Jet Charter Bedford, Massachusetts

Jan Ansley

Stratos was so easy to work with. Kerri was so understanding of a couple itinerary changes we had to make to ensure a safe, smooth flight. As our charter ops director, I sincerely appreciate when our customers realize that our decisions are in their best interest. Though not always ideal, we always provide our best option given uncontrollable variables such as weather, winds, etc. Thank you so much for doing such an awesome job. Any feedback you have would be greatly appreciated in return!

Joel M.

Since it was my first charter I have no comparisons

Julie C.

Timely, efficient customer service, perfectly executed departure and arrival, concierge service no hassle and easy

Terry W.

Very Professional! Top notch aircraft and crew. Will certainly be using Stratos in the future!!

Alexander Musgrove

Sarah and Glen were awesome to work with to make the trip successful.

Alfredo Olivares

It was great working with Joel he was involved from beginning to end in every aspect of the trip.  We look forward to many trips together. Thank you.

Paige Verville

Stratos Jets has always been a great company to work with, very friendly staff.

Rhonda Abdulla

I did have a good experience dealing with the charter staff. The only suggestion I can make would be that when sending revised itineraries or updated information is that somehow you reference what is new or updated info. Either in the email or by highlighting the NEW info. Thank you for using Oak Air.

Luis F

No changes are needed, we were very pleased.

Michael D.

Great experience all around. simon was great - awesome customer service mentality and communication throughout.

Orian D.

The service, follow up, and support was fantastic. Stratos made our family trip a success and we were all able to be together without the hassles of traveling. I would definitely recommend them! Thanks!

Judy M.

Kerry absolutely gets an A+ in customer service. Very well run jet service company.

David P.

We decided at the last minute to escape from Florida as hurricane Irma was bearing down on us, and Stratos came through for us. Despite our first choice airport running out of fuel, they managed to get some at another and we got out with about 1 hour to spare. It was a hectic time, with everyone else scrambling to escape, but Stratos made the whole experience simple and efficient for us. We will definitely fly with them another time, preferable when we're not all stressed about a hurricane aimed right at us!

Virginia D.

Enjoyed flight; booking easy; would gladly recommend Stratos

Matteo G.

From the quoting and booking process to wheels up and down, things could not be better with STRATOS. Joel and his team are amazing and accommodated a last minute return schedule change. They only contract with great companies who have great equipment and outstanding crew. If you are considering Private jet travel I cannot recommend them enough!

Jason Bercan

Its always a pleasure working with Stratos Jets. I work with Joel and Kerry a majority of the time and my experiences have been great. The communication is clear and we work through every scenario available to provide the right aircraft for each mission. I look forward to continued growth of our relationship together.

Lashonda R.

Always a pleasure to work with Steve!

Thomas W.

Stratos was great and we for sure will recommend our broker to our friends

Leah L.

Top notch experience, pilot was amazing, plane was great, service was phenomenal. No complaints at all.

Matteo G.

As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!

Keith G.

Everything was as expected.

Kimberly S.

Great experience with Stratos Jet Charters! Superior knowledge and outstanding customer service! Went above and beyond to make sure our flight was perfect. Highly recommended for anything from a short turboprop trip, to a transcontinental flight.

Kris V.

Jennifer said that last night was the best flight of her whole life!! I heard it was a brand new plane – lucky ladies of last night!! Thanks again for everything and I’m sure we’ll be working together again soon 😊 Kris

Roberto Berrios

Just wanted to say that the way you guys relay information is perfect. I've never seen it from any other broker

Rick H.

As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.

Oliver R.

Always a joy

Mel M.

Steve Stogner set everything up perfectly. The crew PIC:Sean Jensen and SIC: Paul Theriot were the absolute best. If you want the best experience ever, request this crew. Made everything, from arriving at the airport to departing the destination airport a wonderful experience. Moser Aviation must be an up and coming company, as they sure hire great people

Ivan J.

Great communication, everything on time and accurate, highly recommended

James H.

Zak did a great job of meeting our needs and making it easy to respond to any issues. Would definitely recommend.

David R.

We had a great experience. Our normal broker is equally as professional and good. So we would be happy to try you again as we would our previous broker. 

Nicole M.

I could not ask for more, I love using Stratos and will never use anyone else!

Tom C.

Anthony worked hard on our request and came up with a perfect solution. The plane was the right size to hold all our luggage, and the flight on-time, comfortable, and in all respects outstanding. Highly recommended.

Phil W.

My wife received treatment for cancer in Tijuana. It wasn’t possible to bring her home on a commercial flight. I reached to several charter services and Kyle at Stratos was so helpful. He immediately responded to my request and answered all my questions. He stayed engaged with us through the entire trip. The next time I need to charter a plane I will only make call. Stratos!! Great experience!!! Phil

Esther R.

I really don't have a basis for comparison since this was my first experience with a charter but I was extremely pleased with the service.

Adam G.

Was a great experience. Joel got everything done within a few hours while we were in Europe. Great people. Great service.

Jonathan G.

we will, repeat, refer, and appreciate, thank you.

Michael M.

Everything was great. Prompt and clear comms about flight / craft options. Kept us informed about key status. Nice account website and live-links for details. And, just friendly and pleasant people to work with. One big thing was that our original operator's plane cancelled due to mechanical the day before our departure. We know that happens sometimes and not Stratos' fault. What was great was how quickly the Stratos team got us viable alternatives. Within probably an hour we had an alternate operator confirmed. We were very pleased how well Stratos reacted. And, the replacement craft and crew were top-notch as well.

Guy L.

Yes i will recommend it

Tom C.

Anthony made the booking easy and kept us fully informed. Flight itself was definitely 5 start. Good plane, good crew, good weather. What more can one ask?

Eric Sanchez

Always great working with you guys!! Great job all around as usual.

Kathleen L.

Yes, will highly recommend and will use your service again. The captain and co pilot were friendly and helpful. They did an excellent job getting us to Chicago and back to Virginia home safely. Frank did an excellent job answering all my questions and kept me up dated on everything. Thank you again, Kathleen L.

Ahmed A.

Stratos Jet Charters is always professional and easy to work with. I would highly recommend them. They care about their customers and work hard to keep you happy and comfortable the entire flight.

David S.

I can't think of anything that wasn't handled perfectly. We'd like to extend a special thanks to the crew who were extremely helpful in loading and unloading the equipment.

Robert A.

Yes, Excellent, Excellent, Yes

Heather Latch

Always great to work with the amazing team at Stratos Jets! Kyle was awesome!

Sheila B.

The aircraft was fine except for the AC. It either had to be run a full blast (we were wrapped up in blankets) or it had to be off in which case we were very hot.

Robert L.

Our passengers wish to extend a sincere thanks to your staff. We however advise that you do not have permission to use Michael's name in their advertising or promotional material as to be endorsing your product. Thank you again. We look forward to working with you again in the near future.

Duane I.

Experience with Stratos was fine. Flight crew was both professional and personable. Aircraft was in top shape.

Mark L.

Completely satisfied

Kim V. N.

From the ease of booking the flights and actual flights, it was effortless. I would definitely recommend Stratos to friends and use you again. Kyle was wonderful to work with, very helpful, and communicative. Both our flights were lovely. Staff was professional and courteous. All in all a great experience.