Burlington, Vermont Jet Charters

Marty S.

Yes

Todd C.

All aspects of our interaction with Stratos was perfect. My wife and I will definitely use their services in the future.

John P.

on the way down, the pilot was nervous, which made a couple of my guests worry...

Gary C.

Joel and his staff made a family loss so much easier to deal with. They are like family and they have my business whenever I need it and they’re available.

Lynda K.

Pilots were wonderful. Dave even brought food for us when he saw we hadn't ordered any catering on the return flight.

Robert D.

From the first quote and phone call to departing the plane and follow up, service was outstanding! Frank (our point of contact) saw to every question and requirement we had with professionalism, courteousness, and speed. I am very used to hiccups and miscommunications when traveling, but with this trip there were absolutely none. The flight crew was friendly, accommodating, and very good at what they do. The flight was probably the smoothest I've ever had. I know that depends on a lot of factors, but it definitely added to the experience. I wouldn't hesitate to recommend and use Stratos Jets in the future.

Stewart G.

Pilot did a terrible job of synchronizing the engines. It was bad enough at one point that the two guest passengers were worried we would need an emergency landing. I have flown on Hawkers for 15 years now and never had that experience. Crew was very nice, but the pilot needs some instruction. It was very disconcerting.

Lashonda R.

Steve made sure we had everything we needed. The travel arrangements were made easily and were efficient. 3 friends and myself had our first experience with flying private with Stratos. The food provided was delicious, the limo and transportation was perfect, and the entire experience was well worth the money. A special thank you to Pilot Dan! He was very helpful and made sure we were comfortable. Definitely a memorable experience. Stratos is my go to place when flying private from this point forward.

Steve S.

I have used Stratos Jets quite a few times and have been extremely happy with the results. Kerry does a fantastic job and always follows up on all details. Thanks Steve

Al W.

Absolutely wonderful,....would recommend this to anyone [if they can afford it], real value….worth every penny!! Absolute comfort,.. courteous,... simple booking,...true luxury,.....best possible trip home from Florida !!

Larry B.

This was a fantastic trip and our family will remember the rest of their life. Wife says it is the only way to travel via air. Everything was handled perfect

Steve R.

Good communication between Stratos and me regarding the jet being on site on ready for departure. Plenty of advance notice with the updates. This made my planning much easier.

Peter Hertel

Great charter flight with Stratos. They went the extra effort to ensure we had a comfortable jet with the highest safety standard.

Gaetano C.

Everything was very good, however, I am disappointed that I was quoted one price and was charged another.

Joel M.

My only complaint with Stratos is that Initially, I did not received the lowest price quote.

Carol C.

It was a treat to fly private again. Everyone at Stratos and Flying Labz were a joy! If I need to fly private again Stratos is the only company I'd reach out to.

Rick H.

As usual the trip from start to finish was handled professionally

Paula M.

Marcus Tmur

I like the live itinerary feature

Robert L.

Our passengers wish to extend a sincere thanks to your staff. We however advise that you do not have permission to use Michael's name in their advertising or promotional material as to be endorsing your product. Thank you again. We look forward to working with you again in the near future.

Jamie Thies

Thank you for using Business Jet Access, we appreciate your business and it was a pleasure working with the Stratos team. Information was provided in a timely manner and communication was clear. Thanks again and we look forward to future trips.

James T.

My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.

Samantha D.

Joel was a great help in getting my family out of South Florida last minute during hurricane Irma. I look forward to booking with Stratos again in the very near future.

Matt S.

amazing experience.

Steve B.

There is no way to improve on what Garett did for us in our time of personal tragedy. He responded with excellence, compassion, thoroughness etc. He went over and above for an absolute stranger in tremendous need. I can't say enough about the job he did. God bless Garett!!!

David P.

We decided at the last minute to escape from Florida as hurricane Irma was bearing down on us, and Stratos came through for us. Despite our first choice airport running out of fuel, they managed to get some at another and we got out with about 1 hour to spare. It was a hectic time, with everyone else scrambling to escape, but Stratos made the whole experience simple and efficient for us. We will definitely fly with them another time, preferable when we're not all stressed about a hurricane aimed right at us!

Neal R.

Great setbicr

Tim S.

The experience was perfect throughout from initial contact through final payment. Our flight was a last minute family emergency and the folks at Stratos Jets made every effort to get me and my family home as quickly and safely as possible. I cannot thanks them enough for caring about our situation.

Paul A.

Easy booking/cost effective/always takes care of all problems

Lisa B.

Kyle was attentive and excellent throughout our experience using Stratos Jets. He was prompt in getting estimates and selecting an appropriate aircraft through helping me understand how the process works right through the day of the flight as he helped walk me through where our plane, crew, and passengers were along the way. I would highly recommend Stratos Jets. They were prompt, thorough, precise, and went above and beyond from start to finish.

Nathalie R.

We needed to book a same-day plane for employees and tools to provide urgent assistance to a customer. Zach was effective, proactive and cooperative in providing a solution, precise information and updates. Would recommend Stratos Jet anytime! Thank you!

Jack G.

Your company really cares about it's customer and made us feel so comfortable and confident. I would recommend your service to others.

Tom C.

Anthony worked hard on our request and came up with a perfect solution. The plane was the right size to hold all our luggage, and the flight on-time, comfortable, and in all respects outstanding. Highly recommended.

Scott M.

Great experience on a nice small private jet.

Diane H.

Simon was Great.  There is nothing that cold have been better.

Matteo G.

From pre-trip planning to updates via text message on your way to the airport, Stratos had us covered. We made our way from Emirates @ JFK and the FOB transfer was easy. Joel had already updated Julie (my assistant) before we landed that there were long delays out of JFK due to weather. The transfer to FBO was easy and they were expecting us. The plane was comfortable and modern and the crew could not have been kinder. Thank you guys as always for a great trip. Flight was great and the crew took us right past the storms and my one year old son slept the whole trip; a much needed reprieve for my wife and I.

Ahmed A.

Stratos Jet Charters is always professional and easy to work with. I would highly recommend them. They care about their customers and work hard to keep you happy and comfortable the entire flight.

Jason Bercan

Its always a pleasure working with Stratos Jets. I work with Joel and Kerry a majority of the time and my experiences have been great. The communication is clear and we work through every scenario available to provide the right aircraft for each mission. I look forward to continued growth of our relationship together.

Catherine L.

Worked with Kerry Hill and as always, she delivered excellent service. First date departure had to be delayed due to a mechanical issue with the aircraft and she kept me well informed. When the revised departure date came, she worked continuously to get a hangar for the aircraft in order to help avoid costly de-icing then next morning. Can't say enough good things about Kerry and Stratos Jet!

Trey hunt

The Stratos team was very easy to work with, made the entire process quick and easy. Pleasure to work with.

Bob W.

Outstanding service.  Appreciate all the aircraft options

Jeff B.

Glenn was a fantastic resource who provided a comprehensive set of alternatives options, and was very proactive from the booking time to wheels down on arrival, very impressed

Bill P.

Simon and your team made our overall experience excellent. The total process start to end was well done.

Steve R.

I was pleased with the way Heather assisted me. She followed-up throughout the process and during the flight.

Phil W.

My wife received treatment for cancer in Tijuana. It wasn’t possible to bring her home on a commercial flight. I reached to several charter services and Kyle at Stratos was so helpful. He immediately responded to my request and answered all my questions. He stayed engaged with us through the entire trip. The next time I need to charter a plane I will only make call. Stratos!! Great experience!!! Phil

Debbie Parker

Steve was a joy to work with he was very helpful and insightful. We look forward to doing more business with your company

Brandi P.

Always a pleasure working with Stratos Jets. Never have had a bad experience.

Jim Hensley

The passengers we flew had a great experience and were pleased with the flight. Jim Hensley American Jet Charter, Inc

Rose C.

Kerry was absolutely amazing!! She made the entire process very seamless and so easy for me. Made me look very good to my boss. She kept me informed of the entire trip, from the plane arriving at the airport to wheels down at the final destination. I have nothing but extreme praise for Kerry and her customer service.

Dan F.

Everything great but itineraries always change last minute (tail #, terminal) which has caused problems.