of stress which is understood when you travel commercially, but not when you spend $17K on a private jet charter.

Dave P.

Passenger stated that the "jet interior was shoddy and showed that the jet wasn't well taken care of." Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same. 

Bill P.

Simon and your team made our overall experience excellent. The total process start to end was well done.

Sheila B.

The aircraft was fine except for the AC. It either had to be run a full blast (we were wrapped up in blankets) or it had to be off in which case we were very hot.

Rhonda Abdulla

I did have a good experience dealing with the charter staff. The only suggestion I can make would be that when sending revised itineraries or updated information is that somehow you reference what is new or updated info. Either in the email or by highlighting the NEW info. Thank you for using Oak Air.

Bobbi Dent

Looking forward to our next booking with you! Professionalism at its finest!

Rick H.

We have used Stratos for the past two years to handle our travel plans and enjoy the ease and attention to detail our trips have been handled with.