Private Jet Charter to Fresno, California

Ivan J.

Great communication, everything on time and accurate, highly recommended

Laura E.

Although I was not a traveler for this trip, I organized the flight and was the point of contact. The communication and details from our agent made this first time use of Stratos Jet Charters very pleasant. I was able to reach out directly to Steve and he was very patient and helpful with all the questions I had from booking to payment. The memorable moment was with a delay in the departure. Steve sent emails to all but also made a phone call to be sure I was aware. This was so appreciated so I could reach out immediately to the travelers. THANK YOU STEVE AND STRATOS JET CHARTERS.

Ron C.

While this was the first time between these two cities, we may take this route frequently in the future.

Thomas W.

Stratos was great and we for sure will recommend our broker to our friends

Jeff B.

Glenn was a fantastic resource who provided a comprehensive set of alternatives options, and was very proactive from the booking time to wheels down on arrival, very impressed

Terry W.

Very Professional! Top notch aircraft and crew. Will certainly be using Stratos in the future!!

John L.

This trip was to return home from our 5.5 month winter sojourn in Florida. We had planned everything around this return date. Our cars had been shipped home that day. We had run down all the food. The cancellation occurred when we were out for dinner the night before the planned trip. We therefore did not find out about it until about 10pm. Anthony did a good job of helping with the recovery over the next hour. He responded instantly to almost every email. Unfortunately, because everything for ourselves and our fellow passengers had been planned around leaving on that particular day, we were very limited in our selection of recovery flights. As a result we paid an extra $7k+. Once that was settled and I had figured out how to get the extra money to you quickly enough, things went smoothly. When the flight was first booked (months ago) I had expressed some discomfort with the fact that the plane operator was so small and seemed to be focused on another business model. Anthony said that he had great experience with them and their reliability. It was unfortunate that my concerns turned out to be correct. As things have turned out, it now seems to me that I should be booking my flights right at the last minute, not rely on leaving on a certain date and, perhaps, even trying to catch an empty leg.

Tom C.

This flight including the initial contact with Stratos, the booking, the flight prelims, the flight itself including the crew, and off-loading after our on-time arrival was as close to perfect as it's possible to get. Stratos did a great job of finding the appropriate flight and handling the payment and booking as well as keeping us informed of pertinent details as flight time arrived. In summary, great flight and a great job by Stratos!

Ahmed A.

Stratos Jet Charters is always professional and easy to work with. I would highly recommend them. They care about their customers and work hard to keep you happy and comfortable the entire flight.

Bryce B.

Wonderful! Plan to do it again. My wife and I had no idea that such a level of GREAT service was available.

Jessica Kirby

As always, we enjoy working with you all. We all strive to accommodate the clients needs as best as possible, on our end and your end. Looking forward to many more trips with you all in the future.

Curt C.

Great equipment, a competent/courteous crew and a smooth flight make for a terrific trip!!

Bobbi Dent

Looking forward to our next booking with you! Professionalism at its finest!

David S.

I can't think of anything that wasn't handled perfectly. We'd like to extend a special thanks to the crew who were extremely helpful in loading and unloading the equipment.

Christopher M.

I got quotes from several companies. Glenn at Stratos was the only one who took a personal interest, understood our needs, and kept in regular contact. The jets selected were perfect and were competitively priced.

Sage L.

Once again the whole experience was great. I was informed every step of the way. There were concerns from a big storm that was coming in. The Stratos team went above and beyond to make sure everything went as smoothly as possible and got me home safe. Anthony Angelini is the best.

Michelle F.

Chris was SUPERIOR - great customer service on his behalf. Most certainly will contact him directly for next charter flight. Thank you.

Andy S.

I have already recommended your firm to a friend and will continue to do so assuming, of course, my future travels with you remain consistent with my inaugural experience

Francis K.

This was a most satisfying experience.

Andy S.

I have highly recommended Stratosjets to friends and will continue to do so. The planning team (Kyle Jones being my lead - world class individual) continues to do a superb job tending to each detail and communicating same timely and in an understandable fashion.

Susan C.

We thoroughly enjoyed or experience. The pilot was very experienced and had a great personality as well. Equipment was in great shape. I have to admit, flying with Stratos taking care of the details is the only way to go! Thanks, Joel and the whole trip team.

Jeremy L.

Our crew on the ground and in the air were excellent to the point that I learned from them. We went in to a 30 knot crosswind and drove all the way down to the runway quickly, no drifting or swaying. The landing was flawless and we all felt very safe. The plane was clean and well maintained. The refreshments were perfect. The process around booking travel was easy and unobtrusive. Thanks!!!

Sue B.

MY agent did a great job. Due to the immediate nature of the flight, we didn't compare to others but he was very quick to respond.

Karen W.

Randy Schuette answered all of my questions and kept me up to date even with the early arrival of my flight which kept my trip on time.  The flight was smooth with a great landing by pilot Mariah Fever!

Thank you,

Karen W.

Daniel W.

Worked with Glenn and he really worked to find the right plane at the right time! Aircraft crew were professional and courteous. Two great cross country flights.

George L.

Great service!  Anne and I will contact you, probably in mid-January about our next trip to Florida. Thanks and have a good evening.

Chief Pilot

As always, the folks at Stratos Jet Charters did an outstanding job responding to a short-notice requirement for supplemental lift for our flight department. Their staff is always focused on the customer needs and preferences. Through their proven performance, they have become my "go-to" solution when the need arises.

Kyle B.

This service was unmatched and couldn’t have been better!

Rick H.

As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.

Ted S.

The Stratos team has always been highly professional, accommodating and easy to work with to plan and execute our trips. Additionally, their commitment to safety and utilizing experienced crew members puts us at ease to know every trip we book is not only enjoyable but very safe. Couldn't recommend them more!

Angie W.

I met Joel, years ago, when he first introduced me to Stratos Jet Charters during its start-up phase.  I was always very impressed on their marketing and honesty, as a broker.  Joel is very genuine and caring when it comes to his customers or the operators that he works with.  I know that Stratos Jets will not sacrifice safety for anything.  I know that he likes to treat everyone like they are part of the Stratos Jet family.  The trip planning process, from quote request to trip planning to  invoice, is seamless – they’ve thought of everything and continue to be ahead of the trend in our industry with the way they do things.  They think of everything!  In my opinion, Stratos Jet Charters set the bar for aircraft brokerage and I will always continue to look forward to working with them.

Anita E.

I do not know what more anyone could have done. The service was nothing short of amazing from everyone involved. The trip was for my ailing mother to attend my brothers wedding. If it had not been for all of you this would not have been possible, and for that we are truly greatful!

Eric Sanchez

Great experience as always!

Peter E.

Excellent service across the board. I will always fly with StratosJets, and will gladly recommend you to my friends.

Thomas W.

Stratos was great and we for sure will recommend our broker to our friends

Eric Sanchez

I love Kerry and the Stratos team. Easy to work with from top to bottom. Even on a Sunday!

James V.

From start to finish everything was perfect. Steve Stogner was awesome, professional, efficient, great follow up . Our pax’s said “ absolutely loved the experience, great pilots, beautiful aircraft “

John S.

All items of booking, plane flight, pilots and limo pick up were great Anthony was the best to deal with; lots of communication in every part of process. Will be returning with you in May. Would also recommend to friends and colleagues 

Susan C.

Everything was perfect. Kyle was extremely helpful. Answered all questions quickly and was very professional without a “hard sell” style. Everyone I dealt with was perfect. The flight itself was fast, quiet, comfortable. The plane was very clean, and well maintained. Both crew were helpful and pleasant. It is very likely that we will travel like this again and Stratos will be our provider. Thanks again. Susan

Lynda K.

Pilots were wonderful. Dave even brought food for us when he saw we hadn't ordered any catering on the return flight.

Angie Wessinger

The entire process was smooth with Stratos Jet and the communication from all team members was great!

Kenneth J.

Crews were amazing. Aircraft less so. Very outdated and need of refurbishing. Shoulder seat belt was missing from one of main seats.

David A.

I called my go to guy Anthony when another provider bailed the last second. He got me a plane ready to take off in two hours. Doesn't get any better than that!!

Kim Krum

As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.

Rick H.

As usual the trip from start to finish was handled professionally

Judy M.

Kerry absolutely gets an A+ in customer service. Very well run jet service company.

Gary C.

This was a last minute medical request. Joel, who I have worked with in the past took time away from his vacation to assist me with a fight that met my needs exactly. He’s friendly and professional and a credit to any organization!

Mike B.

the flight and service was great.

Katy W.

Would definitely recommend to friends! Joel went above and beyond to get us home after hurricane Irma came through Florida! Joel was in a lot of communication with us due to the high air traffic that day! Can't wait to go through Stratos jets again!

Tatiana S.

Joel got us a plane in less than 24 hours as we needed it for an emergency- thank you so much we are very grateful!