As an air charter service, Stratos Jets is in the business of providing clients with memorable air travel experiences. When you schedule a private jet rental, booking should be simple and service personal.
Private travel offers many benefits. For business travelers, it enables out-of-town meetings, facility tours and regional office visits. For personal travelers, it’s a convenient way to visit anywhere in the world, while avoiding the stress, wait times and frustration associated with commercial travel. At Stratos Jets, we simplify the booking process by arranging every detail. Our highly trained charter agents will find the most suitable aircraft, best-positioned aircraft, most competitive private jet prices available, most suitable airports based origin and destination.
Take a few easy steps, and fly in your very own private jet rental…
Rich B.
As a part 135 operator, I have been doing business with Stratos Jets since it was founded by Joel Thomas in 2006. Since the first trip I could tell they were a different type of Jet brokerage. Joel and his team of aviation advisors have always conducted themselves with the highest of standards and partnered with platinum operators like us to give their customers a luxurious private jet experience. Thank you for a decade of partnership and excellence. Thank you for your friendship! Rich Brennan VP of Sales
Tim S.
The experience was perfect throughout from initial contact through final payment. Our flight was a last minute family emergency and the folks at Stratos Jets made every effort to get me and my family home as quickly and safely as possible. I cannot thanks them enough for caring about our situation.
Carmen Sadek
Working with Stratos Jet has been a great experience. Even with making last minute accommodations for the client, the complete process was effortless with great communication from Stratros Jet! We will be looking forward to our next flight together.
Kyle B.
This service was unmatched and couldn’t have been better!
Samuel J.
Excellent
James R.
After our flight, I sent an email to Joel Thomas (CEO) telling him about our experience. Joel called me last night to thank me for email. In part, my email to Joel said: Ernest Hemingway once said: "The best way to find out if you can trust somebody is to trust them". We trusted Stratos Jet Charters with our first charter flight, and the actions of all of your employees and contractors sustained our trust in Stratos. I told my wife when we were flying down: "Kyle (Jones) must sleep with his phone or computer on his pillow". It didn't matter when I called, texted, or emailed. Kyle always responded on a near immediate basis. Wow! Since this was our first charter, Kyle professionally and patiently walked us through the entire charter process with accurate, complete, and well-documented information. He seemed to always be a step ahead and in many, many cases, anticipated our questions and preemptively answered them. In a world where you hesitate to call a service provider or financial institution because you know you will be stuck on hold or in voicemail hell, it is indeed a breath of fresh air to find a company who communicates so very, very well and truly appears to care about their customers and the customer's experience with them. Most of my interaction was with Kyle Jones but I also had communications with Sandy Milam and she exhibited the same responsiveness as Kyle. The ground crews at Signature Flight Services at TEB and PBI were equally adept at continuing that service of excellence. Last but certainly not least, pilots Ernie Guido and Don Poskitt were the icing on the cake. As a former CEO of a professional services business, I know how important the client experience is and how communication is one of the very key components. I just wanted to be sure you heard about our experience from a very satisfied customer. Kudos to you and your staff.
Brian M.
Glenn and his team at Stratos were amazing. Unfortunately, the operator provided last minute communication of a delay that caused problems on the arriving end of the flight. The operator was aware of the delay the night before and failed to inform Glenn (and in turn, me). The drive from the San Jose, CR airport to my final destination was incredibly dangerous due to my having to drive at night. The stress of travel was significant to begin with. The poor communication and the delay into the final destination caused another whole level of stress which is understood when you travel commercially, but not when you spend $17K on a private jet charter.
Carol C.
Trip was perfect.
John S.
Anthony did an excellent job arranging a convenient flight at the right price to get us back to Canada Limo service was very efficient Plan to get Anthony to get us back to Florida in January
Malachi O’Neill
Very professional, very knowledgeable - truly care about their clients. Stratos is always very good to work with. When one of their requests come in we know we will be treated equitably, politely, and professionally, as the Operator. The Stratos team is always friendly and thorough. The Stratos Guests are always very good to our Flight Crews, which we appreciate very much. I would highly recommend Stratos Jet Charters. Malachi Mountain Aviation.
Keith G.
Everything was as expected.
Terry D.
I wanted to thank you for making the arrangements for my trip up north on 7/29/20 & the return flight yesterday with Tyler et all to Orlando. Everyone was very polite, timely, and helpful and we felt completely safe & comfortable traveling with Stratos Jet Charters.
Wishing you well & grateful for a wonderful alternative for traveling.
Paul A.
Easy booking/cost effective/always takes care of all problems
Lashonda R.
Steve made sure we had everything we needed. The travel arrangements were made easily and were efficient. 3 friends and myself had our first experience with flying private with Stratos. The food provided was delicious, the limo and transportation was perfect, and the entire experience was well worth the money. A special thank you to Pilot Dan! He was very helpful and made sure we were comfortable. Definitely a memorable experience. Stratos is my go to place when flying private from this point forward.
Rick H.
We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.
Roxanne Stanley
We actually flew the flight in one of our jets for Stratos Jets customer. Joel was great at providing us passenger information and returning the paper work in a timely fashion.
Steve B.
There is no way to improve on what Garett did for us in our time of personal tragedy. He responded with excellence, compassion, thoroughness etc. He went over and above for an absolute stranger in tremendous need. I can't say enough about the job he did. God bless Garett!!!
Stuart S.
We felt safe, comfortable and the flight arrived ahead of schedule.
Sue P.
The service was impeccable
Nancy D.
The family loved the flights wow landings terrific pilots planning to repeat in the future
Susan C.
We thoroughly enjoyed or experience. The pilot was very experienced and had a great personality as well. Equipment was in great shape. I have to admit, flying with Stratos taking care of the details is the only way to go! Thanks, Joel and the whole trip team.
Jack Lambert
You guys are great! Keep em coming
Trey hunt
The Stratos team was very easy to work with, made the entire process quick and easy. Pleasure to work with.
David R.
We had a great experience. Our normal broker is equally as professional and good. So we would be happy to try you again as we would our previous broker.
Luis R.
Excellent service from Anthony all the way around. Quick response for a last second booking, great follow-up and great online itinerary management service.
Karen W.
Randy Schuette answered all of my questions and kept me up to date even with the early arrival of my flight which kept my trip on time. The flight was smooth with a great landing by pilot Mariah Fever!
Thank you,
Karen W.
Ray E.
I would recommend Stratos Jet to friends, we plan to try the service again soon.
John S.
Everything was above and beyond. Thank you!
Tom C.
This flight including the initial contact with Stratos, the booking, the flight prelims, the flight itself including the crew, and off-loading after our on-time arrival was as close to perfect as it's possible to get. Stratos did a great job of finding the appropriate flight and handling the payment and booking as well as keeping us informed of pertinent details as flight time arrived. In summary, great flight and a great job by Stratos!
Martha K
First time flying on a private plane. Knowing the exact layout inside & manner of boarding. Originally inquired about a Lear jet 35 & then confirmed a citation ll. Not a problem for me & my husband but for the 102 year old traveling with us was difficult to board as initial step into plane was 18 inches & the crew had to find a step stool. Steps were little and required several people to board & inboard her. The crew of Lance & Meagan were exemplary & would fly with them anytime
Rick H.
As always the flight and booking process was handled with ease and professionalism. Our pilots were very personable and the aircraft was exactly what we were looking for.
Glenn K.
Excellent service from the first point of contact to disembarking from the flight. Kyle was amazing to deal with in the booking phase and the execution of the flight was flawless. Great pilots, equipment, handling, all on time. Highly recommended.
Steve R.
Excellent service on very short notice! Since I was stranded at the Orlando Airport, Anthony got me out of bind of trying to get back home with impending work commitments. Good aircraft and crew....very smooth ride from Orlando to Jackson, MS. Stratos did a great job!
James M.
yes!
Kris V.
Jennifer said that last night was the best flight of her whole life!! I heard it was a brand new plane – lucky ladies of last night!! Thanks again for everything and I’m sure we’ll be working together again soon 😊 Kris
Harry W.
I took a trip to NYC for New Year's Eve with my wife and another couple, the whole Times Square experience was amazing. Danny is a ROCKSTAR, he took care of every detail and stays in constant contact with me ensuring all my trips are seamless and effort-free on my part. This trip had a snag or two with planes and availability. Danny once again handled everything in a truly professional manner and kept me in the loop, even texting and talking to me on Sunday night! I will never go anywhere unless Danny is in my corner. THANK YOU!
Adam W.
Our company jet had a mechanical problem and we had a very important meeting that our passsengers had to make. Joel was able to locate and reposition an airplane for us in a matter of two hours. Our passengers were able to make their meeting and were very pleased with the aircraft/crew that was selected. Good work.
Roxann S.
Flight was for an elderly person and the tail number was provided a long time before the flight and I made sure the person flying had all the info written down by someone who could hear and got everything correct. Flyer had that until day before when tail number changed. I had to find someone who could hear me well and right down the correct info for the person traveling so he got it straight in his head and for driver.
Mike B.
the flight and service was great.
James T.
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
Joel M.
Always enjoy flying privately. Exciting from planning a trip to booking to flight(s). Predominantly use Stratos. Attentive and personal service. Joel Thomas was a great go to person. All subcontractors that they use have been top-notched. Only critique is I obtained better final pricing of the flight when I received quotes from other charter companies. Seems to be an industry thing about competitive pricing in order to obtain the best price. Yes I would recommend Stratos.
Laura Thomas
Team, We have always enjoyed working with your professional staff. Requests and communication regarding trips are always timely. We hope that we can continue working together to provide a great experience.
Carol K.
Loved everything about our flight, thanks to the unbelievable service from Kerry and Sarah. We were so very pleased with the planning, follow up and service. Do not waste your time or money looking anywhere else. Kerry is a super rock star of customer service. Wow!
Kenneth J.
Crews were amazing. Aircraft less so. Very outdated and need of refurbishing. Shoulder seat belt was missing from one of main seats.
Nick G.
Outstanding service throughout entire process. Able to meet requirements quickly Professional service provided while maintaining a personal touch
Søren Bisgaard
As the operator, this client showed great brokerskills. Precise emails and everything was provided shortly after requested. Would love to work with StratosJets again soon.
Adam G.
Was a great experience. Joel got everything done within a few hours while we were in Europe. Great people. Great service.
Cathy L.
I wasn’t able to do the survey that is being done by google as I don’t have a google email and don’t want to set up another email account to be spammed to death. However, if I could have done the survey, I would have given Stratos Jets very high remarks and the reason would be because of the dealings I have with Kerry Hill. As I believe I told you when we met at the S&D last year, Kerry is the best and most considerate person I have ever dealt with from a Charter company. Not only her flight following in which she keeps me posted on everything from beginning to end but also her attention to all the other details for the reservation such as needs of transportation for passengers, insuring that the catering is ordered and delivered. She takes a lot of the weight and stress of my shoulders. If ever I have a question, she is quick to get me the answers I need. In my opinion, she is a very valuable asset to your company.
Jeff C.
We had a last minute need for supplemental lift, and were very pleased with the service provided. Glenn did a fantastic job arranging this flight on very short notice and kept me up to date with the details. I would not hesitate to use them again.
Robert D.
From the first quote and phone call to departing the plane and follow up, service was outstanding! Frank (our point of contact) saw to every question and requirement we had with professionalism, courteousness, and speed. I am very used to hiccups and miscommunications when traveling, but with this trip there were absolutely none. The flight crew was friendly, accommodating, and very good at what they do. The flight was probably the smoothest I've ever had. I know that depends on a lot of factors, but it definitely added to the experience. I wouldn't hesitate to recommend and use Stratos Jets in the future.