The Ins and Outs of Aircraft Insurance

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“One thing is true about insurance: It’s better to have it and not need it, than the other way around.”

– Joel Thomas, President & CEO, Stratos Jet Charters Inc.

When it comes to owning and operating a jet, having the proper aircraft insurance in place is one of the most important responsibilities you can undertake. It’s not a matter of should you or shouldn’t you, it’s more a matter of coverage, provider, and rates.

To better provide our clients with the information they need to make informed buying decisions, we’ve created an aircraft insurance guide to help clarify the types available and how they’re used.

Aircraft Hull & Liability Insurance

For aircraft owners and operators, there are many different variations and options available through an aircraft hull & liability insurance policy. Some owners prefer to purchase hull insurance only while others opt for additional liability insurance as well. Beyond those two basic forms, the options are extensive and can be a bit overwhelming to those new to the industry. To help educate our clients, our goal is to provide as much information as possible.

For a more detailed explanation of hull and liability insurance, please visit the Aircraft Liability Insurance page.

Our Carriers’ Minimum Coverage & Our Own Additional Policy

For clients booking charters, we’ve created our own in-house Air Carrier Due Diligence Program. With this program, each and every air carrier we work with is pre-screened before being hired for a mission. One of the requirements we screen for is that each private aircraft carrier must carry liability insurance at a minimum of $25 million for turboprop charters and $50 million for jets. However, many of the operators we work with greatly exceed these minimums.

In addition to these requirements, we’ve also invested in our own $10 million non-owned liability policy. We maintain this policy to give our clients peace of mind when booking a charter flight with us.

However, some charter clients feel more comfortable with additional coverage, and we’re happy to facilitate that. For more detailed information, please review the Non-owned Aircraft Liability page.

Fixed-base Operators Need Insurance Too

When it comes to aviation insurance, it’s not just aircraft that require liability insurance. Fixed-base operators (FBOs) require a general liability policy too. A proper policy can protect against a third party claim related to property damage or bodily harm.

Working with a reputable insurance broker can provide a policy that offers the appropriate coverage, such as:

  • Premise Liability – Insures the premises against ordinary hazards
  • Hangarkeeper’s Liability – Protects airports from claims related to aircraft damaged while in the care and custody of an airport
  • Products and Completed Operations Liability – Intended to protect the airport from incidents arising from negligent work, and/or faulty products
  • Personal and Advertising Injury Liability – This option can avoid penalties pertaining to “personal injury,” like false arrest, slander, privacy violiations, etc.
  • Contractual Liability – Protects against issues that can arise due to contract disputes

When seeking FBO-related insurance coverage, it’s important to work with a reputable insurance broker that can help you take the necessary steps to safeguard your assets and make sure they’re properly cared for.

Stratos’ Commitment to Honest Advice and Fair Pricing

Aircraft insurance plans are complex and have many different variables, and it can be really challenging to put a policy in place that meets all your needs without consulting an industry expert. That’s why Stratos Jet Charters has decided to partner with an insurance broker that specializes in aviation insurance. We want to lend our expertise and knowledge to our clients to help them make informed buying decisions. Our transparent and informative approach in everything we do is what makes us proud to stand out as a leader in the private aviation industry.

Need a pricing estimate for your private jet charter?

Check out our pricing tool to see the estimated cost of chartering a private jet on any route you wish to travel. See the pricing among different aircraft categories for both domestic and international flights.

What Our Clients Are Saying

We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.

Rick H. - Review from our trusted JET CHARTER REVIEWS

Excellent

Stratos Jet Charters Overall rating (4.88 out of 5) Based on 644 reviews from our trusted Jet Charter reviews

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Overall rating (4.88 out of 5) Based on 644 reviews from our trusted Jet Charter reviews
5 1 5 08/27/2013

It was perfect!

5 1 5 07/22/2022

Professional in every way… and, fully enjoyed the experience… especially the flight…great plane and pilots were 1st class in every way.

5 1 5 06/28/2018

From start to finish, our experience with Stratos was totally professional, made very simple and the ultimate in how charter travel should be booked/enjoyed! We know it takes an entire team behind the scenes but all credit to Joel for his 'personal' touch and for making our return trip to New York a very memorable one indeed!!! We have used several charter companies worldwide over the years but Joel and his team beat them all!!!

5 1 5 04/12/2021

Steve and Stratos Jet haven’t once disappointed our family! The service is impeccable, communication is divine and we always feel safe flying with Stratos. Thank you all for constantly humoring me with all of my itinerary changes. I would highly recommend Stratos as well as Steve Stogner to anyone with high level travel needs!

5 1 5 12/31/2010

Great trip!  Keep us informed of empty legs to Aspen

5 1 5 09/09/2017

Great experience all around. simon was great - awesome customer service mentality and communication throughout.

5 1 5 02/21/2022

Always great to work with you guys!

5 1 5 03/19/2017

Service was incredible. Joel and Stratos was fantastic. Had a delayed special occasion and they went out of their way to make everything perfect. It was a surprise trip and could not have been easier to work with and very helpful in getting all arrangements made for in-flight. Beyond a 5 star. Thank you all for making a special trip a truly MEMORABLE one for us!!!

5 1 5 03/16/2020

Simon makes everything easy. He gets back to you immediately and efficiently!! The plane was gorgeous. All in all a perfect experience.

5 1 5 02/17/2020

Would definitely recommend Statos Jets. Always know Kerry Hill is doing her best for us.

5 1 5 04/02/2018

Competitive pricing and unbelievable customer service, from inquiry to post flight. They make it happen and make it easy. I will not competitive shop again because I have found the best price and service with Stratos.

5 1 5 12/24/2017

Great experience as always!

5 1 5 03/13/2022

Always a pleasure doing business with STRATOS, you make it a seamless booking from start to finish! Very professional! Thanks for your business.

5 1 5 06/25/2018

Stratos offers the best overall value you can get for private air charter PERIOD. I have done tons of research and cost models and there is no better value. Joel and his team do all of the hard work for you. My family tried Wheels Up, local charter companies and App Based Deadhead charter and they were all really disappointing. All of these option look good but when you compare cost per hour, schedule flexibility and booking Stratos is always a better cost and value proposition. The equipment is always great (this trip was a Citation X with a beautiful brand new interior and every feature possible) and Stratos works around your schedule and exact needs. We have made all types of requests due to my young family and the Stratos staff and cabin crews are always so helpful and accommodating. They never have over sold us and always are sensitive to every need. Most importantly Joel only will put us with great operators. We were in and out of Aspen and safety was the number one concern and he always covers all aspects of the trip but safety first. Again, I can’t say enough about the Stratos experience and team.

5 1 5 09/01/2018

Excellent service across the board. I will always fly with StratosJets, and will gladly recommend you to my friends.

5 1 5 09/18/2017

ABSOLUTELY PERFECT

5 1 5 05/05/2018

Joel was extraordinary in helping me with options when a connecting flight was cancelled and I had to scramble to get to my destination on time. He was available late into the evening to help me and ultimately I made my appointment.

5 1 5 09/04/2023

We thoroughly enjoyed or experience. The pilot was very experienced and had a great personality as well. Equipment was in great shape. I have to admit, flying with Stratos taking care of the details is the only way to go! Thanks, Joel and the whole trip team.

5 1 5 01/20/2022

Worked with Glenn and he really worked to find the right plane at the right time! Aircraft crew were professional and courteous. Two great cross country flights.

5 1 5 11/03/2016

I booked a flight for my good clients and amazing service from pre departure to arrival. Friendly staff and always easy to reach. My clients left sunglasses in the plane and they are already on their way. I will use you for sure again. Thanks again.

5 1 5 12/21/2021

See above.

5 1 5 05/03/2018

Stratos arranged a private jet to Toronto for me last minute. Everything went well and the Challenger 300 was very nice. Thank you

5 1 5 07/09/2021

My wife received treatment for cancer in Tijuana. It wasn’t possible to bring her home on a commercial flight. I reached to several charter services and Kyle at Stratos was so helpful. He immediately responded to my request and answered all my questions. He stayed engaged with us through the entire trip. The next time I need to charter a plane I will only make call. Stratos!! Great experience!!! Phil

5 1 5 05/10/2018

I work on the operator side of this business. Joel and his team (Christina, Simon, Kerry, and more) are all incredibly wonderful to work with. They are always responsive in a timely manner and deliver accurate information consistently. They bring a very positive attitude and outlook to this industry. Hopeful to book many more trips with them in the future.

5 1 5 11/22/2017

Always a pleasure. Happy Thanksgiving.

5 1 5 07/17/2014

Your service was very professional as was the a/c and crew.

5 1 5 03/01/2017

Great service. Responsive and thorough.

5 1 5 05/03/2018

I travel regularly for business and have booked charter flights through a number of different private jet companies. At the beginning of the year, I was referred to Joel at Stratos. Since then, I have booked a number of flights through Stratos. His team does a great job ensuring we have a seamless travel experience. I would definitely recommend Stratos to others.

5 1 5 06/14/2021

We felt everything went well. However, at the beginning of the process we kept asking your Team to reach out to everyone on the e-mail thread and that took a little bit to get that aspect corrected ! However, once that took place it seemed like everything was smooth from that point forward. Joel and Glenn, Thank you both of you and your Team for the business ! We truly appreciate !

5 1 5 04/14/2023

This company goes above and beyond and exceeds every expectation. I highly recommend them.

5 1 5 03/26/2018

Yes. Good. Good. Yes

5 1 5 12/20/2019

We appreciated the trip you allowed us to fly. Everything went well on the trip and your customer enjoyed the flight on our King Air.

5 1 5 06/12/2017

Everything went perfect. great job. Yes I would recommend your company to my friends.

5 1 5 05/23/2021

10 out of 10 every time!

5 1 5 11/03/2016

Great experience with Stratos Jet Charters! Superior knowledge and outstanding customer service! Went above and beyond to make sure our flight was perfect. Highly recommended for anything from a short turboprop trip, to a transcontinental flight.

5 1 5 08/09/2013

our experience was excellent

5 1 5 12/21/2021

Yes, as always, you are right there on top of everything. you actually do "your job", and we always hope that we do our job to your liking.

5 1 5 10/05/2012

WE were told to go to First Aviation Services terminal at Teterboro but our plane was at another terminal so we wasted over 45 minutes trying to find our aircraft and our agent was not at all helpful. In fact he told us someone was coming to pick us up and they never came and we had to find someone to help us get to the terminal our plane was located at. The agent asked us for our rental car info but when we landed in Naples the rental car was not at the terminal and we had to find a ride over to the other side of the air field to get our rental car. The flight was great but the handling of the pre and post flight were below normal and not what I am used to when I fly private.

5 1 5 03/31/2019

Glenn,
The trips, one to Iowa & the other back to Dulles, went great. 
Everyone did great jobs & made me & my 94 year old Mom feel comfortable & taken care of. 
Glenn & Rachel were especially helpful. 
I would use your service again and will let Glenn know about my next trip. 
Thanks to you, Glenn, Rachel and the very nice/competent pilots.  Ground staff were great too. 
Thank you.

5 1 5 06/04/2020

I will definitely use Stratos Jets again and will recommend the company without hesitation. It has been several years since I have chartered a jet and this process was very easy and friendly.

5 1 5 05/23/2021

Thanks for the great service again Kyle!

5 1 5 07/31/2023

The lounge in Ft Lauderdale was very professional, comfortable, and accommodating. Pilot was a real gem who charmed my first time flyer guests who started out nervous but hugged him on the way out! Would not hesitate to recommend for charter needs.

5 1 5 04/20/2023

This trip was to return home from our 5.5 month winter sojourn in Florida. We had planned everything around this return date. Our cars had been shipped home that day. We had run down all the food. The cancellation occurred when we were out for dinner the night before the planned trip. We therefore did not find out about it until about 10pm. Anthony did a good job of helping with the recovery over the next hour. He responded instantly to almost every email. Unfortunately, because everything for ourselves and our fellow passengers had been planned around leaving on that particular day, we were very limited in our selection of recovery flights. As a result we paid an extra $7k+. Once that was settled and I had figured out how to get the extra money to you quickly enough, things went smoothly. When the flight was first booked (months ago) I had expressed some discomfort with the fact that the plane operator was so small and seemed to be focused on another business model. Anthony said that he had great experience with them and their reliability. It was unfortunate that my concerns turned out to be correct. As things have turned out, it now seems to me that I should be booking my flights right at the last minute, not rely on leaving on a certain date and, perhaps, even trying to catch an empty leg.

5 1 5 05/07/2022

All Good......................and easy!

5 1 5 02/02/2017

Kerry absolutely gets an A+ in customer service. Very well run jet service company.

5 1 5 01/19/2018

The team was very happy with with the plane,crew and experience on Jan 17th. We are looking forward to working with Stratos Jets in the future.

5 1 5 05/12/2021

Good afternoon, I hope all is well! The experience has been quite pleasant when dealing with Stratos Jet Charters! We appreciate your business and constant support. I look forward to continuing that business once our jets are added to our fleet. Thank you!

5 1 5 05/16/2023

The whole process was easy and went BETTER than planned. Glenn was my agent and he made sure everything was handled completely and we had no worries. The plane left exactly on time and was an upgrade from the originally chosen plane. The car was waiting when we landed at the hanger and only had a few steps from the plan to the car. We made our appointment as planned and my family was so happy. I recommend Stratos highly.

5 1 5 12/22/2020

I am very pleased with the level of client servicing from the Stratos team from quote initiation, information about all the plane options, flight booking and trip management. Very impressive !!! Thank you all. 

5 1 5 07/22/2021

As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.

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To find further information on The Ins and Outs of Aircraft Insurance please contact our agent at 888-593-9066 or write to us here.


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