As an air charter service, Stratos Jets is in the business of providing clients with memorable air travel experiences. When you schedule a private jet rental, booking should be simple and service personal.
Private travel offers many benefits. For business travelers, it enables out-of-town meetings, facility tours and regional office visits. For personal travelers, it’s a convenient way to visit anywhere in the world, while avoiding the stress, wait times and frustration associated with commercial travel. At Stratos Jets, we simplify the booking process by arranging every detail. Our highly trained charter agents will find the most suitable aircraft, best-positioned aircraft, most competitive private jet prices available, most suitable airports based origin and destination.
Take a few easy steps, and fly in your very own private jet rental…
Sherri D.
This was probably the 3rd flight that the weather conditions were disregarded and I was told the flight was safe and would be comfortable. While we did land safely, the known turbulence was so intense I left my seat at one point, was thrown from side to side (no vomit bags around) and I was needing to do every breathing technique known to keep myself calm and not hyperventilate. While the crew and all people involved are extremely professional, disregarding weather reports with a strong wind advisory is irresponsible not only for safety but for the customers comfort. I learned upon landing that other flights in that same airport had cancelled so why would mine fly even with the concern I expressed. Will the company lose money to reschedule? I will find it difficult to trust them in the future on any flight with weather advisories.
Deborah C.
Everybody was great. The plane could use a bit of a face lift, but since we were transporting eight animals, it was okay. I would definitely recommend Stratos to anyone who asks.
Jack G.
Service and attention was excellant. Little disapointed in the interior room. Very cramped.It would be OK for a very short flight but longer than 1 hour would need more interior room with adquate bathroom facitlies.
Geraldine C.
Perfect experience!!!!! The flight was on time, the pilots were great, and Booking with Kyle was easy and exceptional! Stratos is the very BEST option for flying private.
John K.
Zach was pleasant, knowledgeable, efficient and a delight to deal with. I have usually used another broker but Zach won the charter for your company Joel. Well done.
Patrick B.
Everything from booking to flying to ground transport was taken care of. Stratos made our golf trip amazing!
Ricky Guagliardo
Good afternoon, I hope all is well! The experience has been quite pleasant when dealing with Stratos Jet Charters! We appreciate your business and constant support. I look forward to continuing that business once our jets are added to our fleet. Thank you!
Jim W.
Joel I do not use google sign in re survey Let me simply say Ms Hill was outstanding every step of the way as was the service at Dolphin Sun night Thank you Jim W. Charter flight Omaha to Sarasota Mar 12
Orian D.
The service, follow up, and support was fantastic. Stratos made our family trip a success and we were all able to be together without the hassles of traveling. I would definitely recommend them! Thanks!
Alexander Musgrove
Sarah and Glen were awesome to work with to make the trip successful.
Steve R.
Good communication between Stratos and me regarding the jet being on site on ready for departure. Plenty of advance notice with the updates. This made my planning much easier.
Nisreen S.
Thanks for everything Joel... You made the booking process quite easy and were very patient in explaining everything. I appreciate all your help and I will definitely pass your contact information to all my co-workers in case they ever have a request for a jet booking.
Earl S.
everything went very well in all areas.Thank you .
Michael S.
Zach, I just wanted you to know that the gift basket did arrive. I haven’t seen it as I am out our home in the Hamptons, but my wife says that it’s beautiful. Also, I just wanted to thank you for a job extremely well done for me and my family. I too work in a service business and have always mentored our staff on how important it is to serve our clients with passion and zeal, to always be their advocate. You have learned those lessons well for so early in your career. So, many thanks. I’m sure that there will be a “next time” for my family (private air travel is addictive, as you probably know. Until our paths cross again . . . Michael
Vicki B.
Ricky was awesome and everything went smoothly. I will certainly use your services again should a need arise. Thank you for everything!
Dr. T
We can't speak highly enough of our experience with Stratus Jet Charters. From start to finish they were very professional, responsive and caring. We look forward to the opportunity of using Stratos Jet Charters for our next adventure.
Rebekah V.
Thanks for the great service again Kyle!
Jonathan E.
Joel and Stratosjets made my last minute flight to the Masters possible. Price was competitive and services was second to none. Joel and his team responded to each call and SMS in a matter of seconds. They took care of every detail from flight, to transport and everything in between. Jonathan E. Owner of Mercedes-Benz Dealership
Guy L.
Yes i will recommend it
Dani F.
Our company uses Stratos, we work directly with Kerry, she and everyone else have always been extremely helpful and manage our flights and requests with no problem! They respond friendly, quickly and we have no interest in ever switching companies. Highly recommended! Extremely happy clients!
Samuel J.
Excellent
Paul A.
Easy booking/cost effective/always takes care of all problems
Rick H.
We have been using Stratos for a couple of years now and appreciate their dedication to using only the safest charter operators. Just completed the front end of a back to back for the Christmas Holiday.
Jennifer E.
It’s always a pleasure working with Stratos jets! Your team always seems to be on top of everything. Thanks again for another smooth trip.
Nancy D.
The flight was extremely, even surprisingly, comfortable. The crew was fantastic--professional and courteous. The agent's support was extremely thorough and professional: explanations, details and assistance with car rental was much appreciated. We will highly recommend these services to others.
Marty S.
Yes
Richard R.
You did a superb job, and the crew was first rate. We will be back.
Duane I.
Experience with Stratos was fine. Flight crew was both professional and personable. Aircraft was in top shape.
John G
Everything was perfect - nothing to improve. Many thanks to Richard Gomulka for his assistance - he was great!
Eric Sanchez
Always a pleasure. Happy Thanksgiving.
Kim L.
Our VP's had a wonderful trip and great experience. Your staff is professional, welcoming, easy to work with and I look forward to working with them again. Thank you!
Joshua B.
Easy to book with and were very accommodating with a last minute booking.
Susan D.
Simon makes everything easy. He gets back to you immediately and efficiently!! The plane was gorgeous. All in all a perfect experience.
Cole Fraber
Team was very efficient and communicated in a timely, professional manner. Made it a breeze to work with! Thanks!
Michael F.
Amazing customer service and overall experience from my first contact with Kimberly. Stratos truly delivers what they promise!
Guy D.
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
Bonnie Myers
Yes, as always, you are right there on top of everything. you actually do "your job", and we always hope that we do our job to your liking.
Angie M.
Garrett is fantastic to work with. He is kind, responsive and you can tell he really cares about his customers. I worked with a different company on our way to our destination because Garrett could not find a plane. The agent at that company did not compare favorably to Garrett. I would highly recommend Garrett.
Eric Sanchez
Good flight. Thanks for the trip.
Kyle B.
This service was unmatched and couldn’t have been better!
Paula M.
Antun D.
Your whole operation is responsive and attentive, always good to deal with them
Dan F.
Everything great but itineraries always change last minute (tail #, terminal) which has caused problems.
David A.
I called my go to guy Anthony when another provider bailed the last second. He got me a plane ready to take off in two hours. Doesn't get any better than that!!
Jaime D.
Plane was not clean. One pilot claimed to have a mask but never wore it, despite being told to. My booking with Stratos was clear and should have been obvious even if I hadn’t specifically asked for a clean plane and a masked crew. My wife and I neither ate (to not remove our masks) nor used the bathroom ( the unmasked pilot had to use the bathroom shortly after departure). By far our most uncomfortable air travel made worse by the fact that it was private.
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Thank you for bringing this to our attention. I appreciate the feedback and opportunity for me to address this with the air carrier. I have contacted them and shared your experience with them. Your health and safety is of the utmost importance to us. While operating in this COVID-19 environment brings new challenges; sharing your experience, has allowed Stratos to identify opportunities to improve the customer experience by implementing several pro-active steps as well as additional QA requirements on the day of flight. We sincerely appreciate our relationship with you and your willingness to help us get better every day!
Soar Higher - Joel A. Thomas / CEO
Chip L.
Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.
Jim Hensley
The passengers we flew had a great experience and were pleased with the flight. Jim Hensley American Jet Charter, Inc
Diane H.
Simon was Great. There is nothing that cold have been better.
Jeff P.
Would highly recommend anyone looking for charters to contact Stratos. Their team was second to none in handling our request from first call to post flight. The CEO was even kind enough to phone me to ensure that we had located our crew at the FBO just prior to departure. I have run multiple aircraft in flight departments for many years and can truly say that its hard to find this level of professionalism in the business.
Harry W.
I took a trip to NYC for New Year's Eve with my wife and another couple, the whole Times Square experience was amazing. Danny is a ROCKSTAR, he took care of every detail and stays in constant contact with me ensuring all my trips are seamless and effort-free on my part. This trip had a snag or two with planes and availability. Danny once again handled everything in a truly professional manner and kept me in the loop, even texting and talking to me on Sunday night! I will never go anywhere unless Danny is in my corner. THANK YOU!