Stratos Charter Jets Reviews

Find out what customers of Stratos Jets have been saying about our charter flight service. If you’ve had a great experience chartering a private jet with Stratos, we would love to share your personal testimony and review with everyone!

Stratos Jet Charters, Inc.

Excellent

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Overall rating ( 4.88 ) Based on 644 reviews from our trusted Jet Charter reviews

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594
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33
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Our Review Policy

Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.

Overall rating (4.88 out of 5) Based on 644 reviews from our trusted Jet Charter reviews
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Flying with Stratos is the closest you'll get to owning your own plane...

DEPARTURE DATE 8/18/2020

It was a treat to fly private again. Everyone at Stratos and Flying Labz were a joy! If I need to fly private again Stratos is the only company I'd reach out to.

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Doesn't get any better

Let me just add K___ and my thanks for a perfect flight.  Great crew, great plane and and wonderful flight. Doesn't get any better.

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Couldn't have been better!

Anthony, couldn't have been better. Elegant and effortless.  Delightful crew and immaculate plane.  Thanks for helping us with this and I am sure you will hear from us in the future. 

All the best,

Steve

starstarstarstarstar 5 1 5

Highly recommend!

 
Glenn is great to work with and very professional.
Sincerely, C. D. C.
 
 

starstarstarstarstar 5 1 5

A most extraordinary flight.

We felt safe, comfortable and the flight arrived ahead of schedule.

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Thank you!

I wanted to thank you for making the arrangements for my trip up north on 7/29/20 & the return flight yesterday with Tyler et all to Orlando. Everyone was very polite, timely, and helpful and we felt completely safe & comfortable traveling with Stratos Jet Charters.

Wishing you well & grateful for a wonderful alternative for traveling.

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I look forward to using Stratos Jet in the future

Randy Schuette answered all of my questions and kept me up to date even with the early arrival of my flight which kept my trip on time.  The flight was smooth with a great landing by pilot Mariah Fever!

Thank you,

Karen W.

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All the Stratos Jet team members were professional and good to work with

OPERATOR

The passengers we flew had a great experience and were pleased with the flight. Jim Hensley American Jet Charter, Inc

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Competitive quote and excellent service

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Booking process was seamless.

All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.

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Absolutely Amazing

Steve made sure we had everything we needed. The travel arrangements were made easily and were efficient. 3 friends and myself had our first experience with flying private with Stratos. The food provided was delicious, the limo and transportation was perfect, and the entire experience was well worth the money. A special thank you to Pilot Dan! He was very helpful and made sure we were comfortable. Definitely a memorable experience. Stratos is my go to place when flying private from this point forward.

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Great working with your team

OPERATOR

Nice, easy and prompt communication. Pleasure working with your team

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Great Trip and every detail covered- Wonderful Job Stratos!

DEPARTURE DATE 6/20/2020

Joel & His team are incredible! After many charters with Stratos they continue to impress. Joel personally met us at the aircraft, a beautiful Challenger, and ensured everything was perfect. The crew and plane were perfect and it was a perfect way to end our vacation. His crew always keeps our family's concerns first & foremost. Thank you again Stratos!

starstarstarstarstar 5 1 5

Excellent flight

DEPARTURE DATE 1/1/1970

Excellent service from the first point of contact to disembarking from the flight. Kyle was amazing to deal with in the booking phase and the execution of the flight was flawless. Great pilots, equipment, handling, all on time. Highly recommended.

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5 star service from booking right through to taking the flight.

DEPARTURE DATE 6/11/2020

Anthony was terrific, good clear quote information, helpful options and overall a very pleasant experience.

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Fast easy professional

DEPARTURE DATE 6/11/2020

I will recommend Stratos and will give them Randy name/number, he was very professional, on the ball in all aspects!!!!! I had contacted 4 other companies - Randy was the best, that is why we went with Stratos .

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Valued partnership

OPERATOR

Thank you for using Business Jet Access, we appreciate your business and it was a pleasure working with the Stratos team. Information was provided in a timely manner and communication was clear. Thanks again and we look forward to future trips.

starstarstarstarstar 5 1 5

The entire experience was much better than expected! Anthony was fantastic and took care of everything.

DEPARTURE DATE 6/3/2020

I will definitely use Stratos Jets again and will recommend the company without hesitation. It has been several years since I have chartered a jet and this process was very easy and friendly.

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Good flight

DEPARTURE DATE 6/2/2020

My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.

 

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Dear Peter, 
 
Thank you for taking time to provide feedback regarding your recent flight on N860TX.  After receiving your review, I investigated the matter to learn a bit more about what was going on.  
 
During the pre-flight check, the crew discovered a maintenance issue that, while minor, needed to be resolved prior to your departure.   Unfortunately, resulting in a delay in your schedule.  We understand that the value of private aviation is oriented around your schedule and privacy, but we can not prioritize that over safety.  In the case of the delay, it is a result of the crews concern for safety of flight.  Regardless, our team values your feedback and have shared it with the air carrier as well.  
 
We look forward to working with you again on your next trip and will seek to ensure a smoother travel experience.
 
All my best,


Joel A. Thomas 

President and CEO 

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