Ann Arbor, Michigan Jet Charters

Ahmed A.

Stratos Jets provided excellent customer service! One of the most reliable private jet charters. Glenn was incredibly helpful and professional he made the booking process very easy and kept me updated with trip details daily. Highly recommend Stratos Jet Charters.

Jim K.

Glenn and team were responsive and kept me apprised of the status of our flight, despite dynamic weather. Pilots were experienced and jet was on time and flight was smooth.

Carmen Sadek

Working with Stratos Jet has been a great experience. Even with making last minute accommodations for the client, the complete process was effortless with great communication from Stratros Jet! We will be looking forward to our next flight together.

Tom C.

Let me just add K___ and my thanks for a perfect flight.  Great crew, great plane and and wonderful flight. Doesn't get any better.

Jay S.

Appreciate Glenn's attention to detail and follow up. He is great to work with.

Karen W.

Randy Schuette answered all of my questions and kept me up to date even with the early arrival of my flight which kept my trip on time.  The flight was smooth with a great landing by pilot Mariah Fever!

Thank you,

Karen W.

Megan G.

Anthony is great to work with and always extremely responsive which is key when we have an AOG and need a charter quickly!

Karen B.

Our experience was magnificent. Everyone at Stratos was on point and helpful with any and all questions we had for our trip. Glenn Walters was exceptional attentive. Your services are highly recommended.

Michelle M.

The service was absolutely 1st class... I was very satisfied and would recommend this company and agent to anyone.

Matteo G.

Carol K.

Loved everything about our flight, thanks to the unbelievable service from Kerry and Sarah.  We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else. Kerry is a super rock star of customer service. Wow!

Michael M.

So easy to work with. Terrific communications.

Julie D.

This experienced exceeded my expectations in every way. The booking process, follow up, attention to detail, urgency and ease of communication were all excellent. The pilots were friendly, prepared, professional and prompt. The plane exactly as described and needed. I will definitely use this service again.

Joe Stephenson

Always a pleasure to work with you all. Please let me know about the app you've developed. Thanks, Joel. Sincerely, Joe Stephenson Merlin One

Steve R.

I was pleased with the way Heather assisted me. She followed-up throughout the process and during the flight.

Ivan J.

Great communication, everything on time and accurate, highly recommended

Rob O.

Yuri was wonderful!

Rick H.

As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.

Richard R.

None that I can think of.  Great flight

Nathalie R.

We needed to book a same-day plane for employees and tools to provide urgent assistance to a customer. Zach was effective, proactive and cooperative in providing a solution, precise information and updates. Would recommend Stratos Jet anytime! Thank you!

Chip L.

Yes

Julie T.

I've had 3 round trips with Stratos and except for a little fog on one leg everything was always great! The pilots were all awesome! StratosJets is a very dedicated company to make sure everything is safe and sound.

Cathy L.

Would definitely recommend Statos Jets. Always know Kerry Hill is doing her best for us.

Matteo G.

As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!

Kim L.

Our VP's had a wonderful trip and great experience. Your staff is professional, welcoming, easy to work with and I look forward to working with them again. Thank you!

Anita E.

I do not know what more anyone could have done. The service was nothing short of amazing from everyone involved. The trip was for my ailing mother to attend my brothers wedding. If it had not been for all of you this would not have been possible, and for that we are truly greatful!

Rich C.

The crew of Citation very good Cordial and effective Trip punctual all good Thanks

Tom C.

Anthony made the booking easy and kept us fully informed. Flight itself was definitely 5 start. Good plane, good crew, good weather. What more can one ask?

Judith P.

Everything was first class even though we not only left one of our bags on the plane but lost a wallet on the return trip (not on the plane), Matt Machokas was very helpful in assisting us in helping to resolve our problems. All pilots were great. Matt also arranged a flight for us because of a date issue I made with the return flight. He assisted in finding another plane to be sent so that we did not have to wait another day.

Joel M.

Yes. Good. Good. Yes

Sherri D.

This was probably the 3rd flight that the weather conditions were disregarded and I was told the flight was safe and would be comfortable. While we did land safely, the known turbulence was so intense I left my seat at one point, was thrown from side to side (no vomit bags around) and I was needing to do every breathing technique known to keep myself calm and not hyperventilate. While the crew and all people involved are extremely professional, disregarding weather reports with a strong wind advisory is irresponsible not only for safety but for the customers comfort. I learned upon landing that other flights in that same airport had cancelled so why would mine fly even with the concern I expressed. Will the company lose money to reschedule? I will find it difficult to trust them in the future on any flight with weather advisories.

Mary B.

All good. I would like info on best, fastest way to charter jet for my next trip to India. I'm not wealthy, & run a small business. My work is only to benefit impoverished people internationally. My website is www.lesindiennes.com. I must travel regularly to India yearly for my business. I wonder if your company alo cares about these people? Is it possible to use your services for this business travel? Can you advise me to a NY company that is more suitable to my needs. I answered your questionnaire. I look forward to your advice, & to learn how much your co. Is concerned with the plight of these people's? Best Mary

Tim K.

HI Heather, I just wanted to let you know that the trip was fabulous. Everyone was especially excited about the trip to and from Florida on the jet. The pilots were very friendly and professional. We will definitely be using your service again. The G200 was the perfect aircraft for us also. Thank you again for your help in arranging such perfect transportation.

Angie W.

I met Joel, years ago, when he first introduced me to Stratos Jet Charters during its start-up phase.  I was always very impressed on their marketing and honesty, as a broker.  Joel is very genuine and caring when it comes to his customers or the operators that he works with.  I know that Stratos Jets will not sacrifice safety for anything.  I know that he likes to treat everyone like they are part of the Stratos Jet family.  The trip planning process, from quote request to trip planning to  invoice, is seamless – they’ve thought of everything and continue to be ahead of the trend in our industry with the way they do things.  They think of everything!  In my opinion, Stratos Jet Charters set the bar for aircraft brokerage and I will always continue to look forward to working with them.

Kelly Ferrese

It is always a pleasure working with the Stratos Jets team. Communication is always prompt and neatly organized. Thank you for your business. We look forward to our next trip together.

Robert A.

Yes, Excellent, Excellent, Yes

Jason Bercan

Its always a pleasure working with Stratos Jets. I work with Joel and Kerry a majority of the time and my experiences have been great. The communication is clear and we work through every scenario available to provide the right aircraft for each mission. I look forward to continued growth of our relationship together.

Trevor B.

Pricing to be competitive with Marquis etc.

Frances M.

Kyle Jones was terrific about answering all of my questions PROMPTLY. Stratos gave us the best price and was best about getting all info to us. I wrote to Kyle many times as I was extremely nervous about flying. He was always reassuring. Pilots were friendly and professional. Transport people wore masks and gloves and were kind. Plane was very clean and when I asked for more disinfectant wipes, I got them without being made to feel I was being too cautious. Take-off and landing were a pleasure as was the flight. The thunderstorm was scary but that was out of the pilots control

Leonid S.

Perfect experience.

Myra B.

Every aspect was professional, courteous, and reliable.

Craig O.

We are very happy with Stratos and will contact again when we return to our summer home next May. The fuel stop in Charleston was not scheduled but we understand that depends on the winds. Burlington Vermont to Fort Myers Florida is near the range list of a 400XP

Dan C.

couldn't get better than this, amazingly efficient and helpful

Shalana Pohlman

As always, you guys set a great example for what working with a broker should be like. :)

Curt C.

All aspects pf the trip were easy and very worthwhile!!

Steve H.

Other than car rental issue it was great.

Susan D.

Simon makes everything easy. He gets back to you immediately and efficiently!! The plane was gorgeous. All in all a perfect experience.

William B.

The level of service provided by Stratos is very high. Glenn and team continue to listen and understand our needs and organize excellent service. The latest provider was the best so far. Thank you team.

MG.

Another great experience with Joel & his team. From rental car arrangements to being ready for three small children Stratos handled everything. The equipment was beautiful and the crews were very kind! I never can say enough praise for Stratos!

Alfredo Olivares

It was great working with Joel he was involved from beginning to end in every aspect of the trip.  We look forward to many trips together. Thank you.