Business Jet Comparison Guide

Claus K.

Hi Steve and Joel and Sandy,

Wanted to say thank you for the quick refund. It’s nice to work with you. Very professional.

Bye and best regards to the U.S.,

Claus

Sarah B.

We truly value our relationship with Stratos Jets and appreciate their business. They are organized and communicate well making sure all of the trips we do together happen seamlessly. We look forward to a long lasting relationship, thank you again for selecting our team and aircraft for your clients!

Robert W.

Excellent communication with Glenn. I would definitely recommend Stratos. Our aircraft was a newer model and very clean. Crew provided a nice experience.

Joel M.

Since it was my first charter I have no comparisons

Jay S.

Appreciate Glenn's attention to detail and follow up. He is great to work with.

Charles D

With our family of 8 we we flew with speed and comfort from a blizzard ridden north to Florida. Commercial airports were still dealing with cancelled flights and major delays...we felt very fortunate.

Christopher S.

Anthony went above and beyond to make certain that our trip to the Bahamas went off without a hitch. The team coordinated everything including ground transportation. Anthony stayed in contact each leg of the trip to make certain that we had everything we needed. I highly recommend Stratos Jet and will certainly use them again in the future.

Joe M.

great from start to finish!

Robert E.

Toilet paper, Pillows and blankets

Patricia G.

Joel was a delight to work with arranging our flight from IRMA. Very professional and accommodating. I would definitely use him and your company again and refer others to you. The flight was fantastic with very nice pilots, James Briggs and Thomas Sommers. We were not the typical passengers as my husband has Alzheimer's and is wheelchair bound. Thanks for everything!!!

John L.

Probably to save on hotels for crew (Wisconsin would be cheaper than Toronto). Weather did not cooperate so cost us half an hour. Not the end of the world, but still an annoyance that could have been avoided.

Katy W.

Would definitely recommend to friends! Joel went above and beyond to get us home after hurricane Irma came through Florida! Joel was in a lot of communication with us due to the high air traffic that day! Can't wait to go through Stratos jets again!

Roxanne Stanley

We actually flew the flight in one of our jets for Stratos Jets customer. Joel was great at providing us passenger information and returning the paper work in a timely fashion.

Robert D.

From the first quote and phone call to departing the plane and follow up, service was outstanding! Frank (our point of contact) saw to every question and requirement we had with professionalism, courteousness, and speed. I am very used to hiccups and miscommunications when traveling, but with this trip there were absolutely none. The flight crew was friendly, accommodating, and very good at what they do. The flight was probably the smoothest I've ever had. I know that depends on a lot of factors, but it definitely added to the experience. I wouldn't hesitate to recommend and use Stratos Jets in the future.

Bill M.

Kyle jones and his team are always professional, creative and have competitive pricing and options to recommend b

Muaath A.

I reached out to Antonio 2 days before our trip. He handled everything in a a very expeditious and professional manner. He provided multiple options. We will definitely work with Antonio in the future.

Michael M.

Everything was great. Prompt and clear comms about flight / craft options. Kept us informed about key status. Nice account website and live-links for details. And, just friendly and pleasant people to work with. One big thing was that our original operator's plane cancelled due to mechanical the day before our departure. We know that happens sometimes and not Stratos' fault. What was great was how quickly the Stratos team got us viable alternatives. Within probably an hour we had an alternate operator confirmed. We were very pleased how well Stratos reacted. And, the replacement craft and crew were top-notch as well.

Carol K.

Competitive pricing and unbelievable customer service, from inquiry to post flight. They make it happen and make it easy. I will not competitive shop again because I have found the best price and service with Stratos.

Shaundra G.

Great experience overall. Communication is always great and solving any unforeseen issues has always been a breeze.

Earl S.

Fully and yes We would

John G

Everything was perfect - nothing to improve. Many thanks to Richard Gomulka for his assistance - he was great!

Tim K.

Everything about our experience was great. The quoting process was painless - several options were presented. Once the decisions were made there was great follow up from Rachel and her colleagues to handle every administrative matter with our trip. Everything went as planned and we were very happy. I would highly recommend considering Stratos for your next charter.

Robert A.

After our plane developed mechanical problems and a night of discomfort and doubt, Kyle was able to find a plane and a crew at last minute to save my wife's 60th birthday trip. We arrived a little late but we arrived! You are the best Kyle.

Lynda K.

The folks at Stratos are among the most client oriented firms I work with. They are prompt, polite and always do their best to accommodate me and my guests. Keep it up!

John D.

From the moment we arrived at your facility where one employee came to greet us and take our luggage to the friendliness of the pilots and their updates during the flight to the thank you by the pilots after arrival, Stratos was wonderful. The one item that I realize is out of your control is the Signature waiting area at EYW. When we left, there was a family of 5 without masks. Masks are required. When we returned, the same experience, a group of 2 couples without masks were laughing and not maintaining social distancing.

Joel Munson

We enjoyed the conversation with the Trip Support e-mail. They were responsive. Also appreciated the updates on ground transportation from Trip Support. E-mails were received on catering when there was nothing ordered which lead to some confusion on our side. Standard stock on the aircraft was Snack, coffee and pop along with newspapers. It was clarified with Trip Support

Lashonda R.

Always a pleasure to work with Steve!

George F.

Please accept my apology for not writing sooner, but some personal issues took a great deal of time. I want to thank you and your team for absolutely flawless handling of a very difficult position. Your ability to handle the need for a new plane , after ours was unable to fly, the same day was in and of its own spectacularly. However, your arrangements for lunch and transportation for our time necessary to wait for the new plane was wonderful. Separately, the crews of both planes were very helpful and polite with all of us in what can be a difficult situation. We all got home late but in fine spirts and safely with everyone complimenting crew and your efforts. We have travelled with you a number of times and I can only say it is for good reason, you are the best!!

Joel M.

My only complaint with Stratos is that Initially, I did not received the lowest price quote.

Tom C.

This flight including the initial contact with Stratos, the booking, the flight prelims, the flight itself including the crew, and off-loading after our on-time arrival was as close to perfect as it's possible to get. Stratos did a great job of finding the appropriate flight and handling the payment and booking as well as keeping us informed of pertinent details as flight time arrived. In summary, great flight and a great job by Stratos!

Sean L.

Very fast quote ~ excellent pricing, strong safety rating. Trip was excellent.

John N.

I booked a flight for my good clients and amazing service from pre departure to arrival. Friendly staff and always easy to reach. My clients left sunglasses in the plane and they are already on their way. I will use you for sure again. Thanks again.

Sage L.

Once again the whole experience was great. I was informed every step of the way. There were concerns from a big storm that was coming in. The Stratos team went above and beyond to make sure everything went as smoothly as possible and got me home safe. Anthony Angelini is the best.

Julien S.

We had a great experience, we will definitely use stratos again.

Valerie W.

Stratos continues to exceed my expectations!

Starlight Music

I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!

Karl H.

Glenn was wonderful, the jet was clean and the crew was fantastic.

Jacob Irvine

See above.

Robert G.

Everything went perfect. great job. Yes I would recommend your company to my friends.

Bruce M

I was in a desperate situation to get to my sons graduation from marine camp and I was not going to miss it. Stratos made arrangements very quickly to get me where I needed to go. It was very efficient and first rate. Thank you

Jenna D.

Since day one, Joel and his team have been providing us with great customer service and always meet or exceed our needs. They are impeccable in their constant communication, which includes everything from quotes to flight status, and all in between. They are very accommodating to all requests, even the last minute ones. Sarah with trip support has carefully and flawlessly helped with all requested travel arrangements, from car rental to car service. It is hard to find a company these days that is genuine and understands the importance of truly great customer service, and this company and all members of the team, have this! It is very refreshing. I would recommend this company to anyone who has ever thought about trying Jet Charters or has done so for years, it will be a change for the best!

Jack G.

Your company really cares about it's customer and made us feel so comfortable and confident. I would recommend your service to others.

Matt S.

Easy Trip. Beautiful Airplane. Pilots were very Knowledgeable & Professional

Eric Sanchez

Always great teamwork

Curt C.

Other than the expected 12/26 ATC "hold" , we enjoyed another perfect flight!; great crew, great equipment and a most pleasant ride!!

Emily E.

I was frantically looking last minute for a private jet to transport myself and a family member with early onset memory loss from Minneapolis, MN to Keene, NH. I found Stratos Jet Charters online and they caught my eye. From the first phone call to Eric Bold, the broker, to the landing in Keene, NH, I was completely amazed at how easy it was to book the flight and get the details in order. Eric was super sharp and made the entire booking simple and fast in a very professional way. He was also totally available by phone immediately when I needed to talk with him. Sarah, also, helped us with catering and the passenger manifesto and she was just as competent. The pilots, Jeff and Deanna, made us feel very secure and confident about the flight and our comfort. I feel so fortunate to have found this company and will reach out to them for all of my future private jet needs. Thank you, each of you, and thank you, Stratos!!

Al W.

Absolutely wonderful,....would recommend this to anyone [if they can afford it], real value….worth every penny!! Absolute comfort,.. courteous,... simple booking,...true luxury,.....best possible trip home from Florida !!

Michael M.

So easy to work with. Terrific communications.

Steve B.

Glen and his team took care of all of our needs, from the flight to the car that picked us up at our destination. Nothing could have been more convenient and top rate!

Sara P.

Working with Kerry Hill and Joel A. Thomas from Stratos is always a pleasure for us at Regency. There is clear communication from start to finish. Client expectations are laid out, so that we can work our best to execute them. They communicate with us in a timely manner, and of course expect the same from us. Their clients are respectful of our jets and our crews. We definitely enjoy partnering and are looking forward to many more come 2023!