Lompoc, California Jet Charters

Rick H.

Easy to book with a lot of options regarding the type of aircraft needed

Tom K.

Excellent service from end to end. Booking the charter was top level service, and that extended all the way to landing and departure from the terminal.

Angie M.

Garrett is fantastic to work with. He is kind, responsive and you can tell he really cares about his customers. I worked with a different company on our way to our destination because Garrett could not find a plane. The agent at that company did not compare favorably to Garrett. I would highly recommend Garrett.

Tim K.

Everything about our experience was great. The quoting process was painless - several options were presented. Once the decisions were made there was great follow up from Rachel and her colleagues to handle every administrative matter with our trip. Everything went as planned and we were very happy. I would highly recommend considering Stratos for your next charter.

Martha K

First time flying on a private plane. Knowing the exact layout inside & manner of boarding. Originally inquired about a Lear jet 35 & then confirmed a citation ll. Not a problem for me & my husband but for the 102 year old traveling with us was difficult to board as initial step into plane was 18 inches & the crew had to find a step stool. Steps were little and required several people to board & inboard her. The crew of Lance & Meagan were exemplary & would fly with them anytime

Jim M.

The full experience was seamless and efficient. Our requests were handled immediately and to our full satisfaction. The administration, equipment and crew were all top notch.

Rich C.

The crew of Citation very good Cordial and effective Trip punctual all good Thanks

Rio L.

As usual, Anthony made the entire experience wonderful. He was expeditious in finding options for our trip and maintained continuous communication. The flight and support he provided were excellent.

Thomas W.

Stratos was great and we for sure will recommend our broker to our friends

Rich P.

Everything went very smoothly and we were pleased with everything on the trip.

Brandi P.

Always a pleasure working with Stratos Jets. Never have had a bad experience.

Charles D.

For our far flung family, Stratos has been a consistently dependable, and cost conscious alternative to fractional and no-minimum jet programs. For us, safety is number one and cost is number two... Stratos has excelled in both areas. Their response to requests is always prompt and personal.  It is a pleasure working with Stratos.

Gary C.

This was a last minute medical request. Joel, who I have worked with in the past took time away from his vacation to assist me with a fight that met my needs exactly. He’s friendly and professional and a credit to any organization!

Mike B.

the flight and service was great.

James M.

yes!

Robert C.

Heather was an important part of my chose in Stratos.

Peter E.

You can not improve on perfect !!

David R.

Liz T.

Professionalism and attention to detail come to mind when working with Stratos Jet Charters, Inc. From initial engagement to the jets to take off - they didn't miss a beat. My Employer is extremely concerned with privacy and professionalism and Stratos Jet Charters did not disappoint.

Catie C.

All members of the team communicated extremely well. I worked with Steve to get my flight booked and he checked in with helpful texts and updates along the way. Highly recommend.

Samuel J.

Excellent

Bill P.

Stratus extremely professional company.

Kim Krum

Thank you for making our jobs easier! Great passengers and your team is always a pleasure to work with! Kind regards, Kim Krum

William O.

Anthony quickly found a charter that met our destination and date requirements.

Dr J.

Dr and Mrs. J <redacted> were delighted with the recent trip, thank you!

Harry W.

Everything was great with the trip; it was a bit rushed on my part and Danny was a rockstar! He gave me many options and honest and frank feedback and advice. He made me feel like I was the only client he had and was incredibly responsive to all my questions and concerns. Stress-free and relaxing is the best way to summarize my experience. I will always use Stratos and Danny!! thank you to all the team as well!

Deborah C.

Everybody was great. The plane could use a bit of a face lift, but since we were transporting eight animals, it was okay. I would definitely recommend Stratos to anyone who asks.

Sybil D.

Glenn, who assisted every step of the way was professional and kind as he answered the many questions I had as this was our first experience traveling in this way. The communication was clear and any expectations we had were exceeded. The pilot was very personable and made the experience enjoyable from the time we arrived at the FBO until we landed. Thank you.

Tatiana S.

Joel got us a plane in less than 24 hours as we needed it for an emergency- thank you so much we are very grateful!

Karen W.

Randy was so helpful during my scheduling of this trip and kept me informed. I will recommend Randy to all of our associates. Thank you for your service

Cathy L.

Always there to take care of any problem that arise. Professional quality cost effective service

Paul G.

Always excellent customer service and flights!

Rick H.

As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.

Amy P.

Anthony is the best. It's always hectic trying to get the details right and he stays on top of it so I don't have to!

Jaime D.

Plane was not clean. One pilot claimed to have a mask but never wore it, despite being told to. My booking with Stratos was clear and should have been obvious even if I hadn’t specifically asked for a clean plane and a masked crew. My wife and I neither ate (to not remove our masks) nor used the bathroom ( the unmasked pilot had to use the bathroom shortly after departure). By far our most uncomfortable air travel made worse by the fact that it was private.

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Thank you for bringing this to our attention.  I appreciate the feedback and opportunity for me to address this with the air carrier. I have contacted them and shared your experience with them.  Your health and safety is of the utmost importance to us.  While operating in this COVID-19 environment brings new challenges; sharing your experience, has allowed Stratos to identify opportunities to improve the customer experience by implementing several pro-active steps as well as additional QA requirements on the day of flight.  We sincerely appreciate our relationship with you and your willingness to help us get better every day! 

Soar Higher - Joel A. Thomas / CEO

Emily and Adam S.

Once again: Joel, Sarah and Sandra delivered a seamless experience as well as the pilots and ground crew. There was 5 feet of snow in Steamboat Springs after a blizzard (Hayden Airport) and we took off perfectly and had a very smooth flight despite weather. The jet was beautiful and the awesome pilots tolerated our golden retriever trying to take over the navigation of the plane and two cats meowing. Stratos arranged for transportation home and the driver was so pleasant. Super happy again and will continue to only use them. Thank you again!

Jessica Bullard

As a charter operator, it is hard at times to work with Broker companies to get all of the information we need quick and efficiently back and forth to each other. We had no issues at all in this case when working with Stratos Jets. The team got everything we needed to us in a timely manner and we were able to make the transaction very smooth. I hope your clients enjoyed their flight! Our pilots said they seemed pleased upon arrival. Looking forward to working with you all again!

Ron M.

Keep up the good work

Taylor Morell

One of the more detail oriented, organized brokers and brokerages to work with. Didn't matter who I coordinated with, between broker and trip support personnel, they treated us with respect and professionalism each and every single time. Looking forward to welcoming your clients on board again soon!

Trevor B.

Pricing to be competitive with Marquis etc.

Heather C.

My client was very pleased with the ease of this transaction. Kyle Jones was a pleasure to work with, very respondent and always professional. I hope to broker more charter clients to you in the future. Thank you again!

Matteo G.

As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!

George B.

Would recommend Stratosjets to all of our friends, was a truly awesome experience!

Jack Lambert

You guys are great! Keep em coming

Kim L.

Our VP's had a wonderful trip and great experience. Your staff is professional, welcoming, easy to work with and I look forward to working with them again. Thank you!

James V.

From start to finish everything was perfect. Steve Stogner was awesome, professional, efficient, great follow up . Our pax’s said “ absolutely loved the experience, great pilots, beautiful aircraft “

Bobbi Dent

Always a pleasure doing business with STRATOS, you make it a seamless booking from start to finish! Very professional! Thanks for your business.

Rose D.

It was excellent in every respect

Al K.

Dear Joel  We had an excellent flight, start to finish! Glad you told me how good that choice would be. Pilot quite impressively; flew at 40,000 feet all the way, zero turbulence. Best plane I have charted.  Happy Thanksgiving to you and family, Al

Phil W.

My wife received treatment for cancer in Tijuana. It wasn’t possible to bring her home on a commercial flight. I reached to several charter services and Kyle at Stratos was so helpful. He immediately responded to my request and answered all my questions. He stayed engaged with us through the entire trip. The next time I need to charter a plane I will only make call. Stratos!! Great experience!!! Phil