Private Jet Charter San Juan

Patricia G.

Joel was a delight to work with arranging our flight from IRMA. Very professional and accommodating. I would definitely use him and your company again and refer others to you. The flight was fantastic with very nice pilots, James Briggs and Thomas Sommers. We were not the typical passengers as my husband has Alzheimer's and is wheelchair bound. Thanks for everything!!!

Julieta I.

Bob Koch

Nice, easy and prompt communication. Pleasure working with your team

Kim T.

Ricky was wonderful to work with and answered all our many questions!

Sarah S.

I had an exceptional time with outstanding service and crew!

Curt C.

Other than the expected 12/26 ATC "hold" , we enjoyed another perfect flight!; great crew, great equipment and a most pleasant ride!!

Vicki B.

Ricky was awesome and everything went smoothly. I will certainly use your services again should a need arise. Thank you for everything!

Trevor B.

Pricing to be competitive with Marquis etc.

Bill M.

Would recommend. I gave them a 5 star rating.

Tim K.

Joel and his team did a great job as always!!

Al K.

Dear Joel  We had an excellent flight, start to finish! Glad you told me how good that choice would be. Pilot quite impressively; flew at 40,000 feet all the way, zero turbulence. Best plane I have charted.  Happy Thanksgiving to you and family, Al

Michael D.

Great experience all around. simon was great - awesome customer service mentality and communication throughout.

Ahmed A.

Stratos Jet Charters is always professional and easy to work with. I would highly recommend them. They care about their customers and work hard to keep you happy and comfortable the entire flight.

Jaime C.

Kyle was very nice and helpful, he made sure everything was in order and ready to go from beginning to end, really great costumer service. Aircraft was nice, well kept LearJet 40. Pilots Matthew and Jonathan were total sweethearts and very experienced, landing was beyond smooth. Only thing we weren’t so happy about was the fact that you could see some of the wear and tear of the years on the inside of the plane. Overall great experience!

Doug A.

lower cost flights :)

Lynda K.

Our original plane had maintenance issues and we were upgraded to the only plane available. It was such a beautiful ride, we upgraded for our return trip. Everyone at Stratos is professional, customer oriented and a pleasure to deal with. I will continue to use their service.

Jim Hensley

The passengers we flew had a great experience and were pleased with the flight. Jim Hensley American Jet Charter, Inc

Michael M.

Everything was great. Prompt and clear comms about flight / craft options. Kept us informed about key status. Nice account website and live-links for details. And, just friendly and pleasant people to work with. One big thing was that our original operator's plane cancelled due to mechanical the day before our departure. We know that happens sometimes and not Stratos' fault. What was great was how quickly the Stratos team got us viable alternatives. Within probably an hour we had an alternate operator confirmed. We were very pleased how well Stratos reacted. And, the replacement craft and crew were top-notch as well.

Mel R.

The lounge in Ft Lauderdale was very professional, comfortable, and accommodating. Pilot was a real gem who charmed my first time flyer guests who started out nervous but hugged him on the way out! Would not hesitate to recommend for charter needs.

William O.

Anthony quickly found a charter that met our destination and date requirements.

Malachi O’Neill

Very professional, very knowledgeable - truly care about their clients. Stratos is always very good to work with. When one of their requests come in we know we will be treated equitably, politely, and professionally, as the Operator. The Stratos team is always friendly and thorough. The Stratos Guests are always very good to our Flight Crews, which we appreciate very much. I would highly recommend Stratos Jet Charters. Malachi Mountain Aviation.

Keith G.

Excellent experience with booking, the flights, ground services, etc.

Avanidhar S.

Henry N.

WE were told to go to First Aviation Services terminal at Teterboro but our plane was at another terminal so we wasted over 45 minutes trying to find our aircraft and our agent was not at all helpful. In fact he told us someone was coming to pick us up and they never came and we had to find someone to help us get to the terminal our plane was located at. The agent asked us for our rental car info but when we landed in Naples the rental car was not at the terminal and we had to find a ride over to the other side of the air field to get our rental car. The flight was great but the handling of the pre and post flight were below normal and not what I am used to when I fly private.

Rose D.

It was excellent in every respect

Scott B.

Great

Bill P.

Simon and your team made our overall experience excellent. The total process start to end was well done.

Scott M.

Great experience on a nice small private jet.

Beverly B.

We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.

Charles D

With our family of 8 we we flew with speed and comfort from a blizzard ridden north to Florida. Commercial airports were still dealing with cancelled flights and major delays...we felt very fortunate.

Zac Steinberg

Great partnership and always a pleasure working with your team! We are all looking forward to many more.

Mary B.

All good. I would like info on best, fastest way to charter jet for my next trip to India. I'm not wealthy, & run a small business. My work is only to benefit impoverished people internationally. My website is www.lesindiennes.com. I must travel regularly to India yearly for my business. I wonder if your company alo cares about these people? Is it possible to use your services for this business travel? Can you advise me to a NY company that is more suitable to my needs. I answered your questionnaire. I look forward to your advice, & to learn how much your co. Is concerned with the plight of these people's? Best Mary

Jessica Kirby

As always, we enjoy working with you all. We all strive to accommodate the clients needs as best as possible, on our end and your end. Looking forward to many more trips with you all in the future.

Sarah B.

We truly value our relationship with Stratos Jets and appreciate their business. They are organized and communicate well making sure all of the trips we do together happen seamlessly. We look forward to a long lasting relationship, thank you again for selecting our team and aircraft for your clients!

Julie D.

This experienced exceeded my expectations in every way. The booking process, follow up, attention to detail, urgency and ease of communication were all excellent. The pilots were friendly, prepared, professional and prompt. The plane exactly as described and needed. I will definitely use this service again.

Grant B.

We had a great experience thanks to the help of stratos. I will use them again as they were professional and very timely.

Kim Krum

Thank you for making our jobs easier! Great passengers and your team is always a pleasure to work with! Kind regards, Kim Krum

Gary C.

I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.

Robert C.

Heather was an important part of my chose in Stratos.

Catie C.

All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.

Carolyn G.

I have already recommended Joel to two people and they are both using him!!! I gave Joel only two hours to find us a plane.For medical reasons, we had to go to Houston....In two hours, I had three options...he is wonderful!

Carol K.

Competitive pricing and unbelievable customer service, from inquiry to post flight. They make it happen and make it easy. I will not competitive shop again because I have found the best price and service with Stratos.

Marci Steenson

very pro active, quick to get information and respond to requests, fast wire payment. I wish ALL brokers were this good. Great job team. Joel, you have put together a great group. It was nice working with you, it's been a long time.

Sam Weisenburger

Great communication, easy to work with

Shirley M.

Apparently the air wasn't working properly and was an uncomfortable flight until we were in the air.

Andy S.

I have already recommended your firm to a friend and will continue to do so assuming, of course, my future travels with you remain consistent with my inaugural experience

Michael D.

Stratos arranged a private jet to Toronto for me last minute. Everything went well and the Challenger 300 was very nice. Thank you

Corey D.

Thank you for making this very easy for us!! I look forward to a long relationship with Stratos Jet Charter!!

Lisa K.

Glenn was fantastic! We had a tragic family emergency, needing to get from a town with no nonstop commercial flights to home immediately, and Stratos Jets and Glenn were able to get a plane ready within 3 hours. He was in touch throughout the entire process, and everything went seamlessly. Highly recommend!!

Bob W.

Outstanding service.  Appreciate all the aircraft options