Private Jet Charter West Palm Peach, Florida

Steve B.

Glen and his team took care of all of our needs, from the flight to the car that picked us up at our destination. Nothing could have been more convenient and top rate!

Sara Nemser

Stratos is very professional, great communication, easy to work with

Nicole M.

There are not enough words to express how incredible Stratos is. From start to finish, my experiences with them are the highest quality of service and performance.

James B.

Our company attempted for 2 days to secure a private jet for our business trip out of Tucson, AZ to Ban Nuys, CA. Then I contacted Stratos Jet. Within hours Stratos Jet accomplished what all the other private jet charters failed to do. We will now always start with Stratos Jets before wasting time with their competitors. Stratos Jet went ABOVE & BEYOND in their customer service & professionalism. And that 1st class treatment of service continued thru all phases of our business trip from start to return.

Max C.

Everything worked out great. Working with Stratos was seamless. When the Trump TFR foiled our plans on both the outbound and inbound legs, Stratos was proactive in finding the best solution for us and minimized the disruption to the timing of our itinerary while also remaining flexible to our schedule as well. Joel could not have been easier to work with, finding us the best options at the best prices.

Kimberly S.

Great experience with Stratos Jet Charters! Superior knowledge and outstanding customer service! Went above and beyond to make sure our flight was perfect. Highly recommended for anything from a short turboprop trip, to a transcontinental flight.

Glenn K.

Excellent service from the first point of contact to disembarking from the flight. Kyle was amazing to deal with in the booking phase and the execution of the flight was flawless. Great pilots, equipment, handling, all on time. Highly recommended.

David S.

I can't think of anything that wasn't handled perfectly. We'd like to extend a special thanks to the crew who were extremely helpful in loading and unloading the equipment.

Bill P.

Simon and your team made our overall experience excellent. The total process start to end was well done.

Sean Cavanagh

Great platform, all trip information was readily accessible. Thank you for working with us on this one and keeping the itineraries flexible. No significant feedback otherwise, we look forward to the opportunity to assist with future operations!

Laura C.

We did have a slight issue when the plane came in there was a mechanical concern that delayed my parent's trip but Kyle lined up aother plane for us so they could get to their destination with the least amount of inconvenience. The catering was delicious and the flight back went off without a hitch.

Elisha K.

Thanks for all your updates. I could get used to this.

Shirley M.

Apparently the air wasn't working properly and was an uncomfortable flight until we were in the air.

Megan G.

Anthony is great to work with and always extremely responsive which is key when we have an AOG and need a charter quickly!

Susan C.

Everything was perfect. Kyle was extremely helpful. Answered all questions quickly and was very professional without a “hard sell” style. Everyone I dealt with was perfect. The flight itself was fast, quiet, comfortable. The plane was very clean, and well maintained. Both crew were helpful and pleasant. It is very likely that we will travel like this again and Stratos will be our provider. Thanks again. Susan

Sheila B.

The aircraft was fine except for the AC. It either had to be run a full blast (we were wrapped up in blankets) or it had to be off in which case we were very hot.

Tom C.

Anthony made the booking easy and kept us fully informed. Flight itself was definitely 5 start. Good plane, good crew, good weather. What more can one ask?

Jon E

They were the only ones able to book our last minute flight to the Masters. We decided to go Saturday night and they made it happen Including arranging ground transport and picking up our tickets for us. Thank You!!

Lynda K.

Randy was great. He helped with every aspect of the trip including time changes and catering. Both crews we had were great as well. Explaining, loading and unloading baggage, considerate and very polite. I would definitely use your service again.

Gary C.

Hire more people like Kevin Bales. If you ever fire him he can work for me. Great job.

Guy D.

We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.

Debbie Parker

Your team was easy to work with and the clients were great. We look forward to working with you again. our trip # was Z0HQZZ

Viviana R.

The team was very happy with with the plane,crew and experience on Jan 17th. We are looking forward to working with Stratos Jets in the future.

David M.

Your service was very professional as was the a/c and crew.

Rick H.

We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.

Kathleen L.

Yes, will highly recommend and will use your service again. The captain and co pilot were friendly and helpful. They did an excellent job getting us to Chicago and back to Virginia home safely. Frank did an excellent job answering all my questions and kept me up dated on everything. Thank you again, Kathleen L.

Kevin Wargo

We appreciate working with you and your team. Thank you.

Virginia D.

Always a wonderful experience with Stratos: great flight crew, excellent catering menu, comfortable plane.

Curt C.

As always, every aspect of the trip from booking to deplaning could not have been more enjoyable and efficient!!

Tom K.

Excellent service from end to end. Booking the charter was top level service, and that extended all the way to landing and departure from the terminal.

Britt Morque

Daniel is knowledgeable, responsive and professional. Great job!

Deb Higgins

Hi! All was well except for when we are relaying delays, service issue etc several different people will respond at the company with different questions or concerns. Having one, main point of contact for each trip would be helpful so we don't get calls or emails from several different people within the company. Besides that we love you guys and the booking process is always easy. Deb

Luis R.

Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.

Monika W.

Wonderful experience with a highly professional crew!

Tyler Grady

I work on the operator side of this business. Joel and his team (Christina, Simon, Kerry, and more) are all incredibly wonderful to work with. They are always responsive in a timely manner and deliver accurate information consistently. They bring a very positive attitude and outlook to this industry. Hopeful to book many more trips with them in the future.

David R.

We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave

Drew K.

I had the pleasure to work with Joel on a last minute trip needed to transport several professional athletes to an event. Joel was fast-acting and completely professional every step of the way. He sent constant updates to make sure our trip needs were met every step of the way. I would recommend Joel and Stratos to anybody looking to book private jets who also values professionalism and accountability.

Dennis S.

The flight was great. Kyle was easy to work with and very professional. The plane was very comfortable and our pilots were terrific! Great experience all around!

Brian M.

Glenn and his team at Stratos were amazing. Unfortunately, the operator provided last minute communication of a delay that caused problems on the arriving end of the flight. The operator was aware of the delay the night before and failed to inform Glenn (and in turn, me). The drive from the San Jose, CR airport to my final destination was incredibly dangerous due to my having to drive at night. The stress of travel was significant to begin with. The poor communication and the delay into the final destination caused another whole level of stress which is understood when you travel commercially, but not when you spend $17K on a private jet charter.

Debi G.

Hey Wanted to let you know that your pilots were so thoughtful and attentive to my daughters needs yesterday.  They removed all unnecessary obstacles for her.  Thank you so much

Bob Koch

Nice, easy and prompt communication. Pleasure working with your team

Gustavo Botura

You guys are great to work with!

Frank B.

Excellent

James B.

I will definitely use Stratos Jets again and will recommend the company without hesitation. It has been several years since I have chartered a jet and this process was very easy and friendly.

Julieta I.

Colin C.

Anthony took care of us from the get go and then checked with us throughout the process. Within minutes of requesting info I got a call. Great customer service, great jets, and great value. Go with Stratos you won't be disappointed!

John U.

We enjoyed flying with Stratos jet perfect service big thank you to Glenn, very responsive very customer oriented

Scott M.

Great experience on a nice small private jet.

Ted S.

The Stratos team has always been highly professional, accommodating and easy to work with to plan and execute our trips. Additionally, their commitment to safety and utilizing experienced crew members puts us at ease to know every trip we book is not only enjoyable but very safe. Couldn't recommend them more!

Trey hunt

The Stratos team was very easy to work with, made the entire process quick and easy. Pleasure to work with.