A covert affair, Burning Man takes place in the desert of Nevada every year. The Black Rock desert plays host to Black Rock City, a make-shift city that pops up every year during the Burning Man event. The city is created by citizens, who are active participants in the Burning Man experience. Once the event is over, the city is removed by its citizens, only to return again the following year.
This iconic event began in the mid-80s on the shores of Baker Beach in San Francisco. An effigy of a man was burnt to the ground as a spontaneous act of self-expression, and this tradition has been carried out every year since, giving the event its well-known name.
As the popularity of the event grew, the location of the event was moved from the shores of the Pacific to the deserts of Nevada. Here, event-goers will have the opportunity to create and discover a huge array of camps, including:
Because Black Rock City only exists for one week a year, coordinating your trip to on private jets to Burning Man will take a little bit of help from our team.
Each year, a new theme is set and event-goers dress, act, and embody the theme. This can include setting up tents that specifically relate to the event’s theme, wearing clothes that pertain directly to the theme, and decorating their vehicles and RVs with the theme in mind.
In 2022, Burning Man witnessed more than 73,000 attendees. The theme that year was ANIMALIA and the displays produced were absolutely stunning.
This year, “burners,” as eventgoers are lovingly referred to as, will be adapting to the theme of Curiouser & Curiouser.
Recommended private jets for your charter flight to Black Rock City
Charter flights to Black Rock City are open to turboprop planes only. Thankfully, our network is full of safe and luxurious private jets ready to fly into the desert.
During the event, the Black Rock City Municipal Airport (889V) pops up, but due to its size, it can only accommodate turboprop aircraft. If you need a larger jet for any reason, you will have to fly to Reno/Tahoe International Airport (RNO), which is 127 miles away.
Are you looking to experience the wonders of Burning Man? Stratos Jets can arrange private jets to Burning Man in Nevada and anywhere in the world, including the temporary Black Rock City.
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
4.5/5(22)
4.7/5(25)
4.8/5(568)
4.8/5
566 Reviews
4.7/5
25 Reviews
4.5/5
22 Reviews
5/5
4 Reviews
Overall rating (4.9 out of 5) Based on 766 reviews from our trusted Jet Charter reviews
Susan R. C.
51509/22/2021
Especially impressed that you were able to find us a rental car when there were none available in the entire area. You guys are wizards. The flight was comfortable and the pilots competent and professional. Thank you for helping us make this trip happen.
Randy A.
51505/23/2014
Nothing. Meagan Brower was outstanding! She was very informative and kept me updated on every aspect of the trip
Matteo G.
51502/10/2019
As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!
Randall H.
51507/09/2021
Superb service.
Julie T.
51504/28/2026
StratosJets priority is safety first. I’ve flown a few times and each time it’s been a great experience.
Julie D.
51504/11/2020
This experienced exceeded my expectations in every way. The booking process, follow up, attention to detail, urgency and ease of communication were all excellent. The pilots were friendly, prepared, professional and prompt. The plane exactly as described and needed. I will definitely use this service again.
Debbie L.
51504/24/2025
It was great from start to finish. Everyone was very professional and helpful. There were to worries at all. Just what we needed.
Gavin Spurgin
51507/02/2026
Working with Antonio and the Stratos Jets team was phenomenal. Outstanding communication and quick relay of all information. As an operator, working with Stratos and the Allied Jet Agency is as good as it gets! Looking forward to more trips together!
Mike S.
51505/03/2018
My family has flown with you dozens of times. Everything, from booking, to the flights, to the follow-up shows that you care about your customers. I would definitely recommend Stratos & have already done so.
John Clark
51507/15/2018
Always a pleasure to do business with Stratos Jets. Smooth process from booking to completion. A great organization.
Jack S.
51506/03/2025
For as spectacular as our inbound flight was, this topped that. Best ever from the equipment, to the crew, to the amenities in the plane that included an individual tv for each seat. The flight attendant asked if we had any catered food for the flight and we said no as we all had a nice breakfast prior to departing. Not sure this was part of the normal service but she served us cheese and salami, chicken salad and egg salad sandwiches, and even baked us hot chocolate chip cookies. Amazing experience. I would fly them every time! Can't beat the price for what we got. Great job arranging them Anthony! Really appreciate your flight updates on the status of the plane the day of our travel!
Susan D.
51507/31/2024
Our commercial flight was being delayed out of Asheville and there were no other flights that day or the next day. Finally at 8 o’clock at night we called Simon to see if he could come and pick us up. By 1030 we were on the plane and on our way home. It was amazing. Simon is, incredibly efficient and thoughtful. Great experience.
Paul K.
51508/03/2022
Daniel was very responsive late into the night and early morning and was able to arrange our flight in hours. Time from first contact to wheels up was less than 12 hours. The FBO's and crew provides were very accommodating and helpful. 5 stars!
John H.
51505/21/2020
Glenn made booking easy and was on top of every detail throughout the process. The flight itself was flawless. Many thanks.
Tonio B
51501/08/2020
We recently flew on an International flight to the Bahamas with Stratos and the whole experience was top notch. From the flight support & customer service to the pilots and overall flight experience, our trip through Stratos was absolutely seamless. We highly recommend them!
Barry L.
51509/28/2025
Will recommend to friends
Buddy P.
51501/18/2024
already recommended to a friend.
Steve B.
51511/13/2022
I have been using Stratos for all of my trips the past 2 years, and they stay on top of all my needs. Thanks to the entire team!
Jim C.
51504/24/2025
Experience thus far has been extremely positive and seamless. Would highly recommend !
Rick H.
51506/23/2017
We have used Stratos for the past two years to handle our travel plans and enjoy the ease and attention to detail our trips have been handled with.
Kathleen L.
51507/09/2021
Yes, will highly recommend and will use your service again. The captain and co pilot were friendly and helpful. They did an excellent job getting us to Chicago and back to Virginia home safely. Frank did an excellent job answering all my questions and kept me up dated on everything. Thank you again, Kathleen L.
Jerry H.
51512/18/2017
Everyone was great
Kenneth J.
51512/04/2019
Crews were amazing. Aircraft less so. Very outdated and need of refurbishing. Shoulder seat belt was missing from one of main seats.
Karl R.
51512/21/2025
Antonio is a rock star - always takes great care of us
George B.
51505/23/2021
Would recommend Stratosjets to all of our friends, was a truly awesome experience!
David R.
51501/19/2017
We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave
Michele S.
51508/05/2025
Prompt and great ongoing communication. Very accommodating and professional. Jesse was attentive and perfect to work with!
John S.
51503/23/2022
Start to finish the team was very professional.
William B.
51512/21/2021
The level of service provided by Stratos is very high. Glenn and team continue to listen and understand our needs and organize excellent service. The latest provider was the best so far. Thank you team.
Dan C.
51505/09/2012
couldn't get better than this, amazingly efficient and helpful
Geraldine C.
51504/27/2021
Booking was great, Kyle is wonderful a asset to your company. However the pilots were not. They were not there on time never offered an apology or explained as to why. When questioned they were extremely RUDE. I was told that the Pilots went to eat lunch so they kept myself and family waiting over an hour past wheels up time. I arrived at 12:30 for a 1:00 flight they arrived at 1:30 for a 1:00 flight with BAD attitudes
Keith G.
51505/18/2023
Everything was lovely, no hiccups. One piece of advice, when travelling to Turks and Caicos, make sure you have a clear address for your destination. The customs officer held us for twenty-five minutes trying to figure out where we were staying. That was a little frustrating, but it all worked out. We will most definitely use Stratos for our next trip.
Jaime D.
51505/17/2020
Plane was not clean. One pilot claimed to have a mask but never wore it, despite being told to. My booking with Stratos was clear and should have been obvious even if I hadn’t specifically asked for a clean plane and a masked crew. My wife and I neither ate (to not remove our masks) nor used the bathroom ( the unmasked pilot had to use the bathroom shortly after departure). By far our most uncomfortable air travel made worse by the fact that it was private.
________________
Thank you for bringing this to our attention. I appreciate the feedback and opportunity for me to address this with the air carrier. I have contacted them and shared your experience with them. Your health and safety is of the utmost importance to us. While operating in this COVID-19 environment brings new challenges; sharing your experience, has allowed Stratos to identify opportunities to improve the customer experience by implementing several pro-active steps as well as additional QA requirements on the day of flight. We sincerely appreciate our relationship with you and your willingness to help us get better every day!
Soar Higher - Joel A. Thomas / CEO
Karen W.
51507/24/2020
Randy Schuette answered all of my questions and kept me up to date even with the early arrival of my flight which kept my trip on time. The flight was smooth with a great landing by pilot Mariah Fever!
Thank you,
Karen W.
Rose D.
51501/16/2018
Working with Stratos vs other jet charter companies lends a personal touch that seems lacking in others. I wouldn’t hesitate to recommend Stratos to friends.
Jim K.
51509/05/2018
Glenn and team were responsive and kept me apprised of the status of our flight, despite dynamic weather. Pilots were experienced and jet was on time and flight was smooth.
Bryan W.
51501/01/2022
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
Mathieu C.
51503/23/2020
Kyle from Stratos Jet was great to deal with... quick responses....great service....great prices....A+ experience
Jan M.
51509/17/2025
That sums it up.
Nathalie R.
51506/12/2021
We needed to book a same-day plane for employees and tools to provide urgent assistance to a customer. Zach was effective, proactive and cooperative in providing a solution, precise information and updates. Would recommend Stratos Jet anytime! Thank you!
Dorothy B.
51506/14/2026
We enjoyed the flight, aircraft, the friendly pilots, the aircraft waiting area and the service. Daniel Morejon was great in arranging everything and staying in touch with us through out the entire trip. Overall very happy and if rates come down a bit, will definitely use you again :)
Terrance W
51510/23/2017
Would highly recommend EVERYONE ALIVE! Amazing service. Awesome team, from first call to post flight. Top flight!
Kim Krum
51502/23/2018
Thank you for making our jobs easier! Great passengers and your team is always a pleasure to work with!
Kind regards,
Kim Krum
Scott B.
51504/27/2021
I look forward to booking again..
Jason T.
51506/02/2021
I called with pretty much an immediate need. With in two hours trip was covered. Great service
Jaime C.
51509/17/2020
Kyle was very nice and helpful, he made sure everything was in order and ready to go from beginning to end, really great costumer service. Aircraft was nice, well kept LearJet 40. Pilots Matthew and Jonathan were total sweethearts and very experienced, landing was beyond smooth. Only thing we weren’t so happy about was the fact that you could see some of the wear and tear of the years on the inside of the plane. Overall great experience!
Kim V. N.
51512/21/2021
From the ease of booking the flights and actual flights, it was effortless. I would definitely recommend Stratos to friends and use you again. Kyle was wonderful to work with, very helpful, and communicative. Both our flights were lovely. Staff was professional and courteous. All in all a great experience.
Judy M.
51502/02/2017
Kerry absolutely gets an A+ in customer service. Very well run jet service company.
Debi G.
51512/03/2019
Hey Wanted to let you know that your pilots were so thoughtful and attentive to my daughters needs yesterday. They removed all unnecessary obstacles for her. Thank you so much
Hobie L.
51509/13/2017
Recently booked a jet for 11 people from my organization to continue operations during hurricane Irma. As business owners know, operations do not cease during a disaster and customers must continue to be served. Stratos Jet Charters booked the aircraft we needed within an hour of reaching out. Our team was able to continue business operations in NYC seamlessly. Much appreciation to Joel and his team for fast action!
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call right now and we can get you on your way to the destination of your choice! Talk to one of our air chater argents now by calling (888) 478-7286 or by emailing [email protected]
How do I choose the right aircraft for my mission?
As charter brokers, we do more than simply book your charter flight. At Stratos Jets, our air charter associates are highly trained personnel capable of matching our clients with the appropriate aircraft for their travel needs. Once we determine how many passengers you’re travelling with and how far you’re flying, we can determine which category of aircraft you require. There are many options available. The most common aircrafts hired for private charters include:
Cessna’s Citation X
Gulfstream’s G650
Bombardier’s Global line
After that, we can help you narrow down the selection of recommended aircraft based on budget, desired cabin amenities, airport requirements, luggage capacity, as well as aircraft age and performance capabilities.
Staying Safe in the Skies
At Stratos Jets, air charter safety is our number one concern. One of our key policies is to increase consumer education. This ensures our clients are able to make informed decisions. We also work with our aircraft providers to ensure their safety training programs meet and even exceed our air charter safety requirements. To make this happen, Stratos Jets is an ARGUS Certified Broker. This means that our brokerage firm is:
Committed to the best industry practices
Adhering to all applicable safety regulations
Maintaining the appropriate insurance coverage required
Are there additional costs per private jet rental passenger?
There are no additional costs per passenger. At Stratos Jet Charters, we base our private jet rental prices per hour, not per guest.
The Stratos Pricing Estimator
If you would like to estimate the cost of a private jet charter, use our Stratos pricing estimator page. It lists the most common estimates based on destination and aircraft type. And you can always enter customized data to get an estimate for a specific destination.
Additional Concierge Charges
We do charge for some of our additional concierge services, such as in-flight catering and entertainment, hotel bookings and ground transportation. We know our clients’ time is precious, so we offer the value and convenience of “one-stop-shopping” through our Trip Support team. When you book a flight with Stratos Jet Charters, we can take care of all the logistics, including booking hotels, meeting spaces, limousines and tickets to special events. That way you can relax, and enjoy your trip.
Empty Leg Charters
Also, since we charge per hour, not per passenger, there are travel bargains to be found with our Empty Leg Flights. Many of our private jet rental flights are one-way, and then we need to move the aircraft to a new destination. To reduce the costs of flying an empty aircraft, we offer discounts to travelers with flexible itineraries. Clever passengers will sometimes split the cost with their fellow travelers, thereby reducing the cost for everyone on the flight.
Can I make last-minute changes to my itinerary?
If your plans need to change, we will do everything in our power to accommodate the changes. One of the benefits of hiring Stratos Jet Charters is that we have much more flexibility than commercial airlines and can provide many more air charter services.
We have two teams that can help you. Here is a brief description of each:
Charter Sales Agents
This is the initial contact team. They evaluate your travel needs to identify the appropriate aircraft type for your travel plan. Pricing is determined by aircraft availability, its position related to the intended departure location and the position of where the aircraft needs to be after performing the customer’s flight.
Trip Support Team
Once the aircraft has been selected, Trip Support works with the customer, the air carrier and all concierge service providers to organize all of the travel details. Trip Support is responsible for coordinating:
Departure time
Departure and arrival at the Fixed Base departure location
Ensuring assigned crew members meet Stratos experience requirements
Making sure the insurance is current and everyone is protected
Coordinating all concierge services
In reference to last-minute itinerary changes, any changes would go through the Trip Support Team.
Our customers often have demanding flight itineraries that can change quickly. They’ve come to appreciate knowing there’s an entire team of people focused on organizing all the details of their trip. Stratos Jet Charters wants to provide our clients with consistently outstanding air charter service and an impeccable safety record.
Are you ready to book your Can I make last-minute changes to my itinerary? charter flight yet?
Our friendly, expert air charter agents are here to answer questions or start your quote today. Don`t wait, call now and we'll get you on your way to your destination!
Susan R. C.
Especially impressed that you were able to find us a rental car when there were none available in the entire area. You guys are wizards. The flight was comfortable and the pilots competent and professional. Thank you for helping us make this trip happen.
Randy A.
Nothing. Meagan Brower was outstanding! She was very informative and kept me updated on every aspect of the trip
Matteo G.
As always great coordination. I was not on the flight but rather my family and Stratos arranged everything. Even with a winter storm, my wife being delayed, De-icing and two sick kids on-board, Stratos updated me while I was over seas and I knew everything was handled without any issues. The pilots we super kind and accommodating and it made for a wonderful trip. All ground transport, catering and logistics went flawlessly and the Stratos team even arranged my ground transport meeting them from a commercial flight. I cant say enough about the team and their personal pride and care for my family. Thank you again!
Randall H.
Superb service.
Julie T.
StratosJets priority is safety first. I’ve flown a few times and each time it’s been a great experience.
Julie D.
This experienced exceeded my expectations in every way. The booking process, follow up, attention to detail, urgency and ease of communication were all excellent. The pilots were friendly, prepared, professional and prompt. The plane exactly as described and needed. I will definitely use this service again.
Debbie L.
It was great from start to finish. Everyone was very professional and helpful. There were to worries at all. Just what we needed.
Gavin Spurgin
Working with Antonio and the Stratos Jets team was phenomenal. Outstanding communication and quick relay of all information. As an operator, working with Stratos and the Allied Jet Agency is as good as it gets! Looking forward to more trips together!
Mike S.
My family has flown with you dozens of times. Everything, from booking, to the flights, to the follow-up shows that you care about your customers. I would definitely recommend Stratos & have already done so.
John Clark
Always a pleasure to do business with Stratos Jets. Smooth process from booking to completion. A great organization.
Jack S.
For as spectacular as our inbound flight was, this topped that. Best ever from the equipment, to the crew, to the amenities in the plane that included an individual tv for each seat. The flight attendant asked if we had any catered food for the flight and we said no as we all had a nice breakfast prior to departing. Not sure this was part of the normal service but she served us cheese and salami, chicken salad and egg salad sandwiches, and even baked us hot chocolate chip cookies. Amazing experience. I would fly them every time! Can't beat the price for what we got. Great job arranging them Anthony! Really appreciate your flight updates on the status of the plane the day of our travel!
Susan D.
Our commercial flight was being delayed out of Asheville and there were no other flights that day or the next day. Finally at 8 o’clock at night we called Simon to see if he could come and pick us up. By 1030 we were on the plane and on our way home. It was amazing. Simon is, incredibly efficient and thoughtful. Great experience.
Paul K.
Daniel was very responsive late into the night and early morning and was able to arrange our flight in hours. Time from first contact to wheels up was less than 12 hours. The FBO's and crew provides were very accommodating and helpful. 5 stars!
John H.
Glenn made booking easy and was on top of every detail throughout the process. The flight itself was flawless. Many thanks.
Tonio B
We recently flew on an International flight to the Bahamas with Stratos and the whole experience was top notch. From the flight support & customer service to the pilots and overall flight experience, our trip through Stratos was absolutely seamless. We highly recommend them!
Barry L.
Will recommend to friends
Buddy P.
already recommended to a friend.
Steve B.
I have been using Stratos for all of my trips the past 2 years, and they stay on top of all my needs. Thanks to the entire team!
Jim C.
Experience thus far has been extremely positive and seamless. Would highly recommend !
Rick H.
We have used Stratos for the past two years to handle our travel plans and enjoy the ease and attention to detail our trips have been handled with.
Kathleen L.
Yes, will highly recommend and will use your service again. The captain and co pilot were friendly and helpful. They did an excellent job getting us to Chicago and back to Virginia home safely. Frank did an excellent job answering all my questions and kept me up dated on everything. Thank you again, Kathleen L.
Jerry H.
Everyone was great
Kenneth J.
Crews were amazing. Aircraft less so. Very outdated and need of refurbishing. Shoulder seat belt was missing from one of main seats.
Karl R.
Antonio is a rock star - always takes great care of us
George B.
Would recommend Stratosjets to all of our friends, was a truly awesome experience!
David R.
We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave
Michele S.
Prompt and great ongoing communication. Very accommodating and professional. Jesse was attentive and perfect to work with!
John S.
Start to finish the team was very professional.
William B.
The level of service provided by Stratos is very high. Glenn and team continue to listen and understand our needs and organize excellent service. The latest provider was the best so far. Thank you team.
Dan C.
couldn't get better than this, amazingly efficient and helpful
Geraldine C.
Booking was great, Kyle is wonderful a asset to your company. However the pilots were not. They were not there on time never offered an apology or explained as to why. When questioned they were extremely RUDE. I was told that the Pilots went to eat lunch so they kept myself and family waiting over an hour past wheels up time. I arrived at 12:30 for a 1:00 flight they arrived at 1:30 for a 1:00 flight with BAD attitudes
Keith G.
Everything was lovely, no hiccups. One piece of advice, when travelling to Turks and Caicos, make sure you have a clear address for your destination. The customs officer held us for twenty-five minutes trying to figure out where we were staying. That was a little frustrating, but it all worked out. We will most definitely use Stratos for our next trip.
Jaime D.
Plane was not clean. One pilot claimed to have a mask but never wore it, despite being told to. My booking with Stratos was clear and should have been obvious even if I hadn’t specifically asked for a clean plane and a masked crew. My wife and I neither ate (to not remove our masks) nor used the bathroom ( the unmasked pilot had to use the bathroom shortly after departure). By far our most uncomfortable air travel made worse by the fact that it was private.
________________
Thank you for bringing this to our attention. I appreciate the feedback and opportunity for me to address this with the air carrier. I have contacted them and shared your experience with them. Your health and safety is of the utmost importance to us. While operating in this COVID-19 environment brings new challenges; sharing your experience, has allowed Stratos to identify opportunities to improve the customer experience by implementing several pro-active steps as well as additional QA requirements on the day of flight. We sincerely appreciate our relationship with you and your willingness to help us get better every day!
Soar Higher - Joel A. Thomas / CEO
Karen W.
Randy Schuette answered all of my questions and kept me up to date even with the early arrival of my flight which kept my trip on time. The flight was smooth with a great landing by pilot Mariah Fever!
Thank you,
Karen W.
Rose D.
Working with Stratos vs other jet charter companies lends a personal touch that seems lacking in others. I wouldn’t hesitate to recommend Stratos to friends.
Jim K.
Glenn and team were responsive and kept me apprised of the status of our flight, despite dynamic weather. Pilots were experienced and jet was on time and flight was smooth.
Bryan W.
From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.
Mathieu C.
Kyle from Stratos Jet was great to deal with... quick responses....great service....great prices....A+ experience
Jan M.
That sums it up.
Nathalie R.
We needed to book a same-day plane for employees and tools to provide urgent assistance to a customer. Zach was effective, proactive and cooperative in providing a solution, precise information and updates. Would recommend Stratos Jet anytime! Thank you!
Dorothy B.
We enjoyed the flight, aircraft, the friendly pilots, the aircraft waiting area and the service. Daniel Morejon was great in arranging everything and staying in touch with us through out the entire trip. Overall very happy and if rates come down a bit, will definitely use you again :)
Terrance W
Would highly recommend EVERYONE ALIVE! Amazing service. Awesome team, from first call to post flight. Top flight!
Kim Krum
Thank you for making our jobs easier! Great passengers and your team is always a pleasure to work with! Kind regards, Kim Krum
Scott B.
I look forward to booking again..
Jason T.
I called with pretty much an immediate need. With in two hours trip was covered. Great service
Jaime C.
Kyle was very nice and helpful, he made sure everything was in order and ready to go from beginning to end, really great costumer service. Aircraft was nice, well kept LearJet 40. Pilots Matthew and Jonathan were total sweethearts and very experienced, landing was beyond smooth. Only thing we weren’t so happy about was the fact that you could see some of the wear and tear of the years on the inside of the plane. Overall great experience!
Kim V. N.
From the ease of booking the flights and actual flights, it was effortless. I would definitely recommend Stratos to friends and use you again. Kyle was wonderful to work with, very helpful, and communicative. Both our flights were lovely. Staff was professional and courteous. All in all a great experience.
Judy M.
Kerry absolutely gets an A+ in customer service. Very well run jet service company.
Debi G.
Hey Wanted to let you know that your pilots were so thoughtful and attentive to my daughters needs yesterday. They removed all unnecessary obstacles for her. Thank you so much
Hobie L.
Recently booked a jet for 11 people from my organization to continue operations during hurricane Irma. As business owners know, operations do not cease during a disaster and customers must continue to be served. Stratos Jet Charters booked the aircraft we needed within an hour of reaching out. Our team was able to continue business operations in NYC seamlessly. Much appreciation to Joel and his team for fast action!