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Pre-Flight Monitoring
Aircraft readiness and operator status are continuously monitored leading up to departure.
The FlightGuard™ Protection Advantage
When aircraft availability changes unexpectedly, the outcome should not depend on last-minute market conditions. FlightGuard™ puts a structured recovery system in place before departure, helping preserve continuity when the mission matters most.
Trusted by Private Travelers Since 2007
Mechanical Recovery, Built In
Protection That Activates Before You Notice.
When aircraft availability changes unexpectedly, the outcome should not depend on last-minute market conditions. FlightGuard™ puts a structured recovery system in place before departure, helping preserve continuity when the mission matters most.
Backed by Lloyd’s of London
Included by Default on Every Quote
Built for Mission Continuity
Prepared Before the Problem Happens
In private aviation, the most critical failures don’t happen in the air—they happen before departure, when an aircraft becomes unavailable and the mission is suddenly at risk.
Most charter providers react in that moment.
FlightGuard™ ensures the outcome is already managed.
FlightGuard™ is Stratos Jets’ proprietary mechanical recovery system — included on every charter quote (with the option to decline at booking) — designed to preserve mission continuity when the aircraft can’t complete the mission.
This is not an add-on or a generic insurance product. It is a built-in component of Risk-Managed Private Aviation™.
Backed by Lloyd’s of London
FlightGuard™ is underwritten by Certain Underwriters at Lloyd’s of London, delivering the credibility of one of the world’s most respected insurance markets.
Included by Default on Every Quote
FlightGuard™ is automatically included on every Stratos Jets charter quote. You may decline coverage at the time of booking if preferred.
Operators React. We Manage the Outcome.
The Problem Most Travelers Don’t See
What Happens When Your Aircraft Can’t Complete the Mission?
You’re scheduled to depart in a few hours. Then you get the call: your aircraft is unavailable due to a mechanical issue. In a typical charter, the consequences cascade quickly — and the response depends entirely on who you’re flying with.
Typical Operator Response
Reactive & constrained
- Focused on their own fleet or managed aircraft
- Reactive sourcing based on immediate availability
- Limited leverage across the broader market
- Decisions influenced by owner and fleet constraints
Stratos with FlightGuard™
Pre-planned & client-aligned
- Access to a fully vetted operator network
- Centralized recovery execution through Stratos FMS
- Independent client advocacy—not tied to a specific aircraft
- Continuity decisions driven by your mission—not market pressure
The FlightGuard™ System
A Recovery System Already in Place
FlightGuard™ puts a structured, Lloyd’s-backed recovery system in place before your flight ever departs. If your aircraft becomes unavailable due to a mechanical issue:
- A comparable replacement aircraft is sourced from our vetted network
- Recovery is executed through Stratos FMS — our centralized operating system that synchronizes operator availability, logistics, and timing in real time
- Your itinerary is preserved wherever operationally possible
- Recovery decisions are executed within a defined financial framework — so continuity is not dictated by last-minute market pricing
FlightGuard™ transforms an uncertain disruption into a controlled, managed outcome — ensuring continuity when the aircraft can’t complete the mission.
How FlightGuard™ Works
Six Steps, One Outcome
Every Stratos charter is monitored, protected, and ready to recover the moment a mechanical issue is detected.
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Disruption Detection
Mechanical issues are identified as early as possible — often before they become a client-facing problem.
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Immediate Activation
FlightGuard™ is automatically engaged — no action required from the client.
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Recovery Sourcing
A comparable aircraft is located through our vetted operator network for the best proximity match.
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Coordinated Execution
Logistics, communication, and timing are managed centrally through Stratos FMS in real time.
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Outcome Control
Recovery is executed within predefined financial parameters to maintain continuity without last-minute pricing exposure.
What FlightGuard™ Covers
Built-In Protection — Included by Default
Coverage parameters are clearly defined at the time of quoting, ensuring full transparency before departure.
Mission Continuity
Every flight, protected by design.
Mechanical Disruptions
AOG / technical fault events automatically covered the moment they are detected.
Replacement Aircraft Sourcing
Coordinated sourcing of a comparable replacement aircraft from our vetted national operator network.
$250,000
Defined Financial Framework
Recovery budget of the original trip cost plus an additional 50% — up to a maximum additional benefit of $250,000 to secure a comparable replacement aircraft.
Centralized Execution
Operational management, logistics, and timing coordinated centrally through Stratos FMS.
Client Accommodations
Select client accommodations during recovery, subject to defined sub-limits.
Outside FlightGuard™ Coverage
Weather-related delays or cancellations
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Air traffic control restrictions
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Force majeure events
Managed through separate Risk-Managed Private Aviation™ protocols.
FlightGuard™ vs. Traditional Charter Models
A Different Operating System
The mechanics behind a mechanical disruption look very different depending on who you fly with.
Scenario
Stratos Jets with FlightGuard™
Traditional Charter
Aircraft Availability
Immediate: Coordinated recovery protocols are automatically engaged via Stratos FMS.
Reactive: Search begins only after the mechanical is confirmed.
Replacement Sourcing
Network-Wide: Access to a fully vetted national operator network for the best proximity match.
Limited: Often restricted to the original operator’s own fleet or immediate partners.
Financial Recovery Budget
Protected: Budget of 100% of the original cost plus an additional 50% buffer (up to $250k).
Market-Driven: Client pays 100% of the price difference for a replacement aircraft.
Mission Continuity
Structured: Most recoveries are fully covered within the 150% framework — ensuring the trip proceeds.
Uncertain: Depends on the client’s willingness to pay last-minute “AOG” market premiums.
Operational Oversight
Centralized: HQ-managed execution ensures all logistics and timing are synchronized in real time.
Fragmented: Communication often breaks down between broker, operator, and client.
Why This Matters
Without a Recovery System, the Market Controls the Outcome
Most private jet charters do not include structured recovery planning. If your aircraft becomes unavailable:
- Your options are dictated by last-minute availability
- Pricing is driven by immediate market conditions
- Delays and cancellations become more likely
Without a recovery system in place, your mission is exposed. FlightGuard™ changes that — by planning for disruption before it occurs, it ensures continuity is prioritized, decisions are controlled (not reactive), and outcomes are managed (not left to chance).
Customer Stories
Disruption, Resolved
Three recent missions. Three mechanical disruptions. Three recoveries — each absorbed within the FlightGuard™ financial framework.
Hawker400XP → 80 0XP
Hawker 400XP Mechanical Disruption — Mission Successfully Recovered
— Jim C.
On the morning of departure, the originally booked Hawker 400XP experienced a maintenance issue and became unavailable. FlightGuard™ was already in place and activated automatically. Within the defined recovery framework, a larger Hawker 800XP was sourced and secured from our vetted network. FlightGuard™ covered the full $13,000 cost difference, so the clients experienced only a minor delay and received a complimentary upgrade.
- Larger aircraft secured with minimal disruption
- $13,000 additional cost fully covered
- Minor schedule delay only
- Mission continuity maintained without last-minute pricing exposure
The Hawker 400XP we had originally booked had a maintenance issue on the morning of departure. Anthony was able to quickly find and secure a larger Hawker 800XP that would have cost $13,000 more. FlightGuard covered the costs and Stratos had us on our way with minimal delay. Well done Anthony and Team at Stratos Jets. — Jim C.
Challenger 350 → 650
Challenger 350 Executive Disruption — Mission Successfully Recovered
— Cindy S.
An executive team heading to a critical board meeting learned their booked Challenger 350 was grounded due to a mechanical issue. FlightGuard™ activated immediately through our pre-defined recovery system. A comparable Challenger 650 was sourced and secured within the defined financial parameters. FlightGuard™ covered the entire $9,500 difference, allowing the team to depart on time with an upgrade and no extra coordination required from the assistant.
- Comparable larger aircraft secured without added stress
- $9,500 extra cost fully covered
- Original departure schedule preserved
- Mission-critical travel protected
As the executive assistant managing travel for our principal and leadership team, I was already stressed about the tight timeline when the mechanical issue hit. FlightGuard took care of everything behind the scenes. They found a larger Challenger 650, covered the $9,500 difference completely, and kept us on schedule. I didn’t have to scramble or make frantic calls while my boss was in meetings. Stratos delivered exactly what they promise. — Cindy S.
Falcon 2000 → Gulfstream G450
Falcon 2000 Christmas Getaway to Anguilla — Mission Successfully Recovered
— Nicole C.
Two nights before departure, Stratos contacted the family to inform them that the Falcon 2000 they had booked months earlier for their Christmas holiday in Anguilla had a mechanical issue. FlightGuard™ activated and delivered an immediate resolution. A larger Gulfstream G450 was sourced and secured within the established financial framework. Even with peak Christmas demand, FlightGuard™ covered the full $28,000 cost difference. The family departed exactly on schedule with zero stress and were pleasantly surprised by the upgraded aircraft, complete with a dedicated cabin attendant and complimentary catering.
- Larger Gulfstream G450 secured with zero delay
- $28,000 additional cost fully absorbed — protecting the early-booked rate
- Exact original schedule maintained
- Family Christmas holiday preserved with enhanced comfort
We booked our family Christmas trip to Anguilla months in advance on a Falcon 2000 to lock in better rates. Two nights before departure, Stratos called to let us know the aircraft had a mechanical issue. Before we could even worry, they told us FlightGuard had already secured a beautiful Gulfstream G450, covered the entire $28,000 difference, and we would be departing right on time with a cabin attendant and complimentary catering. It turned a potential problem into a nice upgrade. Our family holiday was perfect — thank you Stratos for protecting our trip and keeping everything stress-free. — Nicole C.
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Part of a Larger System
One Layer of Risk-Managed Private Aviation™
FlightGuard™ operates within a broader system designed to reduce risk and improve outcomes across every stage of flight:
- Higher Charter Safety Standards (ARGUS Certified Broker framework)
- Mission-Specific Aircraft Matching
- Continuous Monitoring (Stratos FMS)
- FlightGuard™ Mechanical Recovery System
- $50 Million Supplemental Liability Coverage
- Independent Client Advocacy
Together, these systems:
- Reduce the likelihood of disruption
- Control outcomes when conditions change
- Deliver more consistent mission execution
Underwriting & Credibility
Backed by Lloyd’s of London
FlightGuard™ is underwritten by Certain Underwriters at Lloyd’s of London through Falcon MGA — providing the credibility of one of the world’s most established insurance markets. Coverage parameters are clearly defined at the time of quoting, ensuring full transparency before departure.
The System Behind Every Flight
Risk-Managed Private Aviation™ is not a single feature — it is a coordinated system of standards, technology, and protections designed to deliver safer, more reliable, and more responsible private jet travel.
Explore each component:
Charter Safety Standards
Higher-than-regulatory operator, aircraft, and crew standards actively enforced on every flight.
FlightGuard™ Mechanical Recovery
Built-in financial protection and coordinated recovery that controls replacement aircraft costs if the original becomes mechanically unavailable.
Aviation Insurance & Supplemental Coverage
Comprehensive protection, including a $50 million supplemental liability policy on every flight—beyond the operator's coverage.
Stratos FMS™ Technology Platform
Centralized operating system providing real-time oversight, standardized sourcing, and coordinated execution across every mission—delivered through the Flight Deck™ client experience.
Sustainability Initiatives
Carbon offset programs and mission-specific aircraft sourcing designed to reduce environmental impact without compromising performance.
ARGUS Certified Broker Standard
Independent third-party validation of our safety, operational, and compliance standards.
We provide independent client advocacy with access to a vetted operator network, ensuring decisions are made in your best interest —not the operator’s.
Learn More: Why Use a Charter Broker
Common Questions
Frequently Asked Questions about FlightGuard™
FlightGuard™ is a built-in mechanical recovery system included on every Stratos Jets charter that protects your trip if the aircraft cannot complete the mission.
FlightGuard™ activates automatically. A comparable replacement aircraft is sourced and secured, and your trip continues without being exposed to last-minute market pricing.
FlightGuard™ provides a defined recovery budget (original trip cost + up to 50%) to cover the cost difference — so you are not responsible for unexpected increases.
A mechanical disruption — often referred to as Aircraft on Ground (AOG) — occurs when an aircraft cannot safely operate due to a technical issue.
It is more than insurance. FlightGuard™ is a coordinated recovery system with a financial framework, backed by Lloyd’s of London — not a standalone insurance policy.
