Tunica, Mississippi Jet Charters

William B.

Glenn and the team constantly exceed expectations. Nothing is too much bother. Every detail is taken care of. The crew and operators are always well briefed. Thanks team!

Arthur W.

Can't think of a thing!

Kim V. N.

Always a great experience. Amazing communication and expert service

Rick H.

We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.

Ray E.

I would recommend Stratos Jet to friends, we plan to try the service again soon.

Taylor Loosli

Anthony was great to work with and quickly provided all updates and changes for his client for us to communicate to our pilots and prepare the trip. We were glad for the opportunity to work with you all and look forward to helping with more trips in the near future!!

Matteo G.

Stratos offers the best overall value you can get for private air charter PERIOD. I have done tons of research and cost models and there is no better value. Joel and his team do all of the hard work for you. My family tried Wheels Up, local charter companies and App Based Deadhead charter and they were all really disappointing. All of these option look good but when you compare cost per hour, schedule flexibility and booking Stratos is always a better cost and value proposition. The equipment is always great (this trip was a Citation X with a beautiful brand new interior and every feature possible) and Stratos works around your schedule and exact needs. We have made all types of requests due to my young family and the Stratos staff and cabin crews are always so helpful and accommodating. They never have over sold us and always are sensitive to every need. Most importantly Joel only will put us with great operators. We were in and out of Aspen and safety was the number one concern and he always covers all aspects of the trip but safety first. Again, I can’t say enough about the Stratos experience and team.

Bruce M

I was in a desperate situation to get to my sons graduation from marine camp and I was not going to miss it. Stratos made arrangements very quickly to get me where I needed to go. It was very efficient and first rate. Thank you

Guy D.

We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.

Ron C.

While this was the first time between these two cities, we may take this route frequently in the future.

Al M.

Pilots were terrific, polite, and kind.

Gary L.

Yes very

Gustavo Botura

Always great to work with you guys!

Dave R.

We have used another broker and they too have been very good. I have enjoyed the two trips that I have booked with you and I have booked a third next month

Jaime C.

Kyle was very nice and helpful, he made sure everything was in order and ready to go from beginning to end, really great costumer service. Aircraft was nice, well kept LearJet 40. Pilots Matthew and Jonathan were total sweethearts and very experienced, landing was beyond smooth. Only thing we weren’t so happy about was the fact that you could see some of the wear and tear of the years on the inside of the plane. Overall great experience!

Nancy D.

The flight was fabulous, fun, and delicious. The crew was fantastic--professional and courteous. The flight attendant was spectacular--warm, wonderful and extremely attentive. The agent's support was once again terrific, thoughtful and professional. We will highly recommend these services to others.

Michael A.

We had a great experience, Anthony our contact was in close contact before the flight keeping us updated and the service was excellent on both sides.

Kyle B.

This service was unmatched and couldn’t have been better!

ASG ASG

Good communication

Rose D.

Working with Stratos vs other jet charter companies lends a personal touch that seems lacking in others. I wouldn’t hesitate to recommend Stratos to friends.

Jacob I.

Anthony should get a Raise

Rhonda Abdulla

I did have a good experience dealing with the charter staff. The only suggestion I can make would be that when sending revised itineraries or updated information is that somehow you reference what is new or updated info. Either in the email or by highlighting the NEW info. Thank you for using Oak Air.

Frank B.

Excellent

M.A.G.

With only a 15 hour window from my 1st request to Joel to wheels up, Stratos provided me with a great plane, rate and service. I texted from overseas and within 30 minutes had a quotations. With 2 hours Joel and his team came back with even better rates and we locked in the Flight! I am always amazed at the service and how they track every detail of the flight and my progress. Even though I am in a second tier city I get amazing flight options with Joel and his team. The equipment was a light jet with brand new soft goods and fantastic pilots. Everyone was super friendly and when you book through Stratos you are treated as an Aircraft owner. Thank you again guys! MAG Pittsburgh, PA

Jessica Kirby

As always, we enjoy working with you all. We all strive to accommodate the clients needs as best as possible, on our end and your end. Looking forward to many more trips with you all in the future.

Oliver R.

Always a joy

Nicole M.

There are not enough words to express how incredible Stratos is. From start to finish, my experiences with them are the highest quality of service and performance.

Mary B.

All good. I would like info on best, fastest way to charter jet for my next trip to India. I'm not wealthy, & run a small business. My work is only to benefit impoverished people internationally. My website is www.lesindiennes.com. I must travel regularly to India yearly for my business. I wonder if your company alo cares about these people? Is it possible to use your services for this business travel? Can you advise me to a NY company that is more suitable to my needs. I answered your questionnaire. I look forward to your advice, & to learn how much your co. Is concerned with the plight of these people's? Best Mary

Gene A.

Joel and the team at Stratos Jet Charters were great. Even on short notice, Joel was able to charter a plane for me in California and made sure that it was a smooth process the whole trip. He was readily available when I had several last minute changes to the itinerary. Highly recommend.

Francis L.

Garett is the best!

Tonio B

We recently flew on an International flight to the Bahamas with Stratos and the whole experience was top notch. From the flight support & customer service to the pilots and overall flight experience, our trip through Stratos was absolutely seamless. We highly recommend them!

Paul K.

Daniel was very responsive late into the night and early morning and was able to arrange our flight in hours. Time from first contact to wheels up was less than 12 hours. The FBO's and crew provides were very accommodating and helpful. 5 stars!

Edelweis Sorianosos

Kim was such a pleasure to work with and always kept in contact with us whenever there was a change or new request. She was professional and courteous, I look forward to working with her in the future if Stratos chooses to book from our fleet again :)

Sean L.

Very fast quote ~ excellent pricing, strong safety rating. Trip was excellent.

Robert G.

Everything went perfect. great job. Yes I would recommend your company to my friends.

John H.

Glenn made booking easy and was on top of every detail throughout the process. The flight itself was flawless. Many thanks.

Trevor B.

Pricing to be competitive with Marquis etc.

Gary C.

This trip was unusual in that on the return there was a tropical storm that hit our area. Joel stayed in constant contact with me and flight operations so there was never a time that I was uninformed. I have no hesitancy to recommend Joel, a pilot himself and in charge of Stratos, to others seeking a charter operator.....in fact I have done just that.

Christine L.

Great trip!  Keep us informed of empty legs to Aspen

Carol C.

As far as I can tell the flight was great. My nephew, his wife and their dog flew from California to Guam for a move. The airport they flew from was changed the day prior to departure due to weather. The catering however didn't make it to the airport so they were on the plane for 15 hours with only the complimentary snacks and the crew shared some of their food with them. When you fly private you expect things to go smoothly...that's why you're willing to pay the extremely high price for. In my opinion there were opportunities missed to make it right. Since they had to refuel in Hawaii there was at least 6 hours to get some kind of catering for them when they landed in Hawaii. I realize that catering needs 24 hours notice but someone couldn't gone above and beyond to make things right and get them fresh fruit and veggie platter with a plain hot pizza or something to give them something other than snacks. I know if the CEO of Stratos was flying this catering issue would've been unacceptable.

Carol - Thank you for bringing this to my attention and you are certainly right.  The ball was dropped.  I have spoken with the private flight advisor regarding the matter and our day of flight process was not followed.  Not having something ready in Hawaii during the fuel-stop is truly a missed opportunity.  I am truly sorry for our misstep and the poor experience this must have been for your nephew and his family.  

Bob W.

Outstanding service.  Appreciate all the aircraft options

Leah L.

Top notch experience, pilot was amazing, plane was great, service was phenomenal. No complaints at all.

Joel M.

Yes. Good. Good. Yes

Etta G.

Mr. <name removed for confidentiality> is extremely upset and disappointed with Stratos Jets as the plane had mechanical problems on take off which delayed the trip by 5 hours. It was his wife's birthday and the entire family had a full day of sightseeing arranged which had to be cancelled. The trip was very costly and he feels he is due back some compensation. Thank you, Etta G.

Daniel F.

Great pilots, crew, and plane! Helped a lot with Covid stuff.

Lynda K.

Our original plane had maintenance issues and we were upgraded to the only plane available. It was such a beautiful ride, we upgraded for our return trip. Everyone at Stratos is professional, customer oriented and a pleasure to deal with. I will continue to use their service.

Rich C.

The crew of Citation very good Cordial and effective Trip punctual all good Thanks

Beverly B.

We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.

Carol K.

Loved everything about our flight, thanks to the unbelievable service from Kerry and Sarah.  We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else. Kerry is a super rock star of customer service. Wow!

Cathy L.

Would definitely recommend Statos Jets. Always know Kerry Hill is doing her best for us.