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Stratos Charter Jets Reviews
Find out what customers of Stratos Jets have been saying about our charter flight service. If you’ve had a great experience chartering a private jet with Stratos, we would love to share your personal testimony and review with everyone!
Excellent
Overall rating ( 4.9 ) Based on 756 reviews from our trusted Jet Charter reviews
Our Review Policy
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
Gustavo Botura
02/21/2022
Great!
Always great to work with you guys!
Sean Cavanagh
02/21/2022
Overall Positive Experience
Great platform, all trip information was readily accessible. Thank you for working with us on this one and keeping the itineraries flexible. No significant feedback otherwise, we look forward to the opportunity to assist with future operations!
Zac Steinberg
02/21/2022
Great partnership and always a pleasure working with your team!
Great partnership and always a pleasure working with your team! We are all looking forward to many more.
Scott M.
02/03/2022
Quick Trip To Mammoth
Great experience on a nice small private jet.
Bobbi Dent
01/28/2022
Easy to work with from an operators standpoint
Always a pleasure to work with the friendly staff. The communication is concise and timely. Looking forward to future bookings!
Daniel W.
01/20/2022
Terrific Service
Worked with Glenn and he really worked to find the right plane at the right time! Aircraft crew were professional and courteous. Two great cross country flights.
Robert B.
01/10/2022
great trip pilots were very courtious and professional, everything on time, great trip!
Glenn made booking effortless, pilots made it a great flight and yes, I would recomend to a friend.
Dennis R.
01/09/2022
Very helpful and Glenn was very open about any possible hiccups in the process.
My daughter was the passenger and she enjoyed her experience. This trip was vital to make it possible to go to her residence in Germany.
Rich P.
01/01/2022
Flight went well and crew was very nice. Plane was very old.
All was just fine
Deb Higgins
01/01/2022
Communication when relaying delays or service interruptions
Hi! All was well except for when we are relaying delays, service issue etc several different people will respond at the company with different questions or concerns. Having one, main point of contact for each trip would be helpful so we don't get calls or emails from several different people within the company. Besides that we love you guys and the booking process is always easy. Deb
Curt C.
01/01/2022
Principal
Other than the expected 12/26 ATC "hold" , we enjoyed another perfect flight!; great crew, great equipment and a most pleasant ride!!
Bryan W.
01/01/2022
Great customer service from start to finish!
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
Lynda K.
01/01/2022
Awesome customer service
Our original plane had maintenance issues and we were upgraded to the only plane available. It was such a beautiful ride, we upgraded for our return trip. Everyone at Stratos is professional, customer oriented and a pleasure to deal with. I will continue to use their service.
Dan F.
01/01/2022
Great
Great customer service!
Curt C.
12/21/2021
Moat Pleasant & Stress Free!!
As always, every aspect of the trip from booking to deplaning could not have been more enjoyable and efficient!!
Chris Hamblen
12/21/2021
Easy transaction. A+++ ebayer.
Zach and Leslie were very responsive and easy to work with.
Marc G.
12/21/2021
Plane was great - organization a disaster
Never left a review in our life but for the amount of money spent - really left a sour taste in our mouth. Complete lack of organization with plane in wrong FBO for departure, $1,000 rental car at wrong airport on arrival, just not nearly the level of service expected when spending over $10K for an hour and half hop -
Brian C.
12/21/2021
Trip to Santa Barbara
We had a large family gathering in Santa Barbara to which Frank with Stratos was able to arrange the flight. The plane and pilots were fantastic as was the service leading up to and throughout. I would recommend them to anyone that needs private travel arrangements.
Carol C.
12/21/2021
All went well
We had a great flight. I greatly appreciated Zach calling to let me know the address of the gate had changed. I did get an email with the update but it didn't show up in my inbox til I was driving to the airport. We had a great flight with no issues. The crew were very helpful when and if we had any questions.
Bill M.
12/21/2021
A Relaxing way to travel
Stratos service is professional, prompt, proactive and easy to do business with. Any questions or concerns they get on it right away ( ie itinerary changes) and very accommodating. I recommend them to all my friends, and when I travel Stratos is my first call.
