St. Tropez, France Jet Charters

William B.

Glenn is always so helpful and understanding of our needs. He communicates everything so well. The provider downgraded the aircraft the night before which threw us off a little. Glenn handled things really well.

Valerie W.

Its always a pleasure to work with Mark and Stratos!

Lisa Stanley

Joel Thomas and his great team at Stratos makes booking a private charter easy. They keep in contact with you from the start right through to after the flight, which gives my travelers a piece of mind. Everything is always exactly planned to our specifications. Stratos really goes above and beyond in their industry - they are simply the best at what they do.

Geraldine C.

Perfect experience!!!!! The flight was on time, the pilots were great, and Booking with Kyle was easy and exceptional! Stratos is the very BEST option for flying private.

George B.

Would recommend Stratosjets to all of our friends, was a truly awesome experience!

Dave R.

We have used another broker and they too have been very good. I have enjoyed the two trips that I have booked with you and I have booked a third next month

Charles C.

Glenn like usual is great to work with and is always on top of it.

Matteo G.

The team and the total Stratos experience consistently impresses me on every trip! The immediate feedback, the technology platform which enables an immediate view of flight and aircraft availability, and of course the wonderful and accommodating communication with the whole team; Stratos is always amazing! They always go the extra mile and are always being preventative and proactive long before wheels up and down. As Stratos clients, we don’t feel any of the industry's current supply crunch. Whatever we have tasked Stratos with they have met and exceeded our needs and we could not ask for more or be happier. The experience, year-over-year is that Stratos has only added more options, more operators and we have only great experiences.

James R.

After our flight, I sent an email to Joel Thomas (CEO) telling him about our experience. Joel called me last night to thank me for email. In part, my email to Joel said: Ernest Hemingway once said: "The best way to find out if you can trust somebody is to trust them". We trusted Stratos Jet Charters with our first charter flight, and the actions of all of your employees and contractors sustained our trust in Stratos. I told my wife when we were flying down: "Kyle (Jones) must sleep with his phone or computer on his pillow". It didn't matter when I called, texted, or emailed. Kyle always responded on a near immediate basis. Wow! Since this was our first charter, Kyle professionally and patiently walked us through the entire charter process with accurate, complete, and well-documented information. He seemed to always be a step ahead and in many, many cases, anticipated our questions and preemptively answered them. In a world where you hesitate to call a service provider or financial institution because you know you will be stuck on hold or in voicemail hell, it is indeed a breath of fresh air to find a company who communicates so very, very well and truly appears to care about their customers and the customer's experience with them. Most of my interaction was with Kyle Jones but I also had communications with Sandy Milam and she exhibited the same responsiveness as Kyle. The ground crews at Signature Flight Services at TEB and PBI were equally adept at continuing that service of excellence. Last but certainly not least, pilots Ernie Guido and Don Poskitt were the icing on the cake. As a former CEO of a professional services business, I know how important the client experience is and how communication is one of the very key components. I just wanted to be sure you heard about our experience from a very satisfied customer. Kudos to you and your staff.

Gary C.

Joel and his staff made a family loss so much easier to deal with. They are like family and they have my business whenever I need it and they’re available.

Joe P.

I think you all did a great job!!! If we book with enough notice, maybe a newer ride? Not to say that the Hawker we flew was not great.. Only my thoughts. Joe"

Robert E.

Toilet paper, Pillows and blankets

James V.

From start to finish everything was perfect. Steve Stogner was awesome, professional, efficient, great follow up . Our pax’s said “ absolutely loved the experience, great pilots, beautiful aircraft “

Garrett E.

Daniel was the most efficient and communicative individual our firm has ever dealt with while in a crunch situation needing to get to Vegas immediately from Salt Lake. He went above and beyond to assess our needs and ensure our timeline was met. If we had a position on our sales team we would offer him a better offer then what you’re paying him and may in the future. Thanks Daniel. Hope to connect soon for our future trips. Garrett

Tina O.

Yes, was a smooth process

David A.

In every aspect of my travel experience my trip was perfect. My exchanges with Anthony we're great, the planes we're beautiful and on time

Robert C.

Heather was an important part of my chose in Stratos.

Joe B.

The whole process was easy and went BETTER than planned. Glenn was my agent and he made sure everything was handled completely and we had no worries. The plane left exactly on time and was an upgrade from the originally chosen plane. The car was waiting when we landed at the hanger and only had a few steps from the plan to the car. We made our appointment as planned and my family was so happy. I recommend Stratos highly.

Robert G.

Everything went perfect. great job. Yes I would recommend your company to my friends.

Scott J.

Yes I enjoyed it they was very easy to work with and did what they said they were going to.  I would recommend to other people

Judy M.

Kerry absolutely gets an A+ in customer service. Very well run jet service company.

Steve R.

Excellent service on very short notice! Since I was stranded at the Orlando Airport, Anthony got me out of bind of trying to get back home with impending work commitments. Good aircraft and crew....very smooth ride from Orlando to Jackson, MS. Stratos did a great job!

Thomas W.

Stratos was great and we for sure will recommend our broker to our friends

Jonathan G.

we will, repeat, refer, and appreciate, thank you.

Rick H.

As always the flight and booking process was handled with ease and professionalism. Our pilots were very personable and the aircraft was exactly what we were looking for.

Scott B.

Great

Bob Koch

Nice, easy and prompt communication. Pleasure working with your team

Tom C.

Let me just add K___ and my thanks for a perfect flight.  Great crew, great plane and and wonderful flight. Doesn't get any better.

Cathy W.

No improvements needed.

Susan C.

We thoroughly enjoyed or experience. The pilot was very experienced and had a great personality as well. Equipment was in great shape. I have to admit, flying with Stratos taking care of the details is the only way to go! Thanks, Joel and the whole trip team.

John DeTurris

Hey Joel, First of all, thank you very much for sending this trip our way. We really appreciate your business, especially in these strange times. Both your sales team and trip management team were very responsive and quickly gave us all the info we needed. That ultimately helped us provide the best trip for your passengers. Thanks again, hope to talk soon.

Mark L.

Completely satisfied

Scott D.

We had a great experience, particularly with Steve and the booking process, as well as with flight, which was fantastic. We would highly recommend Stratos. Thanks again!

Lynda K.

Randy was great. He helped with every aspect of the trip including time changes and catering. Both crews we had were great as well. Explaining, loading and unloading baggage, considerate and very polite. I would definitely use your service again.

Terry G.

Katie was great on very short notice. Here is were the 5th star was lost: No on board bathroom and I was not told about it. I specifically asked about quality of safety and maintenance by operator and got incorrect information initially; although there was no apparent problem .

Eric Sanchez

Good flight. Thanks for the trip.

Laura Thomas

Team, We have always enjoyed working with your professional staff. Requests and communication regarding trips are always timely. We hope that we can continue working together to provide a great experience.

David T.

Jeff P.

As always, Stratos has the best selection of aircraft and crew. Zach is amazing to work with.

Betsey S.

This was our 6th trip with Stratos/Simon Christian. We will do this again w/ you next summer. I've sold you to friends i believe who also will be booking with you/Simon Christian. thank you for everything..

Paige Verville

Stratos Jets has always been a great company to work with, very friendly staff.

Beverly B.

We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.

Joseph M.

KEEP UP GOOD WORK,WHEN I CALLED WILL HAD MY PAST INFORMATION IN HAND.HE WAS GREAT

Patrick B.

Everything from booking to flying to ground transport was taken care of. Stratos made our golf trip amazing!

Daniel W.

From start to finish Glenn was great. He accommodated our various changes and handled everything professionally. The flight was perfect. Pilot and co-pilot were great.

Erik Hjortaas

I thought Stratos was professional and easy to work with. We didn't have any problems or communication issues whatsoever. It's really nice when we don't have to deal with 10 different people to coordinate a trip.

James T.

My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.

Roxanne Stanley

We actually flew the flight in one of our jets for Stratos Jets customer. Joel was great at providing us passenger information and returning the paper work in a timely fashion.

Trevor B.

Pricing to be competitive with Marquis etc.

David L.

Professional in every way… and, fully enjoyed the experience… especially the flight…great plane and pilots were 1st class in every way.