Private Jet Charter Airports

Cathy L.

I wasn’t able to do the survey that is being done by google as I don’t have a google email and don’t want to set up another email account to be spammed to death. However, if I could have done the survey, I would have given Stratos Jets very high remarks and the reason would be because of the dealings I have with Kerry Hill.  As I believe I told you when we met at the S&D last year, Kerry is the best and most considerate person I have ever dealt with from a Charter company.  Not only her flight following in which she keeps me posted on everything from beginning to end but also her attention to all the other details for the reservation such as needs of transportation for passengers, insuring that the catering is ordered and delivered.  She takes a lot of the weight and stress of my shoulders.  If ever I have a question, she is quick to get me the answers I need. In my opinion, she is a very valuable asset to your company.

Buddy P.

already recommended to a friend.

Frank B.

Excellent

Rick H.

As a repeat customer of Stratos we have always been treated with care and understanding of the circumstances surrounding our travel needs. When Joel was unavailable Zach jumped right in without missing a beat.

Gustavo Botura

Always great to work with you guys!

Chris K.

I spent 5 hours waiting for my Delta flight at the Nantucket airport Sunday afternoon. They ended up canceling my flight at 6:30pm. The Delta agent informed me that the earliest flight I could get would be sometime on Tuesday. I had a dinner Monday night and an extremely important meeting on Tuesday in Indianapolis. I could not miss either the dinner or the meeting. I texted Anthony at 6:30pm on Sunday night asking if he could help me get to Indy by 5pm the next day. He and his team went into action and we secured a flight at a decent price that night. Everything went well and I was able to make my dinner and meeting.

Kim T.

Ricky was wonderful to work with and answered all our many questions!

Kim H.

I have never met Anthony, but based on his efforts over the years, I would hire him sight unseen. Best customer service. Period. I've gone with other carriers who promised lower price and got stranded. He's always found a way to accommodate even when challenges occur. Top notch.

Esther R.

I really don't have a basis for comparison since this was my first experience with a charter but I was extremely pleased with the service.

Ricky Guagliardo

Good afternoon, I hope all is well! The experience has been quite pleasant when dealing with Stratos Jet Charters! We appreciate your business and constant support. I look forward to continuing that business once our jets are added to our fleet. Thank you!

Sarah B.

We truly value our relationship with Stratos Jets and appreciate their business. They are organized and communicate well making sure all of the trips we do together happen seamlessly. We look forward to a long lasting relationship, thank you again for selecting our team and aircraft for your clients!

Ivan J.

Great communication, everything on time and accurate, highly recommended

Yolanda Sandoval

Stratos Jets has always been Organized and on point through the booking process. Their clear communication has always made it possible to execute each trip smoothly and as planned. This consistency has made them a trusted and pleasant company for us to work with. True honest business people! Thank you!

Keith G.

Everything was lovely, no hiccups. One piece of advice, when travelling to Turks and Caicos, make sure you have a clear address for your destination. The customs officer held us for twenty-five minutes trying to figure out where we were staying. That was a little frustrating, but it all worked out. We will most definitely use Stratos for our next trip.

Curt C.

As always, Equipment and crew just terrific which resulted in a most pleasant flight!! One Complaint: the stocking (snacks & beverages) was very weak. One could mix their Mr. Tito's with Coke, Diet-Coke or Coke Zero and the chips had either passed their expiration date or were on the cusp. My 2 Cents, cc

Eric Sanchez

Great experience as always!

Jessica Kirby

As always, we enjoy working with you all. We all strive to accommodate the clients needs as best as possible, on our end and your end. Looking forward to many more trips with you all in the future.

Ahmed A.

Stratos Jets provided excellent customer service! One of the most reliable private jet charters. Glenn was incredibly helpful and professional he made the booking process very easy and kept me updated with trip details daily. Highly recommend Stratos Jet Charters.

Chip L.

Glenn and Stratos do a great job finding the right aircraft and keeping us up to date.

Kimberly S.

Great experience with Stratos Jet Charters! Superior knowledge and outstanding customer service! Went above and beyond to make sure our flight was perfect. Highly recommended for anything from a short turboprop trip, to a transcontinental flight.

Steve H.

Other than car rental issue it was great.

Elisha K.

Thanks for all your updates. I could get used to this.

James V.

From start to finish everything was perfect. Steve Stogner was awesome, professional, efficient, great follow up . Our pax’s said “ absolutely loved the experience, great pilots, beautiful aircraft “

Keith G.

Excellent experience with booking, the flights, ground services, etc.

Michelle F.

Chris was SUPERIOR - great customer service on his behalf. Most certainly will contact him directly for next charter flight. Thank you.

Neal R.

Great setbicr

Brian M.

Glenn and his team at Stratos were amazing. Unfortunately, the operator provided last minute communication of a delay that caused problems on the arriving end of the flight. The operator was aware of the delay the night before and failed to inform Glenn (and in turn, me). The drive from the San Jose, CR airport to my final destination was incredibly dangerous due to my having to drive at night. The stress of travel was significant to begin with. The poor communication and the delay into the final destination caused another whole level of stress which is understood when you travel commercially, but not when you spend $17K on a private jet charter.

Jeremy L.

Our crew on the ground and in the air were excellent to the point that I learned from them. We went in to a 30 knot crosswind and drove all the way down to the runway quickly, no drifting or swaying. The landing was flawless and we all felt very safe. The plane was clean and well maintained. The refreshments were perfect. The process around booking travel was easy and unobtrusive. Thanks!!!

Rich P.

Yes to all.

Beverly B.

We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.

Dorothy B.

We enjoyed the flight, aircraft, the friendly pilots, the aircraft waiting area and the service. Daniel Morejon was great in arranging everything and staying in touch with us through out the entire trip. Overall very happy and if rates come down a bit, will definitely use you again :)

Eddie D.

I have dealt with Stratos Jet for the past 10 years Always great response and outstanding service Highly recommend them for any charter service you may need

Susan D.

Our commercial flight was being delayed out of Asheville and there were no other flights that day or the next day. Finally at 8 o’clock at night we called Simon to see if he could come and pick us up. By 1030 we were on the plane and on our way home. It was amazing. Simon is, incredibly efficient and thoughtful. Great experience.

Brian C.

We had a large family gathering in Santa Barbara to which Frank with Stratos was able to arrange the flight. The plane and pilots were fantastic as was the service leading up to and throughout. I would recommend them to anyone that needs private travel arrangements.

John S.

Everything was above and beyond. Thank you!

Julie T.

My agent and his team are the tops! All services provided exceeded expectations.

Cathy L.

As always, Kerry did a great job for us. Very happy with aircraft interior, performance and crew.

Ray G.

Class act from beginning to end!

Sam Weisenburger

Great communication, easy to work with

Robert G.

Everything went perfect. great job. Yes I would recommend your company to my friends.

Susan C.

Everything was perfect. Kyle was extremely helpful. Answered all questions quickly and was very professional without a “hard sell” style. Everyone I dealt with was perfect. The flight itself was fast, quiet, comfortable. The plane was very clean, and well maintained. Both crew were helpful and pleasant. It is very likely that we will travel like this again and Stratos will be our provider. Thanks again. Susan

Virginia D.

Always a wonderful experience with Stratos: great flight crew, excellent catering menu, comfortable plane.

David M.

Your service was very professional as was the a/c and crew.

Sean Cavanagh

Communication was great across the board. Always a pleasure working with your team, looking forward to the next opportunity to assist!

Bill P.

awesome

Joseph M.

Ditto!

Rose D.

Working with Stratos vs other jet charter companies lends a personal touch that seems lacking in others. I wouldn’t hesitate to recommend Stratos to friends.

Michael M.

So easy to work with. Terrific communications.

Corey P.

Nothing, Heather is amazing as always and the reason I will continue to fly with you.

Emily E.

I was frantically looking last minute for a private jet to transport myself and a family member with early onset memory loss from Minneapolis, MN to Keene, NH. I found Stratos Jet Charters online and they caught my eye. From the first phone call to Eric Bold, the broker, to the landing in Keene, NH, I was completely amazed at how easy it was to book the flight and get the details in order. Eric was super sharp and made the entire booking simple and fast in a very professional way. He was also totally available by phone immediately when I needed to talk with him. Sarah, also, helped us with catering and the passenger manifesto and she was just as competent. The pilots, Jeff and Deanna, made us feel very secure and confident about the flight and our comfort. I feel so fortunate to have found this company and will reach out to them for all of my future private jet needs. Thank you, each of you, and thank you, Stratos!!