Kyle Jones
Director of Sales
Kyle Jones has always had an interest in aviation. While his grandfather served as a Delta Air Lines captain for 35 years, Kyle’s path took him to the military. After graduating high school south of Atlanta, he found himself stationed in St. Louis, MO, Columbus, GA, Fort Bragg, NC, and Vincenza, Italy. He served for six years and considered pursuing aviation in the military but was eager to have other life experiences. After finishing engineering school and working in luxury car sales, Kyle met Stratos CEO Joel Thomas in Florida. He was encouraged to join the Stratos team, as it meshed his interpersonal and organization skills with his love of aviation. “I love aviation, so working with Stratos makes me more passionate and eager to represent the company and discuss all issues with my clients and be 100 per cent transparent.” Kyle’s military days haven’t completely left him. Instead of running obstacle courses, he now competes in CrossFit competitions and the occasional 5K race.
Excellent Customer Service and Flight!
Good morning, Joel. I have been in the customer service business for 30 years as a realtor and previously customer service manager for a performing arts hall. I am very critical when it comes to customer service as so many companies who pride themselves being excellent fall short. I feel when it excels, it should be pointed out to their superior.
Falling short is certainly not the case with Kyle Jones and Leslie Jackson. This is my first experience with chartering a private plane. My 94 year old father and 92 year old mother are going to their favorite place in the world, the Beau Rivage hotel in Biloxi MS at Christmas time. A charter flight works so much better than the hassle of traveling commercial today.
Kyle was on top of everything for me and when I would send him a question via email the response was rapid fire. The same goes for Leslie. I don’t think it was more than 5 minutes before a response came back. Their friendliness, professionalism and knowledge is above par and you are extremely lucky to have them on the Stratos team.
My father insists he will be going again next year and I hope he is correct. I will contact Stratos for their traveling needs and hopefully work with both the wonderful Kyle and Leslie again.
Merry Christmas to you and your family and a happy New Year.
Laura
Great trip