Private Jet Safety is Paramount
Routinely organizing over a thousand charter flights a year requires a robust safety program and reliable processes. Stratos has organized its workflows to incorporate air charter safety checks at every step.
Our in-house safety program begins with a full investigation into the air carrier’s legal authority to operate private jets for charter flights. We then review their DO-85 to validate which aircraft they have authority to operate and verify that the aircraft maintains adequate levels of insurance.
We also run an ARGUS CHEQ report to ensure that there are no accidents or incidents requiring enforcement. All this happens before we even present our customers with a quote. Once an aircraft is selected and a private flight is booked, we ensure the aircraft and crew assigned meet our exceptionally-high standards.
Learn more about our proactive approach to mitigating air charter risk.
Business Jet Charter
There is a reason why Stratos Jets is trusted by numerous Fortune 500 companies to provide supplemental lift for their business travel needs. Countless entrepreneurs who depend on business aviation to grow their companies and get them to important business meetings also trust Stratos Jet Charters, Inc. to get the job done.
We developed our business model to meet broad travel demands of business executives with the most stringent, detailed scheduling needs. To ensure we always meet the challenge, we designed and developed a proprietary, real-time trip management platform.
Our mission is to raise the bar for service and safety in the jet charter industry. In fact, we’re confident we can provide a better jet charter service than you’re currently receiving. Place your trip in our hands, and we’ll reward you with outstanding service, safety, choice, and peace of mind.
A Truly Personal Private Jet Service
For the better part of two decades, the strength of our company has been found in the personal relationships we’ve formed with our customers. Each customer that books a private jet charter with Stratos Jet Charters, Inc. has a dedicated private flight advisor who manages their trip from inquiry to arrival at their destination.
A single point of contact who is intimately involved in your travel plans leads to a consistently positive customer experience. For Stratos, it means that roughly 80% of all our charter flights are booked for repeat clients and their referrals. Call us today. We look forward to getting to know you.
Charles C.
Glenn like usual is great to work with and is always on top of it.
Cathy W.
No improvements needed.
Bruce M.
The flight itself was fine. Glenn was in communication with me frequently but shortly before my flight the Tail Number changed to a new plane and I was not given a new itinerary with the correct arrival point. We flew into Modern Aviation but I expected to be a Hawthorne Aviation. My ride was at the wrong location and I had to adjust that myself after landing. She was livid at the lack of notification on the change. It wasn't a pleasant ride home.
Eric Sanchez
Always great working with you guys!! Great job all around as usual.
Steve B.
There is no way to improve on what Garett did for us in our time of personal tragedy. He responded with excellence, compassion, thoroughness etc. He went over and above for an absolute stranger in tremendous need. I can't say enough about the job he did. God bless Garett!!!
David L.
Professional in every way… and, fully enjoyed the experience… especially the flight…great plane and pilots were 1st class in every way.
Randall H.
Superb service.
Ken M.
I understand we have great alternative option for the operation of our company aircraft at this time. Our (company name removed for privacy) Japan President was very glad to use charter aircraft. Thank you
John DeTurris
Hey Joel, First of all, thank you very much for sending this trip our way. We really appreciate your business, especially in these strange times. Both your sales team and trip management team were very responsive and quickly gave us all the info we needed. That ultimately helped us provide the best trip for your passengers. Thanks again, hope to talk soon.
Nathalie R.
We needed to book a same-day plane for employees and tools to provide urgent assistance to a customer. Zach was effective, proactive and cooperative in providing a solution, precise information and updates. Would recommend Stratos Jet anytime! Thank you!
Brian C.
We had a large family gathering in Santa Barbara to which Frank with Stratos was able to arrange the flight. The plane and pilots were fantastic as was the service leading up to and throughout. I would recommend them to anyone that needs private travel arrangements.
Steve B.
I have been using Stratos for all of my trips the past 2 years, and they stay on top of all my needs. Thanks to the entire team!
John U.
We enjoyed flying with Stratos jet perfect service big thank you to Glenn, very responsive very customer oriented
Samuel J.
Excellent
Jamie Thies
Thank you for using Business Jet Access, we appreciate your business and it was a pleasure working with the Stratos team. Information was provided in a timely manner and communication was clear. Thanks again and we look forward to future trips.
John D.
From the moment we arrived at your facility where one employee came to greet us and take our luggage to the friendliness of the pilots and their updates during the flight to the thank you by the pilots after arrival, Stratos was wonderful. The one item that I realize is out of your control is the Signature waiting area at EYW. When we left, there was a family of 5 without masks. Masks are required. When we returned, the same experience, a group of 2 couples without masks were laughing and not maintaining social distancing.
Sara Nemser
Stratos is very professional, great communication, easy to work with
David R.
We had a great experience. Our normal broker is equally as professional and good. So we would be happy to try you again as we would our previous broker.
ASG ASG
Good communication
Lynda K.
Our original plane had maintenance issues and we were upgraded to the only plane available. It was such a beautiful ride, we upgraded for our return trip. Everyone at Stratos is professional, customer oriented and a pleasure to deal with. I will continue to use their service.
Keith G.
Excellent experience with booking, the flights, ground services, etc.
Gerald W.
the flight was very nice thank you and we will do more with you
Ron M.
Keep up the good work
Earl S.
Fully and yes We would
James Taylor
My experience with Joel and his team a Stratos was great! We had a little wrinkle in our trip when we were diverted from our destination to another airport. It had nothing to do with our flight. There was a disabled plan on the runway. We diverted to the other airport and waited briefly for word on when it would clear. Joel and his team were all over it. They had alternate transportation lined up for us, which, we didn't end up using and ultimately got back on the plane and went to our intended destination. There were no extra charges and we only lost about an hour. Our return trip was fast and uneventful. Stratos helped us find the right plane for our trip and kept us within our budget. Thanks Joel and team!
Ron C.
While this was the first time between these two cities, we may take this route frequently in the future.
Tatiana S.
Joel got us a plane in less than 24 hours as we needed it for an emergency- thank you so much we are very grateful!
Joseph M.
Ditto!
Randy A.
Nothing. Meagan Brower was outstanding! She was very informative and kept me updated on every aspect of the trip
Shalana Pohlman
As always, you guys set a great example for what working with a broker should be like. :)
Jacob Irvine
See above.
Jan Ansley
Stratos was so easy to work with. Kerri was so understanding of a couple itinerary changes we had to make to ensure a safe, smooth flight. As our charter ops director, I sincerely appreciate when our customers realize that our decisions are in their best interest. Though not always ideal, we always provide our best option given uncontrollable variables such as weather, winds, etc. Thank you so much for doing such an awesome job. Any feedback you have would be greatly appreciated in return!
Rick H.
Easy to book with a lot of options regarding the type of aircraft needed
Jay O.
Probably the best charter experience I have ever had. Zach really came through for me when I was in a bind. Thanks Zach and keep up the good work.
Diane D.
I would recommend Stratosjets to anyone. This was not an easy booking for a number of reasons, but Kerry Hill and the Support staff provided THE best customer service I have ever experienced for ANY service or purchase. If there were more than 5 stars as an option, I would give them more. Bravo!
Tom C.
Let me just add K___ and my thanks for a perfect flight. Great crew, great plane and and wonderful flight. Doesn't get any better.
John S.
Anthony did an excellent job arranging a convenient flight at the right price to get us back to Canada Limo service was very efficient Plan to get Anthony to get us back to Florida in January
Robert W.
Excellent communication with Glenn. I would definitely recommend Stratos. Our aircraft was a newer model and very clean. Crew provided a nice experience.
Karen P.
Hassle free travel! Everyone is helpful an kind.
David L.
Excellent service and the crew was very professional.
Steve B.
Glen and his team took care of all of our needs, from the flight to the car that picked us up at our destination. Nothing could have been more convenient and top rate!
Steve R.
All went well on the flight. Great pilot crew both ways.
Mary B.
All good. I would like info on best, fastest way to charter jet for my next trip to India. I'm not wealthy, & run a small business. My work is only to benefit impoverished people internationally. My website is www.lesindiennes.com. I must travel regularly to India yearly for my business. I wonder if your company alo cares about these people? Is it possible to use your services for this business travel? Can you advise me to a NY company that is more suitable to my needs. I answered your questionnaire. I look forward to your advice, & to learn how much your co. Is concerned with the plight of these people's? Best Mary
Kim V. N.
From the ease of booking the flights and actual flights, it was effortless. I would definitely recommend Stratos to friends and use you again. Kyle was wonderful to work with, very helpful, and communicative. Both our flights were lovely. Staff was professional and courteous. All in all a great experience.
Alan G.
Beginning to end it was a first tier experience. Great value, great front end service and follow through, trip support, rental cars ready on the apron, super helpful staff. A genuinely wonderful experience.
David B.
Great Job!!! My first time booking with Stratos Jets and from my initial contact with the company to landing at my destination, the experience working with this company was flawless. I'll definitely recommend and book with this company again. Thank you.
Arthur R.
No complaints. Thank you for your help. Art
Terrance W
Would highly recommend EVERYONE ALIVE! Amazing service. Awesome team, from first call to post flight. Top flight!
John K.
Zach was pleasant, knowledgeable, efficient and a delight to deal with. I have usually used another broker but Zach won the charter for your company Joel. Well done.
Judith P.
Everything was first class even though we not only left one of our bags on the plane but lost a wallet on the return trip (not on the plane), Matt Machokas was very helpful in assisting us in helping to resolve our problems. All pilots were great. Matt also arranged a flight for us because of a date issue I made with the return flight. He assisted in finding another plane to be sent so that we did not have to wait another day.