The Ins and Outs of Aircraft Insurance

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“One thing is true about insurance: It’s better to have it and not need it, than the other way around.”

– Joel Thomas, President & CEO, Stratos Jet Charters Inc.

When it comes to owning and operating a jet, having the proper aircraft insurance in place is one of the most important responsibilities you can undertake. It’s not a matter of should you or shouldn’t you, it’s more a matter of coverage, provider, and rates.

To better provide our clients with the information they need to make informed buying decisions, we’ve created an aircraft insurance guide to help clarify the types available and how they’re used.

Aircraft Hull & Liability Insurance

For aircraft owners and operators, there are many different variations and options available through an aircraft hull & liability insurance policy. Some owners prefer to purchase hull insurance only while others opt for additional liability insurance as well. Beyond those two basic forms, the options are extensive and can be a bit overwhelming to those new to the industry. To help educate our clients, our goal is to provide as much information as possible.

For a more detailed explanation of hull and liability insurance, please visit the Aircraft Liability Insurance page.

Our Carriers’ Minimum Coverage & Our Own Additional Policy

For clients booking charters, we’ve created our own in-house Air Carrier Due Diligence Program. With this program, each and every air carrier we work with is pre-screened before being hired for a mission. One of the requirements we screen for is that each private aircraft carrier must carry liability insurance at a minimum of $25 million for turboprop charters and $50 million for jets. However, many of the operators we work with greatly exceed these minimums.

In addition to these requirements, we’ve also invested in our own $10 million non-owned liability policy. We maintain this policy to give our clients peace of mind when booking a charter flight with us.

However, some charter clients feel more comfortable with additional coverage, and we’re happy to facilitate that. For more detailed information, please review the Non-owned Aircraft Liability page.

Fixed-base Operators Need Insurance Too

When it comes to aviation insurance, it’s not just aircraft that require liability insurance. Fixed-base operators (FBOs) require a general liability policy too. A proper policy can protect against a third party claim related to property damage or bodily harm.

Working with a reputable insurance broker can provide a policy that offers the appropriate coverage, such as:

  • Premise Liability – Insures the premises against ordinary hazards
  • Hangarkeeper’s Liability – Protects airports from claims related to aircraft damaged while in the care and custody of an airport
  • Products and Completed Operations Liability – Intended to protect the airport from incidents arising from negligent work, and/or faulty products
  • Personal and Advertising Injury Liability – This option can avoid penalties pertaining to “personal injury,” like false arrest, slander, privacy violiations, etc.
  • Contractual Liability – Protects against issues that can arise due to contract disputes

When seeking FBO-related insurance coverage, it’s important to work with a reputable insurance broker that can help you take the necessary steps to safeguard your assets and make sure they’re properly cared for.

Stratos’ Commitment to Honest Advice and Fair Pricing

Aircraft insurance plans are complex and have many different variables, and it can be really challenging to put a policy in place that meets all your needs without consulting an industry expert. That’s why Stratos Jet Charters has decided to partner with an insurance broker that specializes in aviation insurance. We want to lend our expertise and knowledge to our clients to help them make informed buying decisions. Our transparent and informative approach in everything we do is what makes us proud to stand out as a leader in the private aviation industry.

Need a pricing estimate for your private jet charter?

Check out our pricing tool to see the estimated cost of chartering a private jet on any route you wish to travel. See the pricing among different aircraft categories for both domestic and international flights.

What Our Clients Are Saying

We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.

Rick H. - Review from our trusted JET CHARTER REVIEWS

Excellent

Stratos Jet Charters Overall rating (4.88 out of 5) Based on 634 reviews from our trusted Jet Charter reviews

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Overall rating (4.88 out of 5) Based on 634 reviews from our trusted Jet Charter reviews
5 1 5 08/07/2015

Mr. <name removed for confidentiality> is extremely upset and disappointed with Stratos Jets as the plane had mechanical problems on take off which delayed the trip by 5 hours. It was his wife's birthday and the entire family had a full day of sightseeing arranged which had to be cancelled. The trip was very costly and he feels he is due back some compensation. Thank you, Etta G.

5 1 5 09/12/2013

awesome

5 1 5 07/07/2014

Keep up the good work

5 1 5 11/26/2016

Our VP's had a wonderful trip and great experience. Your staff is professional, welcoming, easy to work with and I look forward to working with them again. Thank you!

5 1 5 12/21/2021

Yes, as always, you are right there on top of everything. you actually do "your job", and we always hope that we do our job to your liking.

5 1 5 07/15/2018

Always a pleasure to do business with Stratos Jets. Smooth process from booking to completion. A great organization.

5 1 5 06/22/2017

Always a pleasure to work with the Stratos Jet crew. You all have great communication with us which makes our life as an operator easier. Great job from Kerry, Sarah, and Trip Support as always.

5 1 5 03/21/2023

Glenn, who assisted every step of the way was professional and kind as he answered the many questions I had as this was our first experience traveling in this way. The communication was clear and any expectations we had were exceeded. The pilot was very personable and made the experience enjoyable from the time we arrived at the FBO until we landed. Thank you.

5 1 5 10/28/2019

Stratos Jet Charters is always professional and easy to work with. I would highly recommend them. They care about their customers and work hard to keep you happy and comfortable the entire flight.

5 1 5 05/05/2018

Joel was extraordinary in helping me with options when a connecting flight was cancelled and I had to scramble to get to my destination on time. He was available late into the evening to help me and ultimately I made my appointment.

5 1 5 11/03/2016

Great charter flight with Stratos. They went the extra effort to ensure we had a comfortable jet with the highest safety standard.

5 1 5 10/31/2020

No complaints. Thank you for your help. Art

5 1 5 10/10/2013

None, excellent service

5 1 5 04/15/2020

yes!

5 1 5 12/21/2021

We had a large family gathering in Santa Barbara to which Frank with Stratos was able to arrange the flight. The plane and pilots were fantastic as was the service leading up to and throughout. I would recommend them to anyone that needs private travel arrangements.

5 1 5 07/03/2019

Good experience, although your emails sometimes look more as a marketing email than an itinerary revision. Still getting used to the sales force platform, but if I may give you guys a feed back, try to avoid too many colors and pictures on the email as they sometimes look like marketing/sales email then important information about the trip. That's my 2 cents.

5 1 5 01/28/2022

Always a pleasure to work with the friendly staff. The communication is concise and timely. Looking forward to future bookings!

5 1 5 07/31/2023

Daniel is professional and engaged throughout the entire trip. From booking to wheels down.

5 1 5 02/02/2017

I have dealt with Stratos Jet for the past 10 years Always great response and outstanding service Highly recommend them for any charter service you may need

5 1 5 08/20/2017

Joel was all over booking our Jet and catering to our every need. He was easy to reach at all times and made arrangements that you would normally have to ask for, just as part of his routine business. He runs Stratos with elite service and I will be a life long customer!

5 1 5 09/13/2013

None that I can think of. Very Satisfied.

5 1 5 10/14/2021

You guys are great to work with!

5 1 5 05/21/2018

Hi All -
I want to give you a stellar report on the plane, crew and service.  The pilots were attentive, friendly, familiar with the aircraft and enthusiastic.
The plane was in good shape, although the back right front facing seat has a little problem locking.  That was not a big deal, and it was the only squawk we could find.
The food service was also excellent.
The price could not be beat.  Kelley and I are looking at dates to do it again if we can get the same price.  I feel the value exceeded the cost.
Thank you all for what you all contributed to this being as fantastic as it was.  I appreciate the concerns that you voiced to me prior to the charter, but am happy to report that the company seems to be running smoothly with reliable aircraft.  I am a picky man, and was thoroughly satisfied and happy about everything involved.
Thank you again, and we look forward to working with you in the future.

5 1 5 11/03/2016

Great experience with Stratos Jet Charters! Superior knowledge and outstanding customer service! Went above and beyond to make sure our flight was perfect. Highly recommended for anything from a short turboprop trip, to a transcontinental flight.

5 1 5 05/23/2021

10 out of 10 every time!

5 1 5 08/07/2017

My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.

5 1 5 03/20/2021

We only ever book with Stratos-- Joel and his team are so professional and helpful, even with last-minute travel needs. They are the best!

5 1 5 07/22/2021

As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.

5 1 5 06/02/2021

Joel got us a plane in less than 24 hours as we needed it for an emergency- thank you so much we are very grateful!

5 1 5 01/24/2018

Once again: Joel, Sarah and Sandra delivered a seamless experience as well as the pilots and ground crew. There was 5 feet of snow in Steamboat Springs after a blizzard (Hayden Airport) and we took off perfectly and had a very smooth flight despite weather. The jet was beautiful and the awesome pilots tolerated our golden retriever trying to take over the navigation of the plane and two cats meowing. Stratos arranged for transportation home and the driver was so pleasant. Super happy again and will continue to only use them. Thank you again!

5 1 5 06/18/2020

I will recommend Stratos and will give them Randy name/number, he was very professional, on the ball in all aspects!!!!! I had contacted 4 other companies - Randy was the best, that is why we went with Stratos .

5 1 5 12/21/2021

Stratos service is professional, prompt, proactive and easy to do business with. Any questions or concerns they get on it right away ( ie itinerary changes) and very accommodating. I recommend them to all my friends, and when I travel Stratos is my first call.

5 1 5 06/15/2023

Stratos is always a pleasure to work with! Only comment is sometimes the way you send emails is something the manage. Seems like we get a bunch of separate emails for the same trip. Could be the system! Not a biggie. Thank you for allowing us the opportunity to assist you!

5 1 5 07/03/2022

Looking forward to our next booking with you! Professionalism at its finest!

5 1 5 05/18/2020

It's so easy to book and Anthony is amazing. No hiccups and always informative.

5 1 5 10/14/2019

Stratos Jets has always been a great company to work with, very friendly staff.

5 1 5 05/21/2020

As always, the booking went well, the trip was on time, the crew great: another perfect flight. Thanks.

5 1 5 05/31/2020

Kyle Jones was terrific about answering all of my questions PROMPTLY. Stratos gave us the best price and was best about getting all info to us. I wrote to Kyle many times as I was extremely nervous about flying. He was always reassuring. Pilots were friendly and professional. Transport people wore masks and gloves and were kind. Plane was very clean and when I asked for more disinfectant wipes, I got them without being made to feel I was being too cautious. Take-off and landing were a pleasure as was the flight. The thunderstorm was scary but that was out of the pilots control

5 1 5 07/03/2019

Always great teamwork

5 1 5 05/03/2017

The low approach over Newport was terrific....CAD even stopped talking. Have a nice w/e....David

5 1 5 02/20/2013

I really don't have a basis for comparison since this was my first experience with a charter but I was extremely pleased with the service.

5 1 5 02/02/2017

As a part 135 operator, I have been doing business with Stratos Jets since it was founded by Joel Thomas in 2006. Since the first trip I could tell they were a different type of Jet brokerage. Joel and his team of aviation advisors have always conducted themselves with the highest of standards and partnered with platinum operators like us to give their customers a luxurious private jet experience. Thank you for a decade of partnership and excellence. Thank you for your friendship! Rich Brennan VP of Sales

5 1 5 06/23/2017

We have used Stratos for the past two years to handle our travel plans and enjoy the ease and attention to detail our trips have been handled with.

5 1 5 09/04/2023

Once again the whole experience was great. I was informed every step of the way. There were concerns from a big storm that was coming in. The Stratos team went above and beyond to make sure everything went as smoothly as possible and got me home safe. Anthony Angelini is the best.

5 1 5 01/01/2022

From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.

5 1 5 04/05/2017

The service was absolutely 1st class... I was very satisfied and would recommend this company and agent to anyone.

5 1 5 11/21/2018

HI Heather, I just wanted to let you know that the trip was fabulous. Everyone was especially excited about the trip to and from Florida on the jet. The pilots were very friendly and professional. We will definitely be using your service again. The G200 was the perfect aircraft for us also. Thank you again for your help in arranging such perfect transportation.

5 1 5 12/17/2018

With only a 15 hour window from my 1st request to Joel to wheels up, Stratos provided me with a great plane, rate and service. I texted from overseas and within 30 minutes had a quotations. With 2 hours Joel and his team came back with even better rates and we locked in the Flight! I am always amazed at the service and how they track every detail of the flight and my progress. Even though I am in a second tier city I get amazing flight options with Joel and his team. The equipment was a light jet with brand new soft goods and fantastic pilots. Everyone was super friendly and when you book through Stratos you are treated as an Aircraft owner. Thank you again guys! MAG Pittsburgh, PA

5 1 5 07/09/2018

Very Professional! Top notch aircraft and crew. Will certainly be using Stratos in the future!!

5 1 5 09/19/2018

My boss recently travelled to Europe for the entire month of August. During that time his jet had mechanical issues and could no longer fly where he wanted. He had about 12 flights left in his trip around Europe and Stratos Jet Charters, especially Heather Latch, saved our lives. They were able to accommodate 90% of the trips he wanted at the time he wanted. She really was a life saver for myself and my boss. I will definitely use Stratos Jets again and work with Heather any day of the week! They are magnificent!!

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To find further information on The Ins and Outs of Aircraft Insurance please contact our agent at 888-593-9066 or write to us here.


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