The Ins and Outs of Aircraft Insurance

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“One thing is true about insurance: It’s better to have it and not need it, than the other way around.”

– Joel Thomas, President & CEO, Stratos Jet Charters Inc.

When it comes to owning and operating a jet, having the proper aircraft insurance in place is one of the most important responsibilities you can undertake. It’s not a matter of should you or shouldn’t you, it’s more a matter of coverage, provider, and rates.

To better provide our clients with the information they need to make informed buying decisions, we’ve created an aircraft insurance guide to help clarify the types available and how they’re used.

Aircraft Hull & Liability Insurance

For aircraft owners and operators, there are many different variations and options available through an aircraft hull & liability insurance policy. Some owners prefer to purchase hull insurance only while others opt for additional liability insurance as well. Beyond those two basic forms, the options are extensive and can be a bit overwhelming to those new to the industry. To help educate our clients, our goal is to provide as much information as possible.

For a more detailed explanation of hull and liability insurance, please visit the Aircraft Liability Insurance page.

Our Carriers’ Minimum Coverage & Our Own Additional Policy

For clients booking charters, we’ve created our own in-house Air Carrier Due Diligence Program. With this program, each and every air carrier we work with is pre-screened before being hired for a mission. One of the requirements we screen for is that each private aircraft carrier must carry liability insurance at a minimum of $25 million for turboprop charters and $50 million for jets. However, many of the operators we work with greatly exceed these minimums.

In addition to these requirements, we’ve also invested in our own $50 million non-owned liability policy. We maintain this policy to give our clients peace of mind when booking a charter flight with us.

However, some charter clients feel more comfortable with additional coverage, and we’re happy to facilitate that. For more detailed information, please review the Non-owned Aircraft Liability page.

Fixed-base Operators Need Insurance Too

When it comes to aviation insurance, it’s not just aircraft that require liability insurance. Fixed-base operators (FBOs) require a general liability policy too. A proper policy can protect against a third party claim related to property damage or bodily harm.

Working with a reputable insurance broker can provide a policy that offers the appropriate coverage, such as:

  • Premise Liability – Insures the premises against ordinary hazards
  • Hangarkeeper’s Liability – Protects airports from claims related to aircraft damaged while in the care and custody of an airport
  • Products and Completed Operations Liability – Intended to protect the airport from incidents arising from negligent work, and/or faulty products
  • Personal and Advertising Injury Liability – This option can avoid penalties pertaining to “personal injury,” like false arrest, slander, privacy violiations, etc.
  • Contractual Liability – Protects against issues that can arise due to contract disputes

When seeking FBO-related insurance coverage, it’s important to work with a reputable insurance broker that can help you take the necessary steps to safeguard your assets and make sure they’re properly cared for.

Stratos’ Commitment to Honest Advice and Fair Pricing

Aircraft insurance plans are complex and have many different variables, and it can be really challenging to put a policy in place that meets all your needs without consulting an industry expert. That’s why Stratos Jet Charters has decided to partner with an insurance broker that specializes in aviation insurance. We want to lend our expertise and knowledge to our clients to help them make informed buying decisions. Our transparent and informative approach in everything we do is what makes us proud to stand out as a leader in the private aviation industry.

Need a pricing estimate for your private jet charter?

Check out our pricing tool to see the estimated cost of chartering a private jet on any route you wish to travel. See the pricing among different aircraft categories for both domestic and international flights.

What Our Clients Are Saying

We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.

Rick H. - Review from our trusted JET CHARTER REVIEWS

Excellent

Stratos Jet Charters Overall rating (4.9 out of 5) Based on 762 reviews from our trusted Jet Charter reviews

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Overall rating (4.9 out of 5) Based on 762 reviews from our trusted Jet Charter reviews
5 1 5 03/30/2010

Thank you for making this very easy for us!! I look forward to a long relationship with Stratos Jet Charter!!

5 1 5 04/09/2024

All went well on the flight. Great pilot crew both ways.

5 1 5 03/13/2024

This was probably the 3rd flight that the weather conditions were disregarded and I was told the flight was safe and would be comfortable. While we did land safely, the known turbulence was so intense I left my seat at one point, was thrown from side to side (no vomit bags around) and I was needing to do every breathing technique known to keep myself calm and not hyperventilate. While the crew and all people involved are extremely professional, disregarding weather reports with a strong wind advisory is irresponsible not only for safety but for the customers comfort. I learned upon landing that other flights in that same airport had cancelled so why would mine fly even with the concern I expressed. Will the company lose money to reschedule? I will find it difficult to trust them in the future on any flight with weather advisories.

5 1 5 08/07/2017

We have used Stratos on several occasions for Business and Personal use. The staff and service is superior. We would highly recommend Stratos to or Business Partners, Family and Friends.

5 1 5 06/14/2017

Great Trip Support Team We love working with Stratos Jets! They are fast to respond, reasonable to work with, and their brokers and trip support team are very detail oriented which leaves little room for error. I would highly recommend them!

5 1 5 12/21/2021

See above.

5 1 5 03/11/2013

The service was impeccable

5 1 5 05/17/2021

Yes, would recommend Stratos to anyone looking for a charter!

5 1 5 07/21/2019

I worked with Kimberly from Stratos Jet Charters. She was very enthusiastic and helpful. In fact because of her enthusiasm and helpfulness, I chose Stratos over a another company that gave me a slightly lower quote. She answered all my questions and did her best to meet all my requests. The flight was excellent, plane was comfortable and the pilots were very helpful and professional. There was a bit of miscommunication about the hours of customs at my home airport .. and lead to a bit of confusion about the return departure time. Ice for beverages had melted on the first leg, and not all the drinks were stocked according to what was promised. My requests were fulfilled however for the return flight. I'm a coffee drinker, coffee was well stocked, but very little cream available, kinda curdled!!. These are tiny details but better supply of online refreshments would have made the flight perfect!! Beautiful views, no delays, smooth landings, and comfortable seats and lav. Beautiful shiny, clean plane. . the CJ3. Had a great time!

5 1 5 04/24/2025

Everything was on time and professional.

5 1 5 04/14/2014

we are pleased with the pricing and servicing we are getting

5 1 5 04/27/2021

Booking was great, Kyle is wonderful a asset to your company. However the pilots were not. They were not there on time never offered an apology or explained as to why. When questioned they were extremely RUDE. I was told that the Pilots went to eat lunch so they kept myself and family waiting over an hour past wheels up time. I arrived at 12:30 for a 1:00 flight they arrived at 1:30 for a 1:00 flight with BAD attitudes

5 1 5 12/19/2023

Great equipment, a competent/courteous crew and a smooth flight make for a terrific trip!!

5 1 5 06/23/2022

The process was easy; plane, limo, pilots and boarding went smoothly

5 1 5 05/16/2023

I had a great time with the pilots, all of us looking at our route software on our iPads how to get around the rain and stay clear of all the boomers on the way to the field. They did a great job. Fabulous approach to Runway 21 direct. I would fly with these pilots any time anywhere.

5 1 5 10/24/2023

Everything was as expected.

5 1 5 04/15/2026

Working with Stratos Jet Charters was an excellent experience. The quoting process was quick and transparent, receiving payment was seamless, and trip planning was handled efficiently from start to finish. Overall, it was a pleasure partnering with your team, and I look forward to working with Stratos again soon!

5 1 5 12/09/2016

Our passengers wish to extend a sincere thanks to your staff. We however advise that you do not have permission to use Michael's name in their advertising or promotional material as to be endorsing your product. Thank you again. We look forward to working with you again in the near future.

5 1 5 11/03/2016

Peace of mind!!! My family and I just completed our first charter on a private jet with Stratos. My wife and I have been on a few of our friend’s charters before and I fly regularly on my company's aircraft but this was the first charter of our own. Stratos and specifically Joel Thomas made my wife and I feel that we were in great hands throughout the planning, selection and ultimately flight process. Family loved it!!! Great experience.

5 1 5 10/05/2017

Our company jet had a mechanical problem and we had a very important meeting that our passsengers had to make. Joel was able to locate and reposition an airplane for us in a matter of two hours. Our passengers were able to make their meeting and were very pleased with the aircraft/crew that was selected. Good work.

5 1 5 09/15/2017

We decided at the last minute to escape from Florida as hurricane Irma was bearing down on us, and Stratos came through for us. Despite our first choice airport running out of fuel, they managed to get some at another and we got out with about 1 hour to spare. It was a hectic time, with everyone else scrambling to escape, but Stratos made the whole experience simple and efficient for us. We will definitely fly with them another time, preferable when we're not all stressed about a hurricane aimed right at us!

5 1 5 04/24/2025

The plane was nice, but an older model than expected. Very nice crew.

5 1 5 04/13/2023

Zak did a great job of meeting our needs and making it easy to respond to any issues. Would definitely recommend.

5 1 5 07/24/2017

The Stratos Jet Charter team provides a seamless & top notch experience from beginning to end. They are a forward thinking company that puts the customer first and never disappoints with any trip or itinerary. I recently booked a short flight from Orlando to Boca Raton on a Falcon 2000EX and could not have been happier with the service and attention to detail that was provided for my wife, myself and the rest of our companions. Would absolutely recommend to anyone!

5 1 5 12/06/2012

I had an exceptional time with outstanding service and crew!

5 1 5 03/14/2017

Joel I do not use google sign in re survey Let me simply say Ms Hill was outstanding every step of the way as was the service at Dolphin Sun night Thank you Jim W. Charter flight Omaha to Sarasota Mar 12

5 1 5 07/17/2014

Your service was very professional as was the a/c and crew.

5 1 5 01/12/2021

One of the more detail oriented, organized brokers and brokerages to work with. Didn't matter who I coordinated with, between broker and trip support personnel, they treated us with respect and professionalism each and every single time. Looking forward to welcoming your clients on board again soon!

5 1 5 06/03/2020

My representative Simon did a really good job explaining my options and arranging our charter. Disappointed our charter Was 30 minutes late due to routine maintenance. Since it was routine, obviously it should have been scheduled to not interfere with our flight schedule. One of the big reason for the charter was to avoid sitting around a lounge in the Covid era. Due to the delay, that’s exactly what we did. Small issues, but water wasn’t working in lavatory, cabin temperature was a bit erratic, and air vent dripped water. Crew was courteous and flight was fine.

 

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Dear Peter, 
 
Thank you for taking time to provide feedback regarding your recent flight on N860TX.  After receiving your review, I investigated the matter to learn a bit more about what was going on.  
 
During the pre-flight check, the crew discovered a maintenance issue that, while minor, needed to be resolved prior to your departure.   Unfortunately, resulting in a delay in your schedule.  We understand that the value of private aviation is oriented around your schedule and privacy, but we can not prioritize that over safety.  In the case of the delay, it is a result of the crews concern for safety of flight.  Regardless, our team values your feedback and have shared it with the air carrier as well.  
 
We look forward to working with you again on your next trip and will seek to ensure a smoother travel experience.
 
All my best,


Joel A. Thomas 

President and CEO 

5 1 5 08/31/2020

Beginning to end it was a first tier experience. Great value, great front end service and follow through, trip support, rental cars ready on the apron, super helpful staff. A genuinely wonderful experience.

5 1 5 02/17/2014

Everything was perfect ! Thanks to Ricky !

5 1 5 10/06/2013

While this was the first time between these two cities, we may take this route frequently in the future.

5 1 5 11/08/2018

Excellent communication with Glenn. I would definitely recommend Stratos. Our aircraft was a newer model and very clean. Crew provided a nice experience.

5 1 5 09/21/2013

the flight was very nice thank you and we will do more with you

5 1 5 06/15/2023

Stratos is always a pleasure to work with! Only comment is sometimes the way you send emails is something the manage. Seems like we get a bunch of separate emails for the same trip. Could be the system! Not a biggie. Thank you for allowing us the opportunity to assist you!

5 1 5 03/27/2024

I've had 3 round trips with Stratos and except for a little fog on one leg everything was always great! The pilots were all awesome! StratosJets is a very dedicated company to make sure everything is safe and sound.

5 1 5 01/10/2020

Jennifer said that last night was the best flight of her whole life!! I heard it was a brand new plane – lucky ladies of last night!! Thanks again for everything and I’m sure we’ll be working together again soon 😊 Kris

5 1 5 06/30/2017

It is clear that Stratos Jets is one of best charter brokerage companies in the world. When we get the pleasure to work with Joel and his entire team, we get to see first hand what sets them apart. The knowledge of operations, safety and different charter markets is always spot on. The trips are sent to us complete and executed flawlessly which makes the entire process more effiecient and better served the client. In addition to being one of the top aviation professional, Joel is a role model for many and I am grateful to have him part of my journey as a friend.

5 1 5 04/27/2021

I look forward to booking again..

5 1 5 05/01/2018

Yes i will recommend it

5 1 5 01/16/2018

Working with Stratos vs other jet charter companies lends a personal touch that seems lacking in others. I wouldn’t hesitate to recommend Stratos to friends.

5 1 5 04/24/2025

Our experience was pitch perfect, with everything exactly what was promised and with no issues or complaints whatsoever.

5 1 5 06/23/2022

Glen and his team took care of all of our needs, from the flight to the car that picked us up at our destination. Nothing could have been more convenient and top rate!

5 1 5 07/31/2023

Daniel is knowledgeable, responsive and professional. Great job!

5 1 5 07/31/2023

Perfect experience!!!!! The flight was on time, the pilots were great, and Booking with Kyle was easy and exceptional! Stratos is the very BEST option for flying private.

5 1 5 02/10/2019

As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!

5 1 5 01/14/2026

I needed a plane on very short notice. Anthony was more than 5 star. Very difficult to find aircraft due to very busy weekend and US military restricting air space. Anthony researched multiple sources and secured a plane in only a few minutes. Then, he texted mid-flight to say TEB said it required $940 because of short notice and overly busy. Anthony found alternate airport quickly.

5 1 5 02/12/2020

This service was unmatched and couldn’t have been better!

5 1 5 01/19/2018

Worked with Kerry Hill and as always, she delivered excellent service. First date departure had to be delayed due to a mechanical issue with the aircraft and she kept me well informed. When the revised departure date came, she worked continuously to get a hangar for the aircraft in order to help avoid costly de-icing then next morning. Can't say enough good things about Kerry and Stratos Jet!

5 1 5 11/01/2021

Simon and your team made our overall experience excellent. The total process start to end was well done.

See All Reviews

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To find further information on The Ins and Outs of Aircraft Insurance please contact our agent at 888-593-9066 or write to us here.


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