Bora Bora, French Polynesia Jet Charters

Nicole M.

I could not ask for more, I love using Stratos and will never use anyone else!

Beverly B.

We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.

Duane I.

Experience with Stratos was fine. Flight crew was both professional and personable. Aircraft was in top shape.

Susan C.

Everything was perfect. Kyle was extremely helpful. Answered all questions quickly and was very professional without a “hard sell” style. Everyone I dealt with was perfect. The flight itself was fast, quiet, comfortable. The plane was very clean, and well maintained. Both crew were helpful and pleasant. It is very likely that we will travel like this again and Stratos will be our provider. Thanks again. Susan

Kim T.

Ricky was wonderful to work with and answered all our many questions!

Mark C.

Can't see anything lacking, a great job all the way around. Thanks, Mark 

Federico d. S.

The trip was excellent, the aircraft new, clean and confortable. The staff really did the best to make the best possible experience. Will definitely fly again with you

Judy M.

Kerry absolutely gets an A+ in customer service. Very well run jet service company.

Daryl S.

Both the pilots were exceptional, professional, and very thoughtful. My father has limited mobility, and alzheimers , so the assistance from the crew was appreciated by all. Wonderful experience, i would do this again.

Shalana Pohlman

As always, you guys set a great example for what working with a broker should be like. :)

Brian H.

Service was incredible. Joel and Stratos was fantastic. Had a delayed special occasion and they went out of their way to make everything perfect. It was a surprise trip and could not have been easier to work with and very helpful in getting all arrangements made for in-flight. Beyond a 5 star. Thank you all for making a special trip a truly MEMORABLE one for us!!!

Dayne W.

Last minute decision to fly private. Daniel was incredible to work with on my travel. Would highly recommend Stratos!!

George L.

Great service!  Anne and I will contact you, probably in mid-January about our next trip to Florida. Thanks and have a good evening.

Tim L.

We were thoroughly impressed with all aspects of these operations. If at all possible, a method to protect the identity of passengers might be developed (whereby TSA rules are still met). If such a method already exists, my clients would appreciate knowing the details.

Steve B.

Glen and his team took care of all of our needs, from the flight to the car that picked us up at our destination. Nothing could have been more convenient and top rate!

Gail K.

Eastern Air Services (crew and plane) were wonderful. Stratos micro obsession with baggage and weights was beyond logical and anything that I had ever experienced in prior charters. Turned out there was PLENTY of room in cargo for additional baggage and that my guests were no where near any weight limitation. The only reason I tolerated the craziness was the price differential. Next time, if they are not the best price I am going back to my regular charter companies. ------------------------------------------------------------------------------------------

Dan F.

Everything great but itineraries always change last minute (tail #, terminal) which has caused problems.

Michael M.

Everything was great. Prompt and clear comms about flight / craft options. Kept us informed about key status. Nice account website and live-links for details. And, just friendly and pleasant people to work with. One big thing was that our original operator's plane cancelled due to mechanical the day before our departure. We know that happens sometimes and not Stratos' fault. What was great was how quickly the Stratos team got us viable alternatives. Within probably an hour we had an alternate operator confirmed. We were very pleased how well Stratos reacted. And, the replacement craft and crew were top-notch as well.

Rio L.

As usual, Anthony made the entire experience wonderful. He was expeditious in finding options for our trip and maintained continuous communication. The flight and support he provided were excellent.

Joel M.

My only complaint with Stratos is that Initially, I did not received the lowest price quote.

John F.

Anthony was terrific, good clear quote information, helpful options and overall a very pleasant experience.

Bill M.

Would recommend. I gave them a 5 star rating.

David L.

Excellent service and the crew was very professional.

Glenn K.

Excellent service from the first point of contact to disembarking from the flight. Kyle was amazing to deal with in the booking phase and the execution of the flight was flawless. Great pilots, equipment, handling, all on time. Highly recommended.

Rick H.

We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.

Paula W.

It's all good !

Roxann S.

Flight was for an elderly person and the tail number was provided a long time before the flight and I made sure the person flying had all the info written down by someone who could hear and got everything correct. Flyer had that until day before when tail number changed. I had to find someone who could hear me well and right down the correct info for the person traveling so he got it straight in his head and for driver.

Avanidhar S.

Travis C.

I worked with Kimberly from Stratos Jet Charters. She was very enthusiastic and helpful. In fact because of her enthusiasm and helpfulness, I chose Stratos over a another company that gave me a slightly lower quote. She answered all my questions and did her best to meet all my requests. The flight was excellent, plane was comfortable and the pilots were very helpful and professional. There was a bit of miscommunication about the hours of customs at my home airport .. and lead to a bit of confusion about the return departure time. Ice for beverages had melted on the first leg, and not all the drinks were stocked according to what was promised. My requests were fulfilled however for the return flight. I'm a coffee drinker, coffee was well stocked, but very little cream available, kinda curdled!!. These are tiny details but better supply of online refreshments would have made the flight perfect!! Beautiful views, no delays, smooth landings, and comfortable seats and lav. Beautiful shiny, clean plane. . the CJ3. Had a great time!

Guy L.

Yes

Paul G.

Always excellent customer service and flights!

Eva S.

Danny Morejon is a great facilitator who made this urgent flight possible within a matter of hours. He is also a good advocate for Stratos. Had it not been for the communication I had with him a few weeks ago when searching for flights, I wouldn’t have called back for assistance.

Sarah B.

We truly value our relationship with Stratos Jets and appreciate their business. They are organized and communicate well making sure all of the trips we do together happen seamlessly. We look forward to a long lasting relationship, thank you again for selecting our team and aircraft for your clients!

Vicki F.

We just completed a move from California to Hawaii with our dog a lot of our stuff which we would need until our mean shipment of household goods arrives in 10 days. Randy was able to secure the perfect your craft for people pets and stuff. Pilots were great. Aircraft was comfortable and a great easy ride.

Matteo G.

From pre-trip planning to updates via text message on your way to the airport, Stratos had us covered. We made our way from Emirates @ JFK and the FOB transfer was easy. Joel had already updated Julie (my assistant) before we landed that there were long delays out of JFK due to weather. The transfer to FBO was easy and they were expecting us. The plane was comfortable and modern and the crew could not have been kinder. Thank you guys as always for a great trip. Flight was great and the crew took us right past the storms and my one year old son slept the whole trip; a much needed reprieve for my wife and I.

Michael D.

Great experience all around. simon was great - awesome customer service mentality and communication throughout.

Hobie L.

Recently booked a jet for 11 people from my organization to continue operations during hurricane Irma. As business owners know, operations do not cease during a disaster and customers must continue to be served. Stratos Jet Charters booked the aircraft we needed within an hour of reaching out. Our team was able to continue business operations in NYC seamlessly. Much appreciation to Joel and his team for fast action!

Myra B.

Every aspect was professional, courteous, and reliable.

Nancy D.

The flight was smooth and comfortable The crew was professional and courteous. The agent's support was extremely professional--assisting above and beyond expectations with car shuttling service in Albany. We will highly recommend these services to others.

James V.

From start to finish everything was perfect. Steve Stogner was awesome, professional, efficient, great follow up . Our pax’s said “ absolutely loved the experience, great pilots, beautiful aircraft “

Brandi P.

Always a pleasure working with Stratos Jets. Never have had a bad experience.

Anita E.

I do not know what more anyone could have done. The service was nothing short of amazing from everyone involved. The trip was for my ailing mother to attend my brothers wedding. If it had not been for all of you this would not have been possible, and for that we are truly greatful!

David D.

I travel regularly for business and have booked charter flights through a number of different private jet companies. At the beginning of the year, I was referred to Joel at Stratos. Since then, I have booked a number of flights through Stratos. His team does a great job ensuring we have a seamless travel experience. I would definitely recommend Stratos to others.

Yolanda Sandoval

Stratos Jets has always been Organized and on point through the booking process. Their clear communication has always made it possible to execute each trip smoothly and as planned. This consistency has made them a trusted and pleasant company for us to work with. True honest business people! Thank you!

Jessica Bullard

As a charter operator, it is hard at times to work with Broker companies to get all of the information we need quick and efficiently back and forth to each other. We had no issues at all in this case when working with Stratos Jets. The team got everything we needed to us in a timely manner and we were able to make the transaction very smooth. I hope your clients enjoyed their flight! Our pilots said they seemed pleased upon arrival. Looking forward to working with you all again!

Curt C.

Other than the expected 12/26 ATC "hold" , we enjoyed another perfect flight!; great crew, great equipment and a most pleasant ride!!

Tom K.

Excellent service from end to end. Booking the charter was top level service, and that extended all the way to landing and departure from the terminal.

Jacy J.

Joel was great to arrange a flight for us last minute. He kept me updated through the process/flights. We would love to work with Stratos again.

Brian S.

Everything from start to finish was great will definitely be utilizing Stratos again

Christine L.

Great trip!  Keep us informed of empty legs to Aspen