Pontiac Jet Charter
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Part of the Detroit Metropolitan area, Pontiac has recently seen a resurgence of late, with new businesses moving into the city and the revitalization of its cultural core. An exciting city, Pontiac's is known for its live music and theater as well as festivals and events.
Outdoor amenities are also plentiful with its location at the center of numerous freshwater lakes, including one of the largest man-made lakes in the country, Pontiac Lake.
Pontiac Jet Charter Information
Once a major hub of the early General Motors empire, Pontiac, Michigan remains an important destination for those traveling on business to the Detroit Metropolitan area. The county seat for Oakland County, the city is named after Chief Pontiac of the Ottawa Indian tribe, who led his people into battle with the British to fight against the French for control of what is now parts of Canada and the north and mid-eastern US. Although it has experienced economic turbulence over the past two decades due to the downturn in the automotive industry, Pontiac is now moving forward towards economic diversification. Companies such as Williams International and United Shore Financial Services have recently moved their headquarters into the city, while millions of dollars have been invested to renovate and refurbish the city’s historic buildings downtown.
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Pontiac
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What Our Clients Are Saying
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
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Sue B.
MY agent did a great job. Due to the immediate nature of the flight, we didn't compare to others but he was very quick to respond.
Laura C.
Good morning, Joel. I have been in the customer service business for 30 years as a realtor and previously customer service manager for a performing arts hall. I am very critical when it comes to customer service as so many companies who pride themselves being excellent fall short. I feel when it excels, it should be pointed out to their superior.
Falling short is certainly not the case with Kyle Jones and Leslie Jackson. This is my first experience with chartering a private plane. My 94 year old father and 92 year old mother are going to their favorite place in the world, the Beau Rivage hotel in Biloxi MS at Christmas time. A charter flight works so much better than the hassle of traveling commercial today.
Kyle was on top of everything for me and when I would send him a question via email the response was rapid fire. The same goes for Leslie. I don’t think it was more than 5 minutes before a response came back. Their friendliness, professionalism and knowledge is above par and you are extremely lucky to have them on the Stratos team.
My father insists he will be going again next year and I hope he is correct. I will contact Stratos for their traveling needs and hopefully work with both the wonderful Kyle and Leslie again.
Merry Christmas to you and your family and a happy New Year.
Laura
Robbie Nelson
Kyle and the entire Stratos team's coordination and communication is top notch and we look forward to working with you all again!
Eileen S.
We were very pleased with every aspect of our Stratos experience. Booking, follow-up, communication, and of course the flight itself.
David R.
Bob Koch
Nice, easy and prompt communication. Pleasure working with your team
Thomas W.
Stratos was great and we for sure will recommend our broker to our friends
Joe Stephenson
Always a pleasure to work with you all. Please let me know about the app you've developed. Thanks, Joel. Sincerely, Joe Stephenson Merlin One
Bruce M.
The flight itself was fine. Glenn was in communication with me frequently but shortly before my flight the Tail Number changed to a new plane and I was not given a new itinerary with the correct arrival point. We flew into Modern Aviation but I expected to be a Hawthorne Aviation. My ride was at the wrong location and I had to adjust that myself after landing. She was livid at the lack of notification on the change. It wasn't a pleasant ride home.
Terrance W
Would highly recommend EVERYONE ALIVE! Amazing service. Awesome team, from first call to post flight. Top flight!
Joe M.
It was all great. The only problem even though the rental car was right there waiting for us, it had a terrible stale cigarette odor which was most uncomfortable for our journey home. That's not your fault but I would never rent from Hertz again.
Sam Weisenburger
Great communication, easy to work with
Michael M.
Everything was great. Prompt and clear comms about flight / craft options. Kept us informed about key status. Nice account website and live-links for details. And, just friendly and pleasant people to work with. One big thing was that our original operator's plane cancelled due to mechanical the day before our departure. We know that happens sometimes and not Stratos' fault. What was great was how quickly the Stratos team got us viable alternatives. Within probably an hour we had an alternate operator confirmed. We were very pleased how well Stratos reacted. And, the replacement craft and crew were top-notch as well.
Terry G.
Katie was great on very short notice. Here is were the 5th star was lost: No on board bathroom and I was not told about it. I specifically asked about quality of safety and maintenance by operator and got incorrect information initially; although there was no apparent problem .
Dr. T
We can't speak highly enough of our experience with Stratus Jet Charters. From start to finish they were very professional, responsive and caring. We look forward to the opportunity of using Stratos Jet Charters for our next adventure.
Michelle M.
The service was absolutely 1st class... I was very satisfied and would recommend this company and agent to anyone.
Eric Sanchez
Good flight. Thanks for the trip.
John S.
Start to finish the team was very professional.
Dan C.
Thanks to Kerry for helping us get to where we need to be ! Very detail oriented company. Pilot's were very professional. See you next time!
Michael F.
Amazing customer service and overall experience from my first contact with Kimberly. Stratos truly delivers what they promise!
Frank B.
Excellent
Michael K.
Having used many charter companies before with mixed experiences, I can say with confidence that Stratos has the best service and highest level of professionalism of any of the charter services I have encountered. Most recently, we had an unfortunate last minute cancellation of a charter booked through another service, and Stratos came through at the last minute to find the right plane at the right price for us with under 24 hour notice. I cannot thank them enough for their professionalism as well as their willingness and ability to go above and beyond to find the right charter for us - even as a first time customer.
Liz T.
Professionalism and attention to detail come to mind when working with Stratos Jet Charters, Inc. From initial engagement to the jets to take off - they didn't miss a beat. My Employer is extremely concerned with privacy and professionalism and Stratos Jet Charters did not disappoint.
Brian S.
Everything from start to finish was great will definitely be utilizing Stratos again
Garrett E.
Daniel was the most efficient and communicative individual our firm has ever dealt with while in a crunch situation needing to get to Vegas immediately from Salt Lake. He went above and beyond to assess our needs and ensure our timeline was met. If we had a position on our sales team we would offer him a better offer then what you’re paying him and may in the future. Thanks Daniel. Hope to connect soon for our future trips. Garrett
Karl H.
Glenn was wonderful, the jet was clean and the crew was fantastic.
Matteo G.
As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!
Richard S.
This charter was a wonderful experience, from Will's handling of details at Stratos to a great piece of equipment and a top notch crew. I can't speak highly enough of Leo and Craig. I have spent a lot of time on mid-size aircraft, and this crew would rate at the very top of all I've met. Please extend our sincere thanks to Will, Leo, and Craig.
Viviana R.
The team was very happy with with the plane,crew and experience on Jan 17th. We are looking forward to working with Stratos Jets in the future.
Claus K.
Hi Steve and Joel and Sandy,
Wanted to say thank you for the quick refund. It’s nice to work with you. Very professional.
Bye and best regards to the U.S.,
Claus
Todd C.
Incredibly responsive, great service, sourced a great plane, would definitely recommend to friends.
Chip L.
Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.
Daniel S.
None, Ricky Gomulka takes care of everything, and I honestly like dealing only with him everytime I call. Very hard working and goes over and beyond for me.
Chris Hamblen
Zach and Leslie were very responsive and easy to work with.
Shaundra G.
Great experience overall. Communication is always great and solving any unforeseen issues has always been a breeze.
JENNIFER D.
Anthony was amazing! He was compassionate, detailed, attentive, proactive and so many other things that I could not begin to put into words for our complicated travel situation. The flight crew was amazing for the journey and ground crew and the ops crew saved my family. I can never put into words how much I appreciate Anthony and the Stratos Team. We will never think of using another charter company for any of our needs! Thank you so much!
Rick H.
As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.
Adam S.
We had another great trip with Stratos. Booking was very helpful and provided us with a beautiful aircraft. The pilots were great and flight attendant was wonderful. We thoroughly enjoyed the trip. Thank you!
Ray E.
I would recommend Stratos Jet to friends, we plan to try the service again soon.
Gabriela Aslan
Working together with Stratosjets felt like working with my own team - very friendly and coorperative employees - loyal and trustworthy team - thanks a lot!
Cole Fraber
Team was very efficient and communicated in a timely, professional manner. Made it a breeze to work with! Thanks!
Jennifer E.
It’s always a pleasure working with Stratos jets! Your team always seems to be on top of everything. Thanks again for another smooth trip.
Matteo G.
From pre-trip planning to updates via text message on your way to the airport, Stratos had us covered. We made our way from Emirates @ JFK and the FOB transfer was easy. Joel had already updated Julie (my assistant) before we landed that there were long delays out of JFK due to weather. The transfer to FBO was easy and they were expecting us. The plane was comfortable and modern and the crew could not have been kinder. Thank you guys as always for a great trip. Flight was great and the crew took us right past the storms and my one year old son slept the whole trip; a much needed reprieve for my wife and I.
Ricky Guagliardo
Good afternoon, I hope all is well! The experience has been quite pleasant when dealing with Stratos Jet Charters! We appreciate your business and constant support. I look forward to continuing that business once our jets are added to our fleet. Thank you!
Sage L.
Anthony is amazing. He goes above and beyond every time anyone in my family has booked a flight through Stratos. He makes sure all of our needs are met and walks us through every step. After flight is booked he checks on us every step of the way to our destination and back.
Tim S.
The experience was perfect throughout from initial contact through final payment. Our flight was a last minute family emergency and the folks at Stratos Jets made every effort to get me and my family home as quickly and safely as possible. I cannot thanks them enough for caring about our situation.
Luis F
No changes are needed, we were very pleased.
Gustavo Botura
You guys are great to work with!
Jeremy L.
Our crew on the ground and in the air were excellent to the point that I learned from them. We went in to a 30 knot crosswind and drove all the way down to the runway quickly, no drifting or swaying. The landing was flawless and we all felt very safe. The plane was clean and well maintained. The refreshments were perfect. The process around booking travel was easy and unobtrusive. Thanks!!!
Ray G.
Class act from beginning to end!