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Stratos Charter Jets Reviews
Find out what customers of Stratos Jets have been saying about our charter flight service. If you’ve had a great experience chartering a private jet with Stratos, we would love to share your personal testimony and review with everyone!
Excellent
Overall rating ( 4.88 ) Based on 644 reviews from our trusted Jet Charter reviews
Our Review Policy
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
Duane I.
10/28/2020
Organization and performance were very good.
Experience with Stratos was fine. Flight crew was both professional and personable. Aircraft was in top shape.
Craig S.
10/28/2020
Very good
Every thing was smoothly handled from booking to the flight
Marty S.
10/20/2020
Did not get what l ordered from your caterer
Yes
Richard B.
10/19/2020
Stan W.
10/11/2020
Simon did a great Job arranging our flight and we had an excellent flight
Everything went well , the plane and it’s crew were excellent. A very favorable experience
Charles C.
10/10/2020
Great service!
Glenn like usual is great to work with and is always on top of it.
Curt C.
10/09/2020
Great Equipment & Pilots who could not have been more professional and courteous! On time all the way!!
All aspects pf the trip were easy and very worthwhile!!
Roberto Berrios
10/07/2020
Booking process was seamless.
Just wanted to say that the way you guys relay information is perfect. I've never seen it from any other broker
John D.
09/24/2020
Part 2: Anthony Angelini
Great rep!
John D.
09/24/2020
Terrific!
From the moment we arrived at your facility where one employee came to greet us and take our luggage to the friendliness of the pilots and their updates during the flight to the thank you by the pilots after arrival, Stratos was wonderful. The one item that I realize is out of your control is the Signature waiting area at EYW. When we left, there was a family of 5 without masks. Masks are required. When we returned, the same experience, a group of 2 couples without masks were laughing and not maintaining social distancing.
Gary G.
09/22/2020
Stratos in Orlando is always accommodating and quick to respond.
Joel Thomas is knowledgeable and attentive. We always feel that we are getting the attention we need. The charters he has put together for us have been exactly how we wanted them to be. We have no hesitation in giving him our highest rating.
Jaime C.
09/17/2020
VNY-YVR for work
Kyle was very nice and helpful, he made sure everything was in order and ready to go from beginning to end, really great costumer service. Aircraft was nice, well kept LearJet 40. Pilots Matthew and Jonathan were total sweethearts and very experienced, landing was beyond smooth. Only thing we weren’t so happy about was the fact that you could see some of the wear and tear of the years on the inside of the plane. Overall great experience!
Jim H.
09/17/2020
Smooth and easy
Smooth and easy
Grant B.
09/09/2020
Service
We had a great experience thanks to the help of stratos. I will use them again as they were professional and very timely.
John DeTurris
09/04/2020
Summary of Trip 23102
Hey Joel, First of all, thank you very much for sending this trip our way. We really appreciate your business, especially in these strange times. Both your sales team and trip management team were very responsive and quickly gave us all the info we needed. That ultimately helped us provide the best trip for your passengers. Thanks again, hope to talk soon.
Leonid S.
09/02/2020
Well done Stratos
Perfect experience.
David A.
09/01/2020
Great Experience
In every aspect of my travel experience my trip was perfect. My exchanges with Anthony we're great, the planes we're beautiful and on time
Dan M.
08/31/2020
Enjoyed working with the team
Our trip experiences some changes due to weather, which was professionally handled by the team. The trip destination was changed to an alternate airport. Anthony was responsive and helpful. I had a chance to see how Stratos handles things when the plan doesn’t work perfectly, and the team provided exceptional service.
Alan G.
08/31/2020
First cabin experience with STRATOS
Beginning to end it was a first tier experience. Great value, great front end service and follow through, trip support, rental cars ready on the apron, super helpful staff. A genuinely wonderful experience.
Luis R.
08/31/2020
Amazing
Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.
