The Ins and Outs of Aircraft Insurance

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“One thing is true about insurance: It’s better to have it and not need it, than the other way around.”

– Joel Thomas, President & CEO, Stratos Jet Charters Inc.

When it comes to owning and operating a jet, having the proper aircraft insurance in place is one of the most important responsibilities you can undertake. It’s not a matter of should you or shouldn’t you, it’s more a matter of coverage, provider, and rates.

To better provide our clients with the information they need to make informed buying decisions, we’ve created an aircraft insurance guide to help clarify the types available and how they’re used.

Aircraft Hull & Liability Insurance

For aircraft owners and operators, there are many different variations and options available through an aircraft hull & liability insurance policy. Some owners prefer to purchase hull insurance only while others opt for additional liability insurance as well. Beyond those two basic forms, the options are extensive and can be a bit overwhelming to those new to the industry. To help educate our clients, our goal is to provide as much information as possible.

For a more detailed explanation of hull and liability insurance, please visit the Aircraft Liability Insurance page.

Our Carriers’ Minimum Coverage & Our Own Additional Policy

For clients booking charters, we’ve created our own in-house Air Carrier Due Diligence Program. With this program, each and every air carrier we work with is pre-screened before being hired for a mission. One of the requirements we screen for is that each private aircraft carrier must carry liability insurance at a minimum of $25 million for turboprop charters and $50 million for jets. However, many of the operators we work with greatly exceed these minimums.

In addition to these requirements, we’ve also invested in our own $10 million non-owned liability policy. We maintain this policy to give our clients peace of mind when booking a charter flight with us.

However, some charter clients feel more comfortable with additional coverage, and we’re happy to facilitate that. For more detailed information, please review the Non-owned Aircraft Liability page.

Fixed-base Operators Need Insurance Too

When it comes to aviation insurance, it’s not just aircraft that require liability insurance. Fixed-base operators (FBOs) require a general liability policy too. A proper policy can protect against a third party claim related to property damage or bodily harm.

Working with a reputable insurance broker can provide a policy that offers the appropriate coverage, such as:

  • Premise Liability – Insures the premises against ordinary hazards
  • Hangarkeeper’s Liability – Protects airports from claims related to aircraft damaged while in the care and custody of an airport
  • Products and Completed Operations Liability – Intended to protect the airport from incidents arising from negligent work, and/or faulty products
  • Personal and Advertising Injury Liability – This option can avoid penalties pertaining to “personal injury,” like false arrest, slander, privacy violiations, etc.
  • Contractual Liability – Protects against issues that can arise due to contract disputes

When seeking FBO-related insurance coverage, it’s important to work with a reputable insurance broker that can help you take the necessary steps to safeguard your assets and make sure they’re properly cared for.

Stratos’ Commitment to Honest Advice and Fair Pricing

Aircraft insurance plans are complex and have many different variables, and it can be really challenging to put a policy in place that meets all your needs without consulting an industry expert. That’s why Stratos Jet Charters has decided to partner with an insurance broker that specializes in aviation insurance. We want to lend our expertise and knowledge to our clients to help them make informed buying decisions. Our transparent and informative approach in everything we do is what makes us proud to stand out as a leader in the private aviation industry.

Need a pricing estimate for your private jet charter?

Check out our pricing tool to see the estimated cost of chartering a private jet on any route you wish to travel. See the pricing among different aircraft categories for both domestic and international flights.

What Our Clients Are Saying

We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.

Rick H. - Review from our trusted JET CHARTER REVIEWS

Excellent

Stratos Jet Charters Overall rating (4.88 out of 5) Based on 654 reviews from our trusted Jet Charter reviews

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Overall rating (4.88 out of 5) Based on 654 reviews from our trusted Jet Charter reviews
5 1 5 12/26/2018

Not sure I could have asked for more. Joel was responsive and delivered exactly what I needed. The two pilots were incredibly accommodating and made the trip very smooth. Thank you Joel

5 1 5 10/20/2020

Yes

5 1 5 01/20/2019

Yes

5 1 5 10/24/2023

Danny was great to work with. Answered all my questions and made sure the process was smooth and experience was great.

5 1 5 10/14/2021

I couldn't be happier with level of service provided to me by Frank and his team! Everything was so easy and just a click away. I really appreciated Franks attentiveness to my trips. Stratos Jet will definitely have my business in the future. Thank you Frank & team, you are awesome!!!

5 1 5 12/08/2016

The only glitch was the catering from New Orleans to Las Vegas. I don't know how you could correct the issue, but we didn't receive exactly what we ordered -- plus, they did not provide us with utensils, plates and napkins.

5 1 5 11/01/2021

The experience from start to finish was excellent. I would highly recommend Stratos.

5 1 5 07/24/2017

The Stratos Jet Charter team provides a seamless & top notch experience from beginning to end. They are a forward thinking company that puts the customer first and never disappoints with any trip or itinerary. I recently booked a short flight from Orlando to Boca Raton on a Falcon 2000EX and could not have been happier with the service and attention to detail that was provided for my wife, myself and the rest of our companions. Would absolutely recommend to anyone!

5 1 5 01/12/2014

MY agent did a great job. Due to the immediate nature of the flight, we didn't compare to others but he was very quick to respond.

5 1 5 03/01/2018

Joel was great to arrange a flight for us last minute. He kept me updated through the process/flights. We would love to work with Stratos again.

5 1 5 03/31/2019

Glenn,
The trips, one to Iowa & the other back to Dulles, went great. 
Everyone did great jobs & made me & my 94 year old Mom feel comfortable & taken care of. 
Glenn & Rachel were especially helpful. 
I would use your service again and will let Glenn know about my next trip. 
Thanks to you, Glenn, Rachel and the very nice/competent pilots.  Ground staff were great too. 
Thank you.

5 1 5 01/20/2022

Worked with Glenn and he really worked to find the right plane at the right time! Aircraft crew were professional and courteous. Two great cross country flights.

5 1 5 10/31/2020

No complaints. Thank you for your help. Art

5 1 5 10/23/2017

Would highly recommend EVERYONE ALIVE! Amazing service. Awesome team, from first call to post flight. Top flight!

5 1 5 02/02/2017

I have dealt with Stratos Jet for the past 10 years Always great response and outstanding service Highly recommend them for any charter service you may need

5 1 5 03/22/2023

Excellent service on very short notice! Since I was stranded at the Orlando Airport, Anthony got me out of bind of trying to get back home with impending work commitments. Good aircraft and crew....very smooth ride from Orlando to Jackson, MS. Stratos did a great job!

5 1 5 06/23/2022

Glen and his team took care of all of our needs, from the flight to the car that picked us up at our destination. Nothing could have been more convenient and top rate!

5 1 5 07/28/2021

Randy was great. He helped with every aspect of the trip including time changes and catering. Both crews we had were great as well. Explaining, loading and unloading baggage, considerate and very polite. I would definitely use your service again.

5 1 5 12/03/2019

Hey Wanted to let you know that your pilots were so thoughtful and attentive to my daughters needs yesterday.  They removed all unnecessary obstacles for her.  Thank you so much

5 1 5 05/23/2021

Would recommend Stratosjets to all of our friends, was a truly awesome experience!

5 1 5 09/02/2012

Everyone involved was courteous and helpful in getting a last minute emergency trip arranged. However, the premise for using your services was to be GUARANTEED ARRIVAL by a SPECIFIC TIME. Neither the departure nor arrival was anywhere close to what was promised. Hence, our reasons for hiring Stratos to take us became unnecessary and a wasted expense

5 1 5 11/03/2016

Peace of mind!!! My family and I just completed our first charter on a private jet with Stratos. My wife and I have been on a few of our friend’s charters before and I fly regularly on my company's aircraft but this was the first charter of our own. Stratos and specifically Joel Thomas made my wife and I feel that we were in great hands throughout the planning, selection and ultimately flight process. Family loved it!!! Great experience.

5 1 5 09/21/2013

It's all good !

5 1 5 10/28/2020

Experience with Stratos was fine. Flight crew was both professional and personable. Aircraft was in top shape.

5 1 5 06/15/2023

As usual, Anthony made the entire experience wonderful. He was expeditious in finding options for our trip and maintained continuous communication. The flight and support he provided were excellent.

5 1 5 05/04/2023

Excellent

5 1 5 03/23/2020

Glenn was excellent to work with. I spoke with several charter companies before choosing Stratos. Glenn is the reason I chose Stratos Jet to bring my elderly parents home during the initial break of the COVID-19. He was professional, knowledgeable and on top of every detail. This was our first experience with a charter flight and Glenn explained the entire process from start to finish which helped me keep my anxiety in check. My parents flew from Florida to Ohio without any issues. They said the aircraft crew were professional and confident and made them feel safe. The plane was basic, cabin was small so it was a little challenging for older people with limited mobility. My parents are short, 5'4 and 5'1 and both had to duck down to get on and off the plane and while inside the cabin. That being said, we were given the option of a more luxurious cabin but chose not to spend the extra money. Stratos took care of getting my elderly parents home quickly, safely and allowed us to minimize the risks of commercial flying at this time.

5 1 5 02/13/2017

Stratos takes the complicated process of private air charter and makes it simple. They have helped me through the process and Joel even turned down my offer for purchasing a Pre-paid Jet card because he advised that it would not be a good fit for my home airport and family lifestyle. I shortly became a client after that because that experience was indicative of the company's overall honesty and great ethos. We have Chartered with Joel on multiple occasions and always get the the 3Gs of private air travel - Great Safety, Great Plane & Great Price. Stratos is a great company and they put your safety 1st and make the process easy. You can text or call them at anytime and their response time is amazing. You truly feel special. Flying on chartered planes is something we really value and keep very personal and discrete. Joel assists us in keeping the experience special and within our schedule and budget. I recommend Stratos to friends who have jet cards, fractional ownership and 1st timers alike. If you are considering charter, the 1st call to make is to Stratos. They never pressure you and value the relationship. I can not say enough about this team - A great experience!

5 1 5 05/03/2017

The low approach over Newport was terrific....CAD even stopped talking. Have a nice w/e....David

5 1 5 06/18/2020

I will recommend Stratos and will give them Randy name/number, he was very professional, on the ball in all aspects!!!!! I had contacted 4 other companies - Randy was the best, that is why we went with Stratos .

5 1 5 07/09/2018

Very Professional! Top notch aircraft and crew. Will certainly be using Stratos in the future!!

5 1 5 12/20/2019

Enjoyed flight; booking easy; would gladly recommend Stratos

5 1 5 08/05/2012

Toilet paper, Pillows and blankets

5 1 5 06/15/2020

Thank you for using Business Jet Access, we appreciate your business and it was a pleasure working with the Stratos team. Information was provided in a timely manner and communication was clear. Thanks again and we look forward to future trips.

5 1 5 12/19/2023

I called my go to guy Anthony when another provider bailed the last second. He got me a plane ready to take off in two hours. Doesn't get any better than that!!

5 1 5 07/25/2013

Passenger stated that the "jet interior was shoddy and showed that the jet wasn't well taken care of." Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same. 

5 1 5 10/14/2015

Excellent service and the crew was very professional.

5 1 5 12/22/2016

Ricky takes care of everything, and I honestly like dealing only with him every time I call. Very hard working and goes over and beyond for me.

5 1 5 06/18/2020

Anthony was terrific, good clear quote information, helpful options and overall a very pleasant experience.

5 1 5 06/12/2017

Joel and the team at Stratos Jet Charters were great. Even on short notice, Joel was able to charter a plane for me in California and made sure that it was a smooth process the whole trip. He was readily available when I had several last minute changes to the itinerary. Highly recommend.

5 1 5 05/12/2016

Flight was for an elderly person and the tail number was provided a long time before the flight and I made sure the person flying had all the info written down by someone who could hear and got everything correct. Flyer had that until day before when tail number changed. I had to find someone who could hear me well and right down the correct info for the person traveling so he got it straight in his head and for driver.

5 1 5 04/13/2022

Our company attempted for 2 days to secure a private jet for our business trip out of Tucson, AZ to Ban Nuys, CA. Then I contacted Stratos Jet. Within hours Stratos Jet accomplished what all the other private jet charters failed to do. We will now always start with Stratos Jets before wasting time with their competitors. Stratos Jet went ABOVE & BEYOND in their customer service & professionalism. And that 1st class treatment of service continued thru all phases of our business trip from start to return.

5 1 5 01/20/2014

I do not know what more anyone could have done. The service was nothing short of amazing from everyone involved. The trip was for my ailing mother to attend my brothers wedding. If it had not been for all of you this would not have been possible, and for that we are truly greatful!

5 1 5 03/22/2020

Stratos responded to our request for a flight to leave Anguilla before the flights in and out were stopped. We called Thursday night for a flight on Friday (borders closed at midnight Friday). Response was great ! All aspects ...the agent (Glen) kept in constant contact making sure of all the details with constant updates. The pilots ...Brian and Richard were great...real pros and very friendly. Made sure our flight was comfortable and safe.

5 1 5 12/27/2016

We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.

5 1 5 06/15/2017

The company I represent was in a crisis situation where we needed to get halfway across the country within a matter of hours. The only available commercial flight was sold out and nothing would get us there in time. After doing some research, I found Stratos Jet Charters and called Joel at around 7 in the morning. He answered right away and were at the airport two hours later. Because it was a high stress situation in a short amount of time, I called Joel and his team countless times in a two hour window; they remained extremely professional and kind. Plus, Joel was able to get us an extremely competitive price, especially considering the short notice. I highly recommend using Stratos Jet Charters and know I will definitely use them again.

5 1 5 06/11/2018

KERRY HILL WENT ABOVE AND BEYOND TO HELP ME WITH THIS TRIP FOR MR. SOLLBERGER. SHE IS PATIENT AND KNOWLEDGABLE AND WAS MORE THAN HAPPY TO HELP SEE THAT MR <REDACTED> ARRIVED SAFELY ON THE GROUND AND AT HIS HOTEL . I CANNOT SAY ENOUGH ABOUT KERRY'S EXCELLENCE. THE FLIGHT AND CREW WERE EXCELLENT AS WELL.

5 1 5 05/20/2021

Yes, Excellent, Excellent, Yes

5 1 5 06/04/2020

I will definitely use Stratos Jets again and will recommend the company without hesitation. It has been several years since I have chartered a jet and this process was very easy and friendly.

5 1 5 05/21/2020

As always, the booking went well, the trip was on time, the crew great: another perfect flight. Thanks.

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To find further information on The Ins and Outs of Aircraft Insurance please contact our agent at 888-593-9066 or write to us here.


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